Unusable
Could not register, so the app was unusable to me.
Loved ride Austin but they shut it down. Time to pull this app!
Ralston was great and fair for the drivers. Unfortunately Lyft, an Uber are taking so much of the profits. It’s not worthwhile for drivers anymore. Unfortunately with RideAustin gone there are no other options.
Please remove the app from the App Store unless you’re starting up again
Please remove the app from the App Store unless you’re starting up again
Unable to sign up - Oops 🙊
Like other reviewers stated, I was unable to sign up for my upcoming trip to Austin, TX. I tried with two email addresses and phone numbers and just get a dialogue that reads "Oops" (error 5.2.0) upon submission of my account details. I also tried resetting my password - thinking maybe the submissions were accepted. Nope - same "Oops" dialogue. Bummer. 😔 Thankfully, I’m a Lyft user and it looks like Lyft is available in Austin.
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“Enable Booking Female Drivers” feature is sexist.
How about “ensure English-speaking drivers?”
Oops
Apps does not let me sign in or sign up. Just says oops
Sign up not possible
Extremely buggy unsupported app. I’m for their cause but Apple need to remove apps this unstable.
Ref. Error 5.2.0 on signup, not corrected for more than 4 days.
Ref. Error 5.2.0 on signup, not corrected for more than 4 days.
Cannot create account to even try the app
Was hoping to use this for a ride to the airport but I cannot even sign up. After entering my info I get an error message along with the version of the app.
Can’t even use the app
There’s been an error message with the app for so long, why hasn’t it been fixed ?
Can’t even create an account
Can’t even create an account to check it out. No matter how I try to create an account i get an error 5.2.0 I guess I get to take lyft and Uber while I’m in Austin
Horrible morning service
The driver arrival time is actually twice as long or more than the estimated arrival time. Your ride will get cancelled and the wait time starts all over again with no warning or reason. Driver estimated a 19 minute arrival, after 10 minutes he was still in the same spot at the airport and the wait time still said 19 min, and 19 minutes was not even a realistic time to begin with. This has happened more than once. I reported problems previously with unannounced cancellations and changes of drivers and wait times. Never heard back. Do not use this service if you need to be anywhere on time.
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The best, I recommend to all my friends
Uber & Lyft lost me when they got their panties in a wad over fingerprinting their drivers. Ride Austin stepped up, is a local non-profit, with your permission rounds up your fare to a charity of your choice, and I haven’t yet stepped into a sketchy car with a sketchier driver. If I wanted that, I’d use Uber or Lyft. Don’t waste your money on any of the other snotty ride shares. Let the out of towners use them.
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Glad we tried RideAustin.
Last night when we told our son that we would Taxi from the airport he suggested RideAustin. We got the app and everything went well. We will use RideAustin several times during this stay and for future stays.
Santa!
Very nice man... who looks and acts like Santa 👍🏼😀1000% satisfied
Overcharged
Charged me $30 on a $10 ride, and locked me out of the app saying I owed $15
Mr peter greenberg
Very personable helpful all the qualities you want in a driver.
Sent Male Driver in Female Driver Mode
Unbelievable. They charged me $5 twice to cancel the male drivers that they scheduled for my pick up while I was in female driver mode on app. They will not discuss this with me. Customer Support will not contact me. The reason I went to female driver mode is because of the last experience that I had with their male driver. Horrible! Scary!
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Pretty good app
Doesn’t recognize airport addresses very well or provide a guaranteed fare (very important to me) and wait time is slight longer, but my cost was pretty close to the estimate (in little or no traffic) and was less than both Uber and Lyft.
Sadly, no longer reliable
RideAustin used to be great. I liked that it was a local coop, rather than a predatory corporation. But my last four rides have all had problems. Drivers claiming that they were waiting, when they weren’t. Drivers accepting the rides and then just not coming to pick me up. Drivers trying to up charge me. I’m done.
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Support Local Business
I’ve used this app a couple times now and it works on par with other major ride share apps, which is actually saying a lot. There are a few bugs, but it’s overall a great app experience. The service is great as well, but that’s a separate thing to review altogether.
First time rider
Anneli was fantastic. I love Ride AUSTIN.
