Moyen
Taux d’annulation de courses assez élevé par les chauffeurs, souvent ils sont à moins de 5 minutes de chez toi. Le temps du passager a aussi une valeur
a hassle
It’s a cheaper alternative but i honestly hate how it takes money out of my account randomly for “pending transactions” and i’ve had to contact support 3 times to fix this!
Bait and switch
I have used this app on 5 occasions so far while visiting London. Each time, I book a ride because the app shows a certain pick up time (such as driver will arrive in five minutes). And each time, the app has kept me waiting on the street for 20 minutes or longer because the driver cancels the ride. This happens repeatedly and is a major flaw. Stick to Uber.
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You Need A Better Pickup System at the Airport
The driver was great, the ride was great, but the pickup was awful. There is no system. In the U.S., the system tells you what kind of car, what the license plate of the car is, what the driver’s first name is. There is no guesswork. Early this morning there were at least 10 Bolt cars in line with no clue as to which one was my ride. I got lucky, because there was an old guy who first tried to put me in a taxi, then, miraculously, he found my Bolt driver. It was pure luck. Please ge a better system for pickup at the airport.
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Poorly maintained
Bike had a flat tire and dragging pedals. Took it back immediately but still charged for the ride.
Response from developer
Hello, we noticed the bike was poorly maintained, with a flat tire and dragging pedals, especially after you took it back right away and were still charged. Vehicles are expected to be in good, rideable condition, and we can review the billing for this trip. Thank you for flagging this so we can make it right.
