Great for flights not for holidays
I find the app really difficult to navigate for holiday bookings, flights are great. I have 2 holidays currently booked with EasyJet holidays however find it extremely difficult to access the details. Also was unable to check in flights through the app, had to go through the desktop and was at no point advised this would be the case so was later in checking in than I would have liked. Please update the app so all bookings are found easily on the home page of the app and allow check in through the app!
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Small essential improvement
It would be great if you made past flight information available and create a calculator of how many days you have spent in Europe. It would certainly make people use easyJet exclusively.
Very Poor and Bad
The App is very bad for the Communication with EasyJet , it’s good for the booking and other facilities but it’s very bad for the Chat or Communication they provided through the app and track the things. I lost my Luggage and made a complaint by mail and app but it’s more than 48 hours I don’t get any response from them
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app is broken for screen reader users
app used to work really well, but now it is impossible to select title and age with screen reader. This means that we will probably need to find another way of travelling because we are blind and cannot complete the booking. This is extremely frustrating as I have been able to do this with a screen reader for years.
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Hold luggage can’t be booked for only outbound!
Why does it make it so hard, impossible to book checked in luggage for outbound flight in a return ticket? Why do they make assumptions that if we take 2 pieces of luggage outbound and we have to go back with 2 pieces? Tried every way, both app and web but it’s impossible to book luggage just for the outbound flight! Who approved this great idea?
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