Worst webpage and customer services
I have had the worst experience with your airline today-all I wanted to do was get seats for my parents and do special assistance for one of them…very bad service and 2nd man on phone was quite abrupt and rude!
You can not trust them
The flight was delayed 8 and a half hours. 7 times since arriving at the airport they sent me a message that the flight was delayed and they sent new time of departure. Instead of 16:00h the flight was at 00:30h after midnight. And all the time on their application it says that the flight was regular at 16:00h and that the plane landed exactly at the scheduled time. Miserable!!!
Show more
Avoid if you have alternative
Our flight delayed over 2 hours, we arrived at the airport new departure time. Check-in had closed based on ORIGINAL time. while plane was still on the ground almost 3 hours. They refused our check-in and luggage, our tickets were gone, and we had to buy expensive new flight the next morning and waited 10+ hours in the airport.
While their own delays are just “operational changes” your’re expected to absorb. no apology, no flexibility, no responsibility.
“Legally” is not the same as right. This company design it’s rules to profit from its own failures. Avoid if you have any alternative
While their own delays are just “operational changes” your’re expected to absorb. no apology, no flexibility, no responsibility.
“Legally” is not the same as right. This company design it’s rules to profit from its own failures. Avoid if you have any alternative
Show more
Can’t buy any ticket
We’ve tried to buy ticket on 2 iPhone and 1 iPad through website and app but failed. Freeze, no sign in possibility, buttons behind another panel only half visible, impossible to push, etc. Next time I will ask AI to suffer for buying ticket.
Not responding
App won’t open, keeps freezing. Very disappointed update.
