Obsolete Technology
How about simplifying this 1000x by supporting apple pay? No need to fill all personal details and address information then that will be leaked eventually…
最好别在上面买票，买了检票员也不认，还会罚你12000福林。
中国人注意了，这个软件看匈牙利狗的心情，罚你不用你有票。在匈牙利一年，最后一天恶心人一顿。我没票是我问题，我买了票还罚你12000，就因为是在这个软件上买的
Response from developer
We're sorry you experienced this inconvenience. Our inspectors will only issue a fine if you don't have a valid ticket. You must validate your purchased tickets before boarding. If you fail to do so, you will be fined even if you have purchased a ticket. If you feel you were fined unfairly, please contact our customer service at bkk@bkk.hu.
Beware - better off using Uber
We were fined for invalidated tickets even though we had paid in advance but were unable to complete the validation onboard a tram. Inspectors knowingly target tourists who are unfamiliar with the system and show now leniency whatsoever. It’s blatant revenue raising. Don’t use public transport in Budapest and don’t try and use this app.
Show more
They need to get rid of this company, hire someone else
How about you go travel before building this app for a country. London, Athens, Chicago pretty much anywhere is simpler than this. Shouldn’t take 15 min to buy a pass. Just accept Apple Pay scan. Or make the app simple
Idea is good, execution falls so frustratingly short
The app is generally reasonably well designed and functional, but the supreme annoyance is that whenever you open the app to show your ticket, it can take anywhere from 10 seconds to several minutes before the splash screen goes away and your pass/ticket barcode displays or other functions are available.
There are comments on Reddit saying that every time the app is opened, it has to download all of the routing and transit vehicle data (real-time locations, etc.) before the app can proceed.
If that is the case, then that speaks to an absolutely terrible design and implementation. Tens if not hundreds of thousands of people use this app every day, and downloading tons of data every time every app is opened is a crushing load of demand on the transit agency’s servers. No wonder it can’t keep up. That type of data should either be cached or lazy loading in the background should be utilized. Forcing queues to get on the buses or lines at the elevators into Metro stations to be held because hundreds of people can’t get the app to load their tickets is a terrible design, and I have seen it happen every day that I have been in Hungary.
There are comments on Reddit saying that every time the app is opened, it has to download all of the routing and transit vehicle data (real-time locations, etc.) before the app can proceed.
If that is the case, then that speaks to an absolutely terrible design and implementation. Tens if not hundreds of thousands of people use this app every day, and downloading tons of data every time every app is opened is a crushing load of demand on the transit agency’s servers. No wonder it can’t keep up. That type of data should either be cached or lazy loading in the background should be utilized. Forcing queues to get on the buses or lines at the elevators into Metro stations to be held because hundreds of people can’t get the app to load their tickets is a terrible design, and I have seen it happen every day that I have been in Hungary.
Show more
