Doesn’t load payment methods…
Doesn’t load payment methods…
App works well
The app works well in English except for the ticket names and explanations remain in German. Not so helpful.
Response from developer
Thank you for your feedback. We are currently working on introducing bilingual ticket names and explanations in the app, and this improvement will be available in a future update. Thank you for your patience and for helping us improve the app.
Constant problems
Should be convenient but it’s always full of problems. Won’t take payment, tickets disappearing. The app is unusable.
Can’t even login
What’s the whole point of having an app if the login button doesn’t even work?
In all pages i tried the login button. I also tried to quit the app and reopen. Nothing ever happens when i press on login.
Cant do anything. Not logging in means you can’t even buy a ticket and the whole app is useless
In all pages i tried the login button. I also tried to quit the app and reopen. Nothing ever happens when i press on login.
Cant do anything. Not logging in means you can’t even buy a ticket and the whole app is useless
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Response from developer
Thank you for your feedback. We're sorry to hear about your experience. Login and ticket purchase are working as expected, so this may have been a temporary or device-specific issue. Please make sure you're using the latest app version and try again. If the issue persists, our support team at appsupport@bvg.de will be happy to help. 💛
Delay activation of Welcome to Berlin ticket
Purchased a 48 hr Welcome to Berlin ticket before arriving in Berlin. It activated immediately vs giving me the chance to activate or validate it later. Tech support was no help. Poor user interface for a very common purchase option!
