No longer working
Used to work fine now I can’t access my tickets or buy new ones it just doesn’t load anymore
Bad App
I bought a ticket and my card was charged but when I went into the app it showed no transaction history and said I had purchases no tickets.
DO NOT USE THIS APP
I purchased a bundle of four tickets through this app during a three-day holiday in Berlin (I am not German). The app worked fine the first time but when I tried to validate the second ticket, the app would not work. I got into a mountain of trouble as a result and BVG have been absolutely useless and failed to acknowledge any responsibility for their faulty app. Save yourself the trouble and buy paper tickets at stations instead.
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The app doesn’t work
Installed the app, tried to log in and the button does nothing. Reinstalled the app, same again. Waste of time.
Response from developer
Hello, thank you very much for your feedback. Please send us an email at appsupport@bvg.de, and we’ll take a look at your account and find a solution. Your BVG team 💛
Best Public Transport Ever
Clean, comfortable, convenient, frequent, reasonable price…what’s not to like—nothing: it’s GREAT
