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BVG Jelbi: Mobility in Berlin

BVG Jelbi: Mobility in Berlin

Bus/train, taxi, e-scooter

103 ratings
54 reviews
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Details

  • Released
  • Updated
  • June 12, 2019
  • July 14, 2026

Developer

Berliner Verkehrsbetriebe (BVG) Anstalt des oeffentlichen Rechts
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About

Access all of Berlin's public transport, taxis, and sharing services with a single app. Plan your routes, purchase tickets, and pay for your journeys conveniently in one place. Enjoy unlimited mobility across the city.

✓Smart route planner for all transport
✓Public transport ticket purchase
✓Easy sharing service use
✓Taxi service booking
✓In-app payment
✓Timetable information
Show original description
+1

What's New in BVG Jelbi

4.64.0

July 14, 2026

NEW: Technical fixes and improvement of user-friendliness. Update your app to enjoy the most stable and fastest version of Jelbi. Stay tuned, new features are coming soon! Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app. Enjoy your ride! Your Jelbi Team

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User reviews

Most RecentHighest RatedLowest Rated

Does not work with us cards or banks

Can not add my bus pass from BVG app and could not add my credit cards to Jelbi.
Keke151*Keke151*

Response from developer

Hi, we suppose that by bus pass you perhaps mean the Deutschlandticket? A Deutschlandticket subscription can only be displayed in the app when the mobile version was chosen. It would be great if you could send us an email from your registered email address to appsupport@bvg.de so that we can check your request, in regard to this and also in regard to the registration of the credit card! 💛

European credit card required to use

I was hoping to use this app while visiting Berlin, but, as of 2026, it only accepts payment from European credit and debit cards. Payment forms linked to overseas financial institutions are NOT accepted.
BNT1554BNT1554

Response from developer

Hello, thank you very much for your feedback. We currently only accept cards from the European Economic Area (EEA). You can only add a credit card from the European Economic Area to the app. If possible. Your BVG Team 💛

Couldn’t buy tickets

No matter what card or payment method, nothing worked. I see a review from 3 years ago with the only solution offered is to reach out to LogPay. Utterly ridiculous. I’m trying to buy train tickets while in the station, not debug an app.
PolishSputnikPolishSputnik

Response from developer

Hi, Thanks for sharing this! That shouldn’t happen when you just want a ticket. Please send us details (device, OS, payment method) to appsupport@bvg.de so we can check this individually and get you rolling without debugging 💛

F

Very user friendly!
AY 1AY 1

Wunderbar!

Wunderbar!
Superkyle964Superkyle964
See 49 more reviews

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FAQ

What does the BVG Jelbi app do?

The BVG Jelbi app provides a unified platform for accessing various transportation options in Berlin. It allows users to plan routes, purchase public transport tickets, and use sharing services like e-scooters, bikes, cars, and mopeds, all within a single application.

What are the key features of the BVG Jelbi app?

Key features include a smart route planner that considers all available transport modes, convenient purchase of public transport tickets for buses, trams, S-Bahn, and U-Bahn, easy access to sharing services, taxi booking, and integrated in-app payment for all journeys.

How much does the BVG Jelbi app cost?

The BVG Jelbi app itself is free to download and use. While the app offers free access to route planning and booking, individual journeys and tickets for public transport or sharing services will incur separate costs, which are paid for within the app.

What transportation options are available through BVG Jelbi?

The app integrates public transport (bus, tram, S-Bahn, U-Bahn) within Berlin's tariff zones A to C, as well as various sharing services including e-scooters, carsharing, e-mopeds, and bike sharing from multiple providers. Taxi services are also available.

Can I use the Deutschlandticket with BVG Jelbi?

Yes, you can order the new Deutschlandticket from BVG via their website. This ticket costs €58 per month and allows you to use all public transport, including regional transport, throughout Germany. It is a personal, non-transferable season ticket.