Wizz Air User Reviews

Customer Experience

Positive experience27.8% of reviews
Neutral5.3% of reviews
Negative experience66.9% of reviews

~ Based on 1,825 written reviews from the US App Store.

What users say

Is Wizz Air Safe?

Wizz Air - Book Flights appears safe based on user ratings. AppsHunter Safety Score for Wizz Air is 96/100.

This assessment is based on 26,030 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 26,030 App Store ratings for Wizz Air.

Is Wizz Air Legit?

Wizz Air - Book Flights appears to be a legitimate app. AppsHunter Legitimacy Score for Wizz Air is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Registering and checking in

I found it logical and fairly simple

A T

Awful app doesn’t hold any information so each time you try and check in you have to re-enter your information
It doesn’t let you check in in different people in your party together you have to do everyone individually
It didn’t remember my password I had to reset it twice
extremely frustrating app to use
Show more

Mr

Always competitive prices

Satisfied customer

Great company for flight.

hi

very good service

Doesn’t update the time - not user friendly

This APP doesn’t save your flight and every time you have to enter your flight information to see your booking. Worse than that, my flight got delayed several times and no latest updates were available on time on the APP. You can’t trust this app and and it’s not user friendly.

Steal your money

Systems don’t work. Not possible to check in online. €50 fee at airport.

Customer service commits a refund in full.

Then an email saying €42 refund as airport fees outside their control- I don’t care.

Irrelevant as never pay or refund anyway.

Absolutely useless. Fly waits anyone else.

Wizz air best flying company

Best company

Worst webpage and customer services

I have had the worst experience with your airline today-all I wanted to do was get seats for my parents and do special assistance for one of them…very bad service and 2nd man on phone was quite abrupt and rude!

You can not trust them

The flight was delayed 8 and a half hours. 7 times since arriving at the airport they sent me a message that the flight was delayed and they sent new time of departure. Instead of 16:00h the flight was at 00:30h after midnight. And all the time on their application it says that the flight was regular at 16:00h and that the plane landed exactly at the scheduled time. Miserable!!!
Show more

Avoid if you have alternative

Our flight delayed over 2 hours, we arrived at the airport new departure time. Check-in had closed based on ORIGINAL time. while plane was still on the ground almost 3 hours. They refused our check-in and luggage, our tickets were gone, and we had to buy expensive new flight the next morning and waited 10+ hours in the airport.

While their own delays are just “operational changes” your’re expected to absorb. no apology, no flexibility, no responsibility.

“Legally” is not the same as right. This company design it’s rules to profit from its own failures. Avoid if you have any alternative
Show more

Can’t buy any ticket

We’ve tried to buy ticket on 2 iPhone and 1 iPad through website and app but failed. Freeze, no sign in possibility, buttons behind another panel only half visible, impossible to push, etc. Next time I will ask AI to suffer for buying ticket.

Not responding

App won’t open, keeps freezing. Very disappointed update.

App not working

The app does not work on my phone. After login the app has a gray filter and nothing works.
I have reinstalled the app multiple times and updated the phone os.

Frozen screen

Cant seem to ho beyond the landing page all frozen and cant do anything in the app!

Terrible

⭐ 1 star

The Wizz Air app is honestly so frustrating. It constantly freezes, especially when you actually need it to do something important like access your booking or boarding pass. An airline app should make travelling easier, not leave you stressed trying to find another way to access your ticket.

I ended up having to use the website instead because the app simply wouldn’t work properly. Definitely needs fixing, especially when passengers rely on it at the airport.
Show more

App is stuck

I need to check in and this app decided to stuck, nothing works
Holy sheet

Doesn’t work

I don’t know what’s happened. A recent upgrade perhaps but the app on my iPhone only works when I’m not signed in. As soon as I sign in the app freezes. I’ve tried uninstalling and reinstalling several times but the problem still exists. I have several upcoming bookings with Wizz and I can’t get to my boarding cards. Not happy.
Show more

App not loading

Per title, the app just doesn’t work

So damn difficult to use

Both your website and mobile app is non-userfriendly. The stupid booking.com pop up windows ARE ANNOYING and there is no clean option on the top of the page or in the profile or in the app TO VIEW PRICES ONLY IN A SELECTED CURRENCY REGARDLESS OF THE SOURCE AND DESTINATION COUNTRY, the cookues always get list, and the stupid price increases during browsing are flipping ANNOYING too. I am basically unable to browse!!!! You are inconsiderate and ignorant... all you care about is the advertisements... The only reason I am tied to use your service is because the granny comes from a silly town of a silly country that is unreachable with anything else and I have to buy her tickets!!
Show more