Wizz Air Reviews: Is It Legit?

Customer Experience

Positive experience27.8% of reviews
Neutral5.3% of reviews
Negative experience66.9% of reviews

~ Based on 1,889 written reviews from the US App Store.

What users say about Wizz Air

Is Wizz Air Safe?

Wizz Air - Book Flights appears safe based on user ratings. AppsHunter Safety Score for Wizz Air is 95/100.

This assessment is based on 27,276 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 26,771 App Store ratings for Wizz Air.

Is Wizz Air Legit?

Wizz Air - Book Flights appears to be a legitimate app. AppsHunter Legitimacy Score for Wizz Air is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awful to navigate!

As above. Took me 40 minutes and still not next to one another!

Forced to download

The download booking ticket button never seems to work , there is no other option and no email send . I’m so frustrated every time I book with wizzair . Seems like they do this intentionally to make you download their app. Feels sneaky and makes me loose trust in them

👎

Can’t even add a booking kept telling me to do it online didn’t use the app once pointless.

unacceptable

separating a child from a parent on the plane is a horrific policy and should not be allowed!

Random seats !!

I have just checked in early for my flight tomorrow and I think it’s unreasonable to suit myself and my partner in completely different seats as the flight is not even full. Nice and easy check in system but if available then people who book together should be seated together. Other airlines lines do this as standard.
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Great to deal with

Fast to complete

The worst of the worst

I flew over 100 times and this is the worst. The lines in Berlin aren’t organized at all. Got overcharged 57 euro for 2 kg, while the price on the website was 25 euro
I had unexpected purchase in the city and I couldn’t upgrade my luggage.

On top of that - no Apple Pay! Luckily I had a card with me and could pay. Omg how in Europe they don’t accept Apple Pay?? Even in Africa they accept it

The service is so rude and unprofessional.

Just tell you this:
Don’t fly with them
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Forces an unnecessary airport check in every time

Every time I use this app I am forced to check in at the airport because I travel between the UK and Europe on an Irish passport. This is so they can check documents that don’t exist. There is no visa to enter the UK for an Irish citizen.

A couple with seats split across different rows, after checking in 23hours, 45 min prior.

A couple with seats split across different rows, after checking in 23hours, 45 min prior

Passport

All passports info correct but says it not

Dates need work

Trying to check-in online is impossible from a phone so the app is the only option. It’s probably one of the simplest app I’ve seen but entering passport dates will drive you nuts. The trick is to start from the year then go backwards. Selecting a seat is crazy expensive too. Otherwise it’s OKish.

Okay Check-in

Easy enough

Not user friendly

The check-in form must be completed in one sitting, with no option to save your progress and continue later. The visa section is particularly confusing for UK visa holders, as the UK uses an eVisa system and there is no physical visa document with a visa number to enter. The document scanning feature also did not work, so I had to enter all the information manually, making the process even more frustrating.

The check-in process itself could easily be handled at the airport, but passengers are charged excessively if they do not complete online check-in. The instructions should be clearer, the document scanning feature should work reliably, and the overall process should be more user-friendly and transparent, without imposing such high additional charges on passengers.
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Nu recomand

În timp ce urcam scările avionului am văzut cum comandantul de aeronavă verifica motorul este strigător la cer la mai bine de 20 de minute de la decolare au anunțat că ne întoarcem înapoi.Azi 9-10-2026 m-au reprogramat pe data de 11. Este a cincea oară când pățesc așa ceva cu această companie nu recomand fugiți de ea cat puteți.
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Scanning passport

Why is it I can scan one passport but the other

Wizz rip off

2 min airport check in cost more than the flight A complete dishonest rip off

Una dintre cele mai faine companii

Sunt cei mai tari !!!

Beautiful

Always easy and fast to check in and to navigate the app

Car park booking

When checking in, i wanted to purchase a car park since it was showing 60% discount. O had a single ticket as my return one was purchased separately. The final price for the car park was so confusing i did not buy one. I saw £56 or so which was the car park price. I could not figure out why £124 then was my payment so did buy it elsewhere.
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Pressure upselling

If you do not pay extra for selecting you seat you cannot book in until 24hours before the flight. I like to book in a few days ahead of time so this feels very uncomfortable.