Awful to navigate!
Forced to download
👎
unacceptable
Random seats !!
Great to deal with
The worst of the worst
I had unexpected purchase in the city and I couldn’t upgrade my luggage.
On top of that - no Apple Pay! Luckily I had a card with me and could pay. Omg how in Europe they don’t accept Apple Pay?? Even in Africa they accept it
The service is so rude and unprofessional.
Just tell you this:
Don’t fly with them
Forces an unnecessary airport check in every time
A couple with seats split across different rows, after checking in 23hours, 45 min prior.
Passport
Dates need work
Okay Check-in
Not user friendly
The check-in process itself could easily be handled at the airport, but passengers are charged excessively if they do not complete online check-in. The instructions should be clearer, the document scanning feature should work reliably, and the overall process should be more user-friendly and transparent, without imposing such high additional charges on passengers.
