Wizz Air User Reviews

Customer Experience

Positive experience28.2% of reviews
Neutral5.3% of reviews
Negative experience66.6% of reviews

~ Based on 1,770 written reviews from the US App Store.

What users say

Is Wizz Air Safe?

Wizz Air - Book Flights appears safe based on user ratings. AppsHunter Safety Score for Wizz Air is 96/100.

This assessment is based on 25,911 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 25,911 App Store ratings for Wizz Air.

Is Wizz Air Legit?

Wizz Air - Book Flights appears to be a legitimate app. AppsHunter Legitimacy Score for Wizz Air is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is great but a typo is a huge problem!

I mis-typed the date of our flight by accident & I couldn’t correct/cancel so we had to rebook new and basically pay now double for our flights to CAT. Unfortunately we can’t use the credit (much less than you paid of course) cos we live in Australia. I know it was my mistake but on this mini screens on the phone can happen easily .. 😭I thought grace period would work .. was within the next 30 seconds when I realised I made the typo/mistake.. 🙏 .. tried email/phone etc etc but unfortunately you run against a brick wall .. 😩😭
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Rubbish

Loads of glitches so you have to call and pay an astronomical fee. Avoid

Very easy check in

Quick and safe

Boarding experience

Great and easy to use.

Easy to use but scams you for money

They have seats next to each other but will “randomly” assign seats apart from each other to make you pay to change seats. This is even for a parent and a minor child!

App easy to use

I found the App easy to navigate and the online check in was quick. Boarding Pass is easy to locate in my Apple Wallet.

Scammers

They will trap you not to your check in

Mr

Please give family together,at beginning of buying a ticket you can give some offer to sit together

Doesn’t work

I have to download the app and do all these steps so in the end it tells me I have to pass by the check in desk at the airport. Whats the point??

Easy travel

Very intuitive site

Dante

Very disappointed,you force the people to buy a seat? I bought tickets together and without paying for the seat you split us in different place in airplane ….shame on you…..look at easyJet that offers much better services…and they are not hungry for money like Wizz air
Worst services I received from Wizz air compared with many airlines…..
Regarding the extra baggage I think if you are smart….put the prices for baggage cheaper to sell more
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Great service

Easy to work with app and great service

It’s more expensive on their app than buying from 3rd-party companies.

It’s more expensive on their app than buying from 3rd-party companies.

Terrible company

Only book as last resort, this company is changing the times of your flight after purchase and if you want to rebook again the price is double. Worst company ever. DO NOT RECOMMEND EVEN TO MY ENEMY

Worst company

Selling more tickets then plain have seats… so embarrassing

Glitch

Couldn’t add boarding passes.

Checking in

Quick and efficient

Baggage Scam

My fiance purchased two check bags. She called and confirmed she had two bags. We get to the airport in Moldova and now they are trying to charge us 75 euros for her second bag. We are showing them the receipts, they just keep saying “it was canceled in the system” but we have the receipts of payment…
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Keeps spamming with unrelated notifications.

Keeps sending me notifications about the discount club even though i only left booking related notifications on. Stop spamming me wizzair.

Thank you

Thank you very much indeed for excellent service