Constantly crashing on iPhone
Uninstalled and reinstalled many times and it just isn’t working correctly
Save your money
Easy jet lag a so bad. It’s 730 at our time in London then so “sorry fight has been cancelled” I go to talk with the Pearson at the front she says would you like a hotel I say I want to go home she says nothing and tells me where the exit is and doesn’t tell me a reason why the fight got canceled would leave -5 stars if could save your money
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Bottom 3 Airline
Held everyone at the gate for an hour before telling us that the flight would be delayed an additional 4 hours. Do not fly this airline. Walking would be a better option.
Great for flights not for holidays
I find the app really difficult to navigate for holiday bookings, flights are great. I have 2 holidays currently booked with EasyJet holidays however find it extremely difficult to access the details. Also was unable to check in flights through the app, had to go through the desktop and was at no point advised this would be the case so was later in checking in than I would have liked. Please update the app so all bookings are found easily on the home page of the app and allow check in through the app!
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Small essential improvement
It would be great if you made past flight information available and create a calculator of how many days you have spent in Europe. It would certainly make people use easyJet exclusively.
Very Poor and Bad
The App is very bad for the Communication with EasyJet , it’s good for the booking and other facilities but it’s very bad for the Chat or Communication they provided through the app and track the things. I lost my Luggage and made a complaint by mail and app but it’s more than 48 hours I don’t get any response from them
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app is broken for screen reader users
app used to work really well, but now it is impossible to select title and age with screen reader. This means that we will probably need to find another way of travelling because we are blind and cannot complete the booking. This is extremely frustrating as I have been able to do this with a screen reader for years.
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Hold luggage can’t be booked for only outbound!
Why does it make it so hard, impossible to book checked in luggage for outbound flight in a return ticket? Why do they make assumptions that if we take 2 pieces of luggage outbound and we have to go back with 2 pieces? Tried every way, both app and web but it’s impossible to book luggage just for the outbound flight! Who approved this great idea?
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Limited payment options
The app accepts only a limited number of credit cards
Terrible airline. Flights are constantly delayed, making the whole travel experience frustrating
Terrible airline. Flights are constantly delayed, making the whole travel experience frustrating and unreliable. Definitely not an airline I would use again
Terrible terrible app
Stops loading during search, not easy to compare flight prices on different days. Nothing good
Always with errors
Could not check in at the APP
No help
Can’t get anybody to help. App is designed to make mistakes easy. They now have £300 of my money which they’re holding as credit. Giving it 2 stars because actually didn’t have issues last year, but then didn’t actually need to speak to an actual person.
Don’t understand how people are actually writing horrendous reviews but giving 4-5 stars.
Don’t understand how people are actually writing horrendous reviews but giving 4-5 stars.
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Good app
Good app but it should allow copy of text (e.g. booking references) as you need these for their portal/website as some stuff is in the app and some in the portal e.g. transfer details
App is so Bad
It keeps saying your session will expire due to inactivity even when I press continue or get better developers cause the current ones ain’t cutting it
Check in broken
Can’t skip through adverts it gives you for food and drink vouchers you’ll never need and then won’t load it so you’re stuck at check in
Essential info isn’t accurate
I’ve been sitting at the airport for hours for a delayed flight, and neither this app nor the website has the current info. It has stayed inaccurate for hours even though the information on the boards in the airport keeps changing. Useless!
Navigating
Bonkers travel app , was great before very hard to find the full booking , needs to be clearer ?
Showing flights for one adult only not two . Please sort it out easy jet .
Showing flights for one adult only not two . Please sort it out easy jet .
Be Aware ⁉️
Booked flights in February for Croatia,paid the extra money to choose seats,all done ✔️ check flights in & seats changed,but pay AGAIN for original seats,DISGUSTING!!!
Bad UI
What [insert expletive word] decided to disable pasting from the clipboard when entering passport details?! I guess it was just to make life for an ordinary user that little bit harder, on top of the narrow seats that don’t even recline…
