Excellent
Excellent
Feedback process & baggage fees
Feedback form says it does not go to customer service, but there is no clear route to contact customer service. Customer feedback interface does not allow you to scroll down whilst typing in the feedback box. Baggage fees are deceptive and nonrefundable without providing any additional baggage weight. Awful airline and app.
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So Uncomfortable
Norwegian Air planes are kept soooo hot. Not only do they wait to turn on the AC way longer than other airlines, when they do turn it on - it’s on super low. We’re all sweating here and they’re like, we are saving energy. Other airlines don’t do that.
Everything with Norwegian Air has been difficult to navigate and beset with problems
As title
Easy to use
Easy to use, no difficulties experienced.
