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Norwegian Travel Assistant

Norwegian Travel Assistant

by Norwegian Air Shuttle ASA

19K ratings
246 reviews
💼 Business
✈️ Travel
Free

Details

Released
June 21, 2012
Updated
October 19, 2026

Features

Background Location Access

Developer

Norwegian Air Shuttle ASA
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About

Manage your entire trip with this app. Book flights, add extras like Fast Track, and access all your travel documents, including tickets and boarding passes, in one place. Receive real-time flight updates and check in conveniently on the go.

✓Book flights
✓Add extras (Fast Track, bags, seats)
✓Store travel documents
✓Mobile check-in
✓Real-time flight updates
✓Offline access to travel info
Show original description

What users say about Norwegian Travel Assistant

Reviews of Norwegian Travel Assistant are mixed: the Travel app is rated 4.8/5 from 19K App Store ratings. What users like most: very efficient airline, easy to use app. Top complaints: app crashes and bugs, unable to add baggage or change seats through app. Summarized from real user reviews.

Positive things

  • 🚀Very efficient airline
  • 👍Easy to use app
  • 👍Simple check-in process
  • 👍Convenient mobile boarding passes
  • 👍Reliable and smooth flights

Negative things

  • 🐛App crashes and bugs
  • 🚫Unable to add baggage or change seats through app
  • 🚫Poor customer service and communication
  • 🚫Unreliable flight information and updates
  • 🚫Difficult to sign in and access account information
See all reviews

What's New in Norwegian Travel Assistant

6.25.0

October 19, 2026

This update includes various stability enhancements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Great service

Good value for money…
Iip1245

Check in

Ridiculously complicated
KKelly123x

Why can’t you find my flights?

I’ve enterrer my confirmation numbers and passport info for the same people countless times. Why can’t you remember it?
BBusyx10

Baggage

It doesn’t let you add bags on check in or before. Then when you call they don’t answer, very frustrating.
CRChechi Rodriguez

Discriminatory

No way to contact Norwegian about necessary adjustments whatsoever. Please provide email address to contact them.
Mms_wilson
See 241 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Unable to sign in to existing account

Bug

Incorrect or missing flight information

Bug

Booking and check-in issues

Bug
✨

Requested Features

4 requests

Add ability to manage bookings, baggage, and seats through app

Feature

Improve app stability and reliability

Feature

Provide better customer support and communication channels

Feature

Integrate app with Apple Wallet for seamless boarding

Feature

FAQ

What does the Norwegian Travel Assistant app do?

This app helps you manage your entire trip with Norwegian. You can book flights, add extras like Fast Track and extra bags, store all your travel documents, and receive real-time updates about your flights. It aims to keep all your travel information in one convenient place.

What are the key features of the Norwegian Travel Assistant?

Key features include booking flights directly, adding extras such as Fast Track and seat reservations, storing tickets and boarding passes in a travel folder, mobile check-in, and receiving push notifications for flight updates. It also offers offline access to your travel information and a travel archive.

Is the Norwegian Travel Assistant app free to use?

Yes, the app itself is free to download and use. While the app allows you to book flights and add various extras, the cost of these services would be separate from the app's availability.

Can I use the app if I haven't booked a flight with Norwegian?

Yes, you can add and keep track of trips that haven't been booked with your profile. This allows you to manage travel plans even if they weren't initially booked through the app or your profile.

What kind of information can I access offline?

You can access all your travel information offline, including tickets, boarding passes, and flight details. This ensures you have your essential travel documents and plans readily available even without an internet connection.