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Norwegian Travel Assistant

Norwegian Travel Assistant

by Norwegian Air Shuttle ASA

18K ratings
242 reviews
💼 Business
✈️ Travel
Free

Details

Released
June 21, 2012
Updated
September 14, 2026

Features

Background Location Access

Developer

Norwegian Air Shuttle ASA
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Norwegian Travel Assistant screenshot #1 for iPhone
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About

Manage your entire trip with this app. Book flights, add extras like Fast Track, and access all your travel documents, including tickets and boarding passes, in one place. Receive real-time flight updates and check in conveniently on the go.

✓Book flights
✓Add extras (Fast Track, bags, seats)
✓Store travel documents
✓Mobile check-in
✓Real-time flight updates
✓Offline access to travel info
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What users say about Norwegian Travel Assistant

Reviews of Norwegian Travel Assistant are mixed: the Travel app is rated 4.8/5 from 18K App Store ratings. What users like most: very efficient airline, easy to use app. Top complaints: app crashes and bugs, unable to add baggage or change seats through app. Summarized from real user reviews.

Positive things

  • 🚀Very efficient airline
  • 👍Easy to use app
  • 👍Simple check-in process
  • 👍Convenient mobile boarding passes
  • 👍Reliable and smooth flights

Negative things

  • 🐛App crashes and bugs
  • 🚫Unable to add baggage or change seats through app
  • 🚫Poor customer service and communication
  • 🚫Unreliable flight information and updates
  • 🚫Difficult to sign in and access account information
See all reviews

What's New in Norwegian Travel Assistant

6.24.1

September 14, 2026

This update includes various stability enhancements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Discriminatory

No way to contact Norwegian about necessary adjustments whatsoever. Please provide email address to contact them.
ms_wilsonms_wilson

Mrs

Love it.
pyromanicatpyromanicat

Horrible App

Who tested this app? Keeps changing dates (passport expiration date, date of birth for examples) to a different date!!! Like WTF!!! Doesn’t seem to be able to connect a booking to a profile. I ended up deleting my profile. Cannot trust this app. This should not be rolled out.
ssjambonessjambone

Misleading

I needed to make a time change for a flight. They say on their website they do this for an additional fee, which is more than fair. However, the change fees actually cost more than the original flight or the replacement flight plus an additional fee on top of that so for $150 flight, the change fee is $175. False advertising.
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Uf WallygatorUf Wallygator

Sun Sea & Peaks

Splendid
Gigaro PlageGigaro Plage
See 237 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Unable to sign in to existing account

Bug

Incorrect or missing flight information

Bug

Booking and check-in issues

Bug
✨

Requested Features

4 requests

Add ability to manage bookings, baggage, and seats through app

Feature

Improve app stability and reliability

Feature

Provide better customer support and communication channels

Feature

Integrate app with Apple Wallet for seamless boarding

Feature

FAQ

What does the Norwegian Travel Assistant app do?

This app helps you manage your entire trip with Norwegian. You can book flights, add extras like Fast Track and extra bags, store all your travel documents, and receive real-time updates about your flights. It aims to keep all your travel information in one convenient place.

What are the key features of the Norwegian Travel Assistant?

Key features include booking flights directly, adding extras such as Fast Track and seat reservations, storing tickets and boarding passes in a travel folder, mobile check-in, and receiving push notifications for flight updates. It also offers offline access to your travel information and a travel archive.

Is the Norwegian Travel Assistant app free to use?

Yes, the app itself is free to download and use. While the app allows you to book flights and add various extras, the cost of these services would be separate from the app's availability.

Can I use the app if I haven't booked a flight with Norwegian?

Yes, you can add and keep track of trips that haven't been booked with your profile. This allows you to manage travel plans even if they weren't initially booked through the app or your profile.

What kind of information can I access offline?

You can access all your travel information offline, including tickets, boarding passes, and flight details. This ensures you have your essential travel documents and plans readily available even without an internet connection.