Great for times, but not updated on whole reservation.
I purchased a flight back in March, along with seats on the website. I have the app too, but it says I have no seats chosen. I kept trying to purchase them because I thought I must not have. Luckily, the app wouldn’t let me purchase seats and I found my seat info on the website. I sent customer support messages on the app a month ago and have never heard anything back. I screenshot my seat info, just in case I have issues while checking in.
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WWhozur
SAS / AF / KLM - apps not playing together
It is crazy how this is now all the same company group. Still when you book a SAS flight - entering your AF flying blue number - the reservation will not show up in the AF app.
Also the flying blue member benefits do not apply to your reservation. I have often had to struggle with this at the airport.
Why can’t this group just have one common app system or at least make the systems talk together? How many employees for each app in each company?
Come on - some pride here guys!
Also the flying blue member benefits do not apply to your reservation. I have often had to struggle with this at the airport.
Why can’t this group just have one common app system or at least make the systems talk together? How many employees for each app in each company?
Come on - some pride here guys!
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Ooliverks
Terrible customer service
They will do anything to scam you and withhold the truth from you. I would not recommend using SAS to my worst enemy
MFMark fisnuaf
Shocking
I travel to Copenhagen from the USA 2-3 times annually. I continue to be shocked by the inconsistent ability to easily purchase a ticket. This time, I tried 4-5 times to purchase seats during the ticket purchasing process. I was informed repeatedly that this was not possible and that seats would need to be purchased after the booking. This is just one of many strange examples of the SAS purchasing inconsistencies. Fortunately, SAS prices are cheap. I suppose you get what you pay for but do wish they could find a way to improve the user experience.
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TPTired of the SAS App Process
Terrible Customer Service
App is good to make a reservation, but is absolutely useless in resolving booking issues or obtaining a refund.
TGTommy Gotham









