Very bad
One of those awkward apps that uses authentication with the code by email, but you never get that email, doesn’t matter how many times you click to re-send
Love SAS
Thank you for finally adding Apple Pay option
Doesn’t even work
Before the update it was fine. I was forced to update and now it literally doesn’t work. Nothing works m
Head each when you book your flight scammer
⭐ 1 STAR — TERRIBLE EXPERIENCE WITH SAS AIRLINES!
⚠️ BE VERY CAREFUL BEFORE BOOKING WITH SAS!
I am extremely angry and disappointed with my experience with SAS Airlines. After making my booking, I discovered that the flight direction was wrong. There was no reasonable way for me to simply correct the booking, so I had to cancel it.
Now I am trying to get my money back, and I am not getting the help or response I expected. It is extremely frustrating to pay for a ticket and then have such a difficult time getting assistance when something goes wrong.
SAS needs to take responsibility, respond to customers, and provide proper support instead of leaving people waiting and worried about their money.
I WILL NOT BOOK WITH SAS AGAIN after this experience. I am requesting my FULL REFUND and a proper response from SAS as soon as possible.
⚠️ Double-check EVERYTHING before paying for a SAS ticket!
⚠️ BE VERY CAREFUL BEFORE BOOKING WITH SAS!
I am extremely angry and disappointed with my experience with SAS Airlines. After making my booking, I discovered that the flight direction was wrong. There was no reasonable way for me to simply correct the booking, so I had to cancel it.
Now I am trying to get my money back, and I am not getting the help or response I expected. It is extremely frustrating to pay for a ticket and then have such a difficult time getting assistance when something goes wrong.
SAS needs to take responsibility, respond to customers, and provide proper support instead of leaving people waiting and worried about their money.
I WILL NOT BOOK WITH SAS AGAIN after this experience. I am requesting my FULL REFUND and a proper response from SAS as soon as possible.
⚠️ Double-check EVERYTHING before paying for a SAS ticket!
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Great airline, terrible app update.
Brilliant airline. This new app update is not functional though. I hope they fix this soon because it is currently almost unusable.
Absolute Nightmare
Horrible service, high prices, and criminal tactics. Staff were rude and unaccommodating. They lost my bags for hours. The experience was so bad I tried cancelling my next flight, and even though I paid extra for a refundable fair, they refused to honor it. Avoid SAS at all costs!
The app is designed by cretins
Everything needs to be put in several times. Some entries the app doesn’t accept at all. Fire the designers redo the whole friggin thing
Garbage - CEO should be Imprisoned
I’ve never reviewed, wow their website and app are garbage, it’s should be criminal!
73.0 is a buggy pile of junk
Can’t even get past choosing class option without it forcing an unwanted higher price Flex ticket, junk. Den här versionen inneháller buggar, brukar det inte!
Worst Airline Ever seen
No response from customer care, worst experience, booked flights 4 months before , just 20 days before travel, flight cancelled by SAS.
No one picking call to solve the issue, no direct email ,
No one picking call to solve the issue, no direct email ,
Update?
Was much better before last update. Dark mode, difficulty when paying, choices not visible in some menu.
Frustrating app
This app fails miserably at basic functions, it has unforgivable bugs, but focuses on filling a large part of the screen with unnecessary promotions. For instance, it fails to show the entire cabin when trying to view your assigned seat. I am in row 8 but the image starts at row 30. Hello? Likewise, there are four in my family group but there are only two boarding passes. Kudos to the high school team that designed, supervised and approved this app.
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Use Your Browser
It does not work. Save your time.
Useless airline- zero support
No way to contact customer services directly- shocking
Horrible Horrible
Positively the worst airline app I’ve ever used. If the address checker can’t find your home address it continually rejects check in ( and I’m now on the 5th attempt). I’m a US citizen, living in the US. Why does it ask where I’m staying? This app is unusable garbage. Good airline but I won’t fly it again because dealing with reservations and customer service is a NIGHTMARE!
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Not able to reserve seats via app nor webpage
Not able to reserve seats via the app nor the website. When clicking the prompt to go to payment, the screen just crashes. By mistake, I added an extra meal. I was able to pay for for an extra meal. But not for secret reservation.
App Broken
I can’t open the app. It grays out and shows an error message “Sorry we are not able to process your registration at this time. Please try again later.”
This has been happening since my departure day. I’ve deleted and redownloaded the app.
This has been happening since my departure day. I’ve deleted and redownloaded the app.
Doesn’t open
The app downloads but does not open. Simply says ‘cannot complete registration.’ Quit. Reload. Delete and redownloaded. Same thing over and over
Extra Bag Glitch
If you have to add extra check-in bags, do NOT buy it on the SAS app. They’ve been having this glitch that they never fixed where they double the amount of check-in bags you are trying to purchase. I kept trying to pay for only one additional bag and it keeps trying to charge me for two!
If you buy an extra baggage on their website, they will charge you $6 more than on their app. Sounds like a scummy way to get more money out of people.
If you buy an extra baggage on their website, they will charge you $6 more than on their app. Sounds like a scummy way to get more money out of people.
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Doesn’t Go Past Loading Screen
Can’t log in or get past loading screen without getting an error
