Worst Airline Ever seen
No response from customer care, worst experience, booked flights 4 months before , just 20 days before travel, flight cancelled by SAS.
No one picking call to solve the issue, no direct email ,
No one picking call to solve the issue, no direct email ,
Update?
Was much better before last update. Dark mode, difficulty when paying, choices not visible in some menu.
Frustrating app
This app fails miserably at basic functions, it has unforgivable bugs, but focuses on filling a large part of the screen with unnecessary promotions. For instance, it fails to show the entire cabin when trying to view your assigned seat. I am in row 8 but the image starts at row 30. Hello? Likewise, there are four in my family group but there are only two boarding passes. Kudos to the high school team that designed, supervised and approved this app.
Show more
Use Your Browser
It does not work. Save your time.
Useless airline- zero support
No way to contact customer services directly- shocking
Horrible Horrible
Positively the worst airline app I’ve ever used. If the address checker can’t find your home address it continually rejects check in ( and I’m now on the 5th attempt). I’m a US citizen, living in the US. Why does it ask where I’m staying? This app is unusable garbage. Good airline but I won’t fly it again because dealing with reservations and customer service is a NIGHTMARE!
Show more
Not able to reserve seats via app nor webpage
Not able to reserve seats via the app nor the website. When clicking the prompt to go to payment, the screen just crashes. By mistake, I added an extra meal. I was able to pay for for an extra meal. But not for secret reservation.
App Broken
I can’t open the app. It grays out and shows an error message “Sorry we are not able to process your registration at this time. Please try again later.”
This has been happening since my departure day. I’ve deleted and redownloaded the app.
This has been happening since my departure day. I’ve deleted and redownloaded the app.
Doesn’t open
The app downloads but does not open. Simply says ‘cannot complete registration.’ Quit. Reload. Delete and redownloaded. Same thing over and over
Extra Bag Glitch
If you have to add extra check-in bags, do NOT buy it on the SAS app. They’ve been having this glitch that they never fixed where they double the amount of check-in bags you are trying to purchase. I kept trying to pay for only one additional bag and it keeps trying to charge me for two!
If you buy an extra baggage on their website, they will charge you $6 more than on their app. Sounds like a scummy way to get more money out of people.
If you buy an extra baggage on their website, they will charge you $6 more than on their app. Sounds like a scummy way to get more money out of people.
Show more
Doesn’t Go Past Loading Screen
Can’t log in or get past loading screen without getting an error
Can’t open app
Every time I try to open the app it gives me an error message and says try again later. I am leaving for a trip in 5 days and can’t get my E-tickets.
App doesn’t work
Downloaded this from UK for upcoming flight but app crashes and not able to open at all. Tried over several days
This app does not work
The app only says, Sorry, we are unable to process your registration at this time.
SAS AIRLINES APP
Does not function on my IPhone.
Broken
App doesn’t work, won’t even reach the login page. Tried removing and reinstalling. Accessing from a normal residential internet connection in the US. Logging into the SAS web site works fine, but the app is broken.
Horrible experience
The app won’t even load. It tells you registration failed and to try again later.
Doesn’t work
Just states “we are not able to process your registration at this time”, nothing loads. I am not trying to register, but see my bookings.
this app doesn’t work
would love to actually review this app but it doesn’t even load and open successfully - just a black screen, then an error. no solution solves this problem - the app simply doesn’t work. having to log on through web is so annoying. why even have an app?! please fix this.
This is not working.
This app is quite disappointing; it fails to open at all, rendering it completely unusable.
