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Trip.com: Book Flights, Hotels

Trip.com: Book Flights, Hotels

Car Rentals & Holiday Deals

37K ratings
3089 reviews
With Ads#33 in free Travel
🌟 Lifestyle
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • August 5, 2013
  • September 22, 2026

Features

Developer

Trip.com Travel Singapore Pte. Ltd.
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About

Plan your next holiday with an all-in-one travel app. Book flights, hotels, car rentals, and tours. Access travel essentials like e-sims and insurance. Earn rewards and enjoy 24/7 customer support.

✓Flight booking with flexible cancellation
✓Hotel price matching and booking discounts
✓Car rental services
✓Tour and attraction tickets
✓E-sim and travel insurance
✓Trip Coins for travel credit
✓24/7 customer support
Show original description

What users say

Summarized from real user reviews of Trip.com. Based on 37K reviews and a 4.6/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient booking
  • 💰Affordable prices
  • 📱Reliable app
  • 🤝Great customer service
  • 🌍Useful for international travel

Negative things

  • 🐛Booking issues and errors
  • 🤖Poor customer support
  • 💰Misleading pricing and fees
  • 🕰️Slow refund/cancellation process
  • 🤔Confusing policies and communication
See all reviews
+1

What's New in Trip.com

8.58.0

September 22, 2026

New road trip map is here! Drive coastal highways, cross snowcapped peaks, wander starlit plains, explore ancient streets... From weekend getaways to legendary highways—all on one map. Explore freely and save your perfect drive.

More

Charts

Top Free

📈 33+4

Travel

This app rose +4 positions in Travel chart.

Last updated on September 22, 2026.

Events

Read more about Map Check-in
AvailableMajor Update

Map Check-in

Check in with a tap, see your places on the map.

Sep 15, 2026 — Oct 16, 2026

Read More

Read more about Road Trip Map
Event EndedMajor Update

Road Trip Map

Drive anywhere. Discover everywhere.

Aug 14, 2026 — Sep 14, 2026

Read More

Read more about Летние путешествия
Event EndedMajor Update

Летние путешествия

Найдите прохладные места для летнего отдыха

Jul 14, 2026 — Aug 14, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Rubbish

Incredibly difficult to use
FTomCFTomC

Linking Booking with App

It appears almost impossible to link a laptop booking with the app on the phone
Slipper1Slipper1

Constant bombardment

Good booking app but the constant nombardment of unsolicited sales messages makes in destined for the bin
Deej TaylorDeej Taylor

Customer service is awful

I’ve used them for years. Booking are good. I’m diamond member. Now I will stop
Using after my latest run in with customer service

Beyond sick of it

Would rather pay higher prices elsewhere and have actually CS
afielding1989afielding1989

Charge without notice

I was charged for cancelling a product that has a free cancellation policy. There was NO information about the charge displayed at all during the purchase. This is completely misleading and feels like a scam.
efkdkantlantkeldbyjawefkdkantlantkeldbyjaw
See 3084 more reviews

Developer apps

Trip eBooking
Trip eBooking

by Trip.com Travel Singapore Pte. Ltd.

✈️ Travel

(4)

Free
With Ads
Trip.Biz
Trip.Biz

Business travel management

💼 Business

(2)

Free
Tokyo Masters
Tokyo Masters

by Trip.com Travel Singapore Pte. Ltd.

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Flights/hotels disappearing from search results

Bug

Incorrect or missing booking information

Bug

Compatibility issues with certain devices/platforms

Bug
✨

Requested Features

3 requests

Ability to share itinerary with others

Feature

Improved seat selection and baggage options

Feature

Better integration with airline/hotel loyalty programs

Feature

FAQ

What can I book with this travel app?

This app allows you to book a wide range of travel services. You can book flights, hotels, car rentals, and tour tickets. It also offers other travel essentials like e-sims and travel insurance.

How does the app help me save money?

You can earn Trip Coins travel credit by booking through the app, which can be used to save money on future trips. The app also offers exclusive app-only discounts on flights and hotels, and a hotel price match guarantee.

What kind of customer support is available?

The app provides free 24/7 customer support with English-speaking agents. Queries are typically answered within 30 seconds, and you can call them directly through the app.

Can I book train tickets?

Yes, the app sells train tickets in the UK, Europe, and globally. It features a split ticketing option to make rail travel cheaper and does not charge additional payment fees.

What are the payment options?

The app supports multiple payment methods, including credit cards (including Amex), debit cards, PayPal, Google Pay, and Apple Pay, ensuring you can use your preferred payment method.