A traveling must App!
With years of travel experience, this is the perfect tool!😎
Response from developer
Big gratitude from the whole 12Go team!
It must have to have while traveling
With years of travel experience, this is the perfect tool!😎
Terrible service - would not use
Response from developer
We’re sorry for the inconvenience. Unfortunately, in some cases the operator may be unable to confirm a booking and can inform us close to the travel date. If you need help with your booking or refund, please contact us at https://12go.asia/en/support. 12Go Team
Bus from Hanoi to Ninh Pinh
However, we were dropped off on roadside and had to pay 150.000 VD more to reach Tran An.
All other passengers were also dropped off unceremoniously, without any explanation and queries were answered by sleigh of their hand and driving off unconcerned.
Drivers appeared there suddenly and offered to take us to our destination. Even the staff at the Trang An resort seemed to be involved, as they said we should pay even more than what the driver had asked for.
This seems to be organised way to extort more money from tourists.
Others at the resort we spoke to were dropped off at even a further far away location, and had to pay double the amount than us.
Response from developer
We’re sorry to hear about your experience. If the confirmed drop-off point was Trang An, please contact our support team with your booking details so we can investigate this with the operator: https://12go.asia/en/support 12Go Team
À fuir !!!
Response from developer
We’re sorry to hear about your experience. Unfortunately, the operator was unable to confirm and issue your ticket. As soon as we received this information, we immediately processed your refund and informed you by email. We sincerely apologize for the inconvenience. 12Go Team
