Thai Airways

Thai Airways

Smooth as silk

226 ratings
523 reviews
Free

Details

Released
November 5, 2018
Updated
October 30, 2026

Features

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About

Book flights, manage reservations, and access exclusive deals. Earn and redeem loyalty points, check flight status, and personalize your travel experience. Enjoy seamless booking and in-app services for a smooth journey.

✓Explore deals and promotions
✓Book flights and manage reservations
✓Earn and spend loyalty miles
✓Real-time flight status notifications
✓In-app check-in and boarding pass
✓Book ancillary travel services
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What users say about Thai Airways

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+1

What's New in Thai Airways

11.1

October 30, 2026

* General performance improvements * Enhanced overall reliability

User reviews

The worst

This is absolutely the worst app I’ve ever used. Impossible to log into each and every time. Impossible to use. Constantly ‘under maintenance’ when you think you’re making any progress. Lacks basic things like an option to upgrade (or at least any info about upgrading, even if it’s to say it isn’t possible). Just a hot mess of an app. Really, really needs someone at Thai Airways to take this seriously if they want to operate as an airline in this decade. Such a frustrating user experience. It puts me off flying with Thai Airways because it turns what should be an easy process into a very difficult and time consuming one.
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Can’t register

The airline won’t let me put in my American home address. Won’t allow free form and doesn’t have all the cities in the US listed. Worst registration concept I have ever seen. Who uses a drop down for cities when you don’t have the full database??

Abysmal

I use hundreds of apps but this is surely one of the most abysmal. After jumping through multiple obstacles to register I have not been able to sign in once

Doesn’t work in UK

When signing up it doesn’t recognise City/Province if you’re in the UK therefore you cannot proceed with registration.

Glitch in log in

There’s been a glitch in the log in system for months you can’t type your email address and password into the app

Developer apps

User experience

🐞

Reported Bugs

5 issues

Online check-in not working

Bug

Cannot log in to ROP account

Bug

Booking process often fails or gets stuck

Bug

Passenger details cannot be updated

Bug

App crashes when trying to search for flights

Bug
✨

Requested Features

5 requests

Ability to manage Royal Orchid Plus (ROP) account within the app

Feature

Implement e-tickets and Apple Wallet integration

Feature

Add multi-city booking option

Feature

Provide gate information and flight status updates

Feature

Support for multiple languages including Japanese

Feature

FAQ

What can I do with the Thai Airways app?

The app allows you to explore deals, book flights, manage your reservations, check in for your flight, and earn or spend Royal Orchid Plus miles. You can also access onboard magazines, preview inflight entertainment, and book ancillary services like car rentals and hotels.

How do I manage my booking in the app?

Once you have booked a flight, you can easily manage your booking within the app. This includes selecting your seat, choosing your meal, and making special service requests. You can also view your upcoming trips and access your boarding pass.

Is the Thai Airways app free to use?

Yes, the Thai Airways app is free to download and use. There are no upfront costs associated with downloading or using the core features of the application.

What devices is the Thai Airways app compatible with?

The app is designed for mobile devices, supporting both iOS and Android operating systems. You can download it from the respective app stores for your smartphone or tablet.

Can I use the app to book flights with cash and miles?

Yes, the app supports booking flights using a combination of cash and miles. This provides flexibility for travelers looking to utilize their accumulated Royal Orchid Plus points towards their flight bookings.