Mr
The app is not user friendly, the doesn’t allow to edit personal information it is disabled
Beware! Auto-Change Seat Selection
Do not use this app, it’s super buggy and caused me to lose the seat I had paid for and they can’t seem to change it back. I paid extra for the seat I previously had but now it auto-moved me to some center seat. They now asked me to send an email to get refund of the seat I had paid for.
Review
Such a useless app i have ever seen , always the server is down , tried booking multiple times , worst to the extreme
Absolutely useless
Thailand should be embarrassed by the poor functioning of this app. It always knocks back my credentials so I reset my password and it still knocks it back. I don’t think I’ve ever seen a worse useless app. I shudder to think about what else they botch up! I booked with another airline out of frustration!
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Royal Orchid flop
Unfortunately my experience with the Thai Airways app has been a huge disappointment. Between passwords and pin numbers and being logged out, it’s impossible to reset your password when you’re sent a new pin and there is no where to enter this. Despite asking for help, absolutely zero customer service. For a fantastic airline this side is a massive failure. Please get it sorted Thai airways.
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