This airline has deceptive business practices
deceptive business practices: reservation system only asks for first and last name, then when you arrive at the counter, they say you need to add your middle name, and charges a $22 usd fee to make the change.
The app also doesn’t work. I can’t see my reservation. There’s not even a place to write in my reservation number
The app also doesn’t work. I can’t see my reservation. There’s not even a place to write in my reservation number
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Worst app ever!
You can buy tickets but you cannot log in or check your bookings. Just use the website. This app is completely worthless!
No check in function
Downloaded to check in using an app instead of navigating their website. The function is not available.
The check in button in app directs you to a webpage, which then tells you to check in via a different website/app (BookNow).
The check in button in app directs you to a webpage, which then tells you to check in via a different website/app (BookNow).
Trash
You can only book flights. If you choose any of the other three options they don’t do anything or take you to the website. The 3 bars have the same options on the Home Screen, a contact list and a “Rate 5 stars”. At least I got a quick link to rate this app 1 star. You’re an airline that has people’s lives in your hands every single day. Do better.
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Clunky and hard to find info
Very clunky to use, and really hard to get useful info on fare details esp baggage limits. Weird given the company is clearly driving traffic to the app by geoblocking access to the website from within Thailand. Bizarre experience
