Neither their website nor this insipid app works
Congratulations Vietjet, you are single handedly one of the primary embarrassments of Vietnam. Basic functions such as checking in don’t work, links lead to error messages, and you can’t even complete the most straightforward objective. This app makes me embarrassed to be Vietnamese.
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99% delay 4 hours. this vietjet airline is a scammer don’t fall for it or ever book their ticket.
vé 3h30 sáng bay thì để 3h30h sáng bay. làm Đ gì để 11h bay rồi chắc chắn sẽ delay. làm ăn gian dối lừa lộc khách hàng vậy mà tới giờ chính phủ vẫn cho sống mà ko có bất kì sự trừng phạt nào mỗi lần delay. T chúc tụi m phá sản và đền bù khoảng thời gian khách hàng phải chịu đựng. làm ko đc thì nghỉ đi chứ làm ăn gian dối vậy ko đáng sống ko hiểu dân việt mình dễ tính quá vẫn ham rẻ mà để cho nó tồn tại. ai ko biết lỡ book tiết kiệm dc vài trăm hối hận cả đời. Delay 4 tiếng thì chỉ bị phạt refund lại vé. đằng này nó chơi lách luật. luôn luôn delay 3 tiếng 55 phút để khỏi refund và khách hàng luôn là người chịu thiệt. và bắt khách đợi trong sân bay gần 4 tiếng. đi một lần biết r.
If your flight is scheduled for 3:30 AM, then it should fly at 3:30 AM. Why the hell the ticket state it’s fly depart time at 11Pm when you already know it’s going to be delayed? literally 100% chance of 4 hours delay. This is basically misleading and taking advantage of customers, yet the government still allows this to continue without any real punishment for these constant delays.
I honestly hope they go bankrupt and have to compensate customers for all the time they’ve had to waste. If you can’t operate properly, then step aside instead of running things this way.
Vietnamese people are way too easygoing about this stuff and keep choosing the cheaper option. Anyone who doesn’t know about this and books just to save a few hundred thousand đồng could end up regretting it.
A 4-hour delay is apparently only punishable by having to refund the ticket, so they find a way around the rules—always delaying just under 4 hours, like 3 hours and 55 minutes, so they don’t have to refund anything. even with a full refund alone isn’t worth it ( supposed to be refunding x2 the ticket price ). Meanwhile, the customers are the ones who suffer, sitting around at the airport for almost 4 hours.
If your flight is scheduled for 3:30 AM, then it should fly at 3:30 AM. Why the hell the ticket state it’s fly depart time at 11Pm when you already know it’s going to be delayed? literally 100% chance of 4 hours delay. This is basically misleading and taking advantage of customers, yet the government still allows this to continue without any real punishment for these constant delays.
I honestly hope they go bankrupt and have to compensate customers for all the time they’ve had to waste. If you can’t operate properly, then step aside instead of running things this way.
Vietnamese people are way too easygoing about this stuff and keep choosing the cheaper option. Anyone who doesn’t know about this and books just to save a few hundred thousand đồng could end up regretting it.
A 4-hour delay is apparently only punishable by having to refund the ticket, so they find a way around the rules—always delaying just under 4 hours, like 3 hours and 55 minutes, so they don’t have to refund anything. even with a full refund alone isn’t worth it ( supposed to be refunding x2 the ticket price ). Meanwhile, the customers are the ones who suffer, sitting around at the airport for almost 4 hours.
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Tons of bugs
App is super annoying to use
App lỗi dù đã xoá và tải lại nhiều lần
huhu dev nào sửa đc ko ạ? dùng app quen r nửa năm k có dùng đc.



