This airline has deceptive business practices
deceptive business practices: reservation system only asks for first and last name, then when you arrive at the counter, they say you need to add your middle name, and charges a $22 usd fee to make the change.
The app also doesn’t work. I can’t see my reservation. There’s not even a place to write in my reservation number
The app also doesn’t work. I can’t see my reservation. There’s not even a place to write in my reservation number
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Worst app ever!
You can buy tickets but you cannot log in or check your bookings. Just use the website. This app is completely worthless!
No check in function
Downloaded to check in using an app instead of navigating their website. The function is not available.
The check in button in app directs you to a webpage, which then tells you to check in via a different website/app (BookNow).
The check in button in app directs you to a webpage, which then tells you to check in via a different website/app (BookNow).
Trash
You can only book flights. If you choose any of the other three options they don’t do anything or take you to the website. The 3 bars have the same options on the Home Screen, a contact list and a “Rate 5 stars”. At least I got a quick link to rate this app 1 star. You’re an airline that has people’s lives in your hands every single day. Do better.
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Clunky and hard to find info
Very clunky to use, and really hard to get useful info on fare details esp baggage limits. Weird given the company is clearly driving traffic to the app by geoblocking access to the website from within Thailand. Bizarre experience
App broken
This app doesn’t work at all. Impossible to search for flights. Junk.
Useless app
There’s no way to add existing bookings and the check in button launches the browser, so the app appears to do nothing useful whatsoever.
Nothing works.
App loads and looks very promising. Nothing else happens besides the forever loading icon. Useless in the end. So sad.
Just awful
Can’t even remember your flight. No place to get an account. Can’t change seats.
Absolute waste of time!
Useless app and a complete waste of time, even their website didn’t work.
Went straight to AirAsia and got my tickets within mins.
Went straight to AirAsia and got my tickets within mins.
We’re already in a 25 minute delay- & the captain will not disclose the issue
We paid an excessive price to fly this airline, and our flight is now in a 30 minute delay, and not even flight crew or captain will not disclose the reasoning behind the delay. This is the last time I will be flying Thai Liar Air
No way to log in
No way to log into account or manage bookings. Search is also broken.
Useless app
Doesn’t do anything
Can’t logging unusable
Terrible app. There is nowhere for me to log in and manage my logging so it forces me to go to the web site. I don’t know why there is an app if you cannot log in and manage your tickets and check in.
Website improvements required
The website is very glitchy and the back / home button appears to have stopped working. Request for :
Route map
- remove destination airports that lionair do not fly to
- keep it simple which is good, but make it reliable
Route map
- remove destination airports that lionair do not fly to
- keep it simple which is good, but make it reliable
No way to log in
Literally no way to log in or sign up for an account…
Lion Service.
Excellent service from start to finish.
Ok
ชอบมากค่ะแอพนี้จะใช้บริการตลอด
App does not work at all
Unable to book flights or add your booking. This app is a waist of time it does not work at all. Unable to do anything !!
Worthless app
Does not allow sign in and does not recognize existing booking. Check flight status button doesn’t work and the check in option simply transfers you to the website which you could do without the app.
