Doesn’t work in UK
When signing up it doesn’t recognise City/Province if you’re in the UK therefore you cannot proceed with registration.
Glitch in log in
There’s been a glitch in the log in system for months you can’t type your email address and password into the app
bad app
nothing works
never ever fly thai airways
Customer service is a joke, CEO is clueless and the airline has no clue how to manage anything or communicate with their customers. Stick to major carriers
Absolument pas intuitif
Cette application est une catastrophe. A revoir totalement.
Consistently buggy
Ridiculous lack of basic functionality - eg. Cannot type letters into certain fields like for email addresses, others don’t let you type at all.
Wirklich eine gute App
Die App ist wirklich gut aufgebaut.
Sogar Kinder können sich einloggen mit Einverständnis der Eltern.
Die App hat ein schönes und funktionierendes Design!
Sogar Kinder können sich einloggen mit Einverständnis der Eltern.
Die App hat ein schönes und funktionierendes Design!
Unusable and so poorly made
Seriously how does a company allow such rubbish to pass. They close ROP for 4 days! Then give everyone a new account. Umber but fail to notify customers (like send an email) To upgrade. Then this app doesn’t conform to basic UX/UI/OS design. Can’t paste use text shortcuts and the basic use like show password doesn’t works. The Registered user tab doesn’t even allow you to enter TEXT!!! Sack the developers, the head of your own team. pathetic!!!!
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Awful
Said I had to update. Did that and it said it needed to give me a new ID number. Entered my email, name and date of birth then it said not recognised. So no way back in 😬.
Worst User Interface
Can’t even log in into my account
Nothing works
To have an airline app that doesn’t even work is absolutely disgraceful, people rely on this for their flights. Their password system is an unfunny joke. Thai airways itself is one of the smoothest airlines in the world, to have this app to accompany it is appalling. Their password system team who made this app and the password system needs to be sacked. You need a better team.
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Poor OTP on the new version & ID changes
Very poor interface and very limited time for log in. Would you allow for any senior people to have time to look back and forth between TG app vs email app for the OTP. 1 minute is too quick for my poor eyesight and aging typing in. Good app must support almost all groups of Thai Airways clients not only a group of gamer or any I.T. Guys.
Please review your UX / UI in the new app.
Please review your UX / UI in the new app.
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Ne fonctionne plus
Impossible de se connecter depuis quelques jours
Awful illogical mess
It was bad enough it was unusable then there was a maintenance which meant it was unusable it has now eaten our credentials and reset password doesn’t work
Last time I fly with this airline
Last time I fly with this airline
The Worst IT / UX for app and website!
This company needs to hire the proper IT people to create a properly working website and app. Password resetting, changing frequent flyer number without notification, etc. It is the worst!
Terrible app - smooth as silk/rough as guts
My flight keeps disappearing and I’ve logged in so many times, it keeps logging me out, now it no longer recognises my credentials. Bit of a hassle.
Annoying bug
When adding frequent flyer number, we receive a OTP: when we input the four digit OTP, the keyboard, there should be no. need to click on confirm button. If need be, the confirm button is covered by the keyboard, hence cannot click on the confirm button.
iPhone , iOS 26.6.2
iPhone , iOS 26.6.2
Worst app
Really glitchy and difficult to work with. With a 3 star rating, why hasn’t Thai Airways fixed this?
User friendly
Not user friendly app ! IPhone can’t make a password lol
Alles bestens und übersichtlich
Verstehe die negativen Rezensionen nicht. Aktuell alles einwandfrei!
