Viagens
Response from developer
Olá cliente, agradecemos por compartilhar este comentário positivo, isso significa muito para nós. Por favor, saiba que o nosso aplicativo e site de fácil utilização se esforçam para oferecer uma ampla variedade de opções para ajudar a planejar sua viagem ou férias ideais. Mais uma vez, agradecemos pelo seu gentil feedback.
Get rid of the pop up and timed ads. Stops you using the app when you have to get to your tickets.
Terrible app
Irritating
greedy and incompetent. used to be good until...
ps your ui is atrocious. maybe hire an app designer who isnt visually impaired next time. i could overlook it for the money i was saving, but after this final straw, you can go in the bin
Don’t caught with money diggers
Ugly Ugly Ugly
Customer service
Lack of user friendly design
After my train was cancelled, the information provided by Trip.com was unclear and misleading. The email suggested that I could either use an alternative train or cancel and rebook, but the app did not clearly show which alternative services I was actually allowed to take. The only relevant information was hidden in small text, and opening it simply led to a generic Advance ticket policy rather than specific alternative train options.
Because of this unclear guidance, I had to buy another ticket and incurred an additional cost. I contacted Trip.com to explain the issue, but my complaint has still not been properly resolved.
For disrupted journeys, passengers need clear, practical instructions—not vague policy links.
Refunds need to be given under any circumstances
You will not get a refund beware
Promotions information full of the app
System error
المدينه المنوره
TERRIBLE WEB SITE
Response from developer
Dear customer, thank you for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. To help us assist you further, please visit the link below to find our support team's contact details in your preferred language/country and provide your detailed concern. https://www.trip.com/pages/support
Railcard
Servicio inaceptable
DO NOT USE!
Response from developer
Dear customer, thank you for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. To help us assist you further, please visit the link below to find our support team's contact details in your preferred language/country and provide your detailed concern. https://www.trip.com/pages/support
