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Agoda: Cheap Flights & Hotels

Agoda: Cheap Flights & Hotels

Book a hotel, flight & more

179K ratings
1320 reviews
#97 in free Travel
✈️ Travel
Free

Details

  • Released
  • Updated
  • June 7, 2011
  • September 21, 2026

Developer

Agoda.com
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About

Book flights and accommodations worldwide with ease. Discover millions of hotels, resorts, and homes, alongside deals from over 200 airlines. Travel confidently with verified reviews, local information, and 24/7 customer support.

✓Book cheap flights from 200+ airlines
✓Search millions of accommodations
✓Verified reviews and local information
✓Member offers and last-minute deals
✓24/7 multi-language customer support
✓Manage bookings in-app
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What users say

Summarized from real user reviews of Agoda. Based on 179K reviews and a 4.8/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Travel app.

Positive things

  • 💰Affordable prices
  • 🤑Good discounts
  • 👍Easy to use app
  • 🙌Excellent customer service

Negative things

  • 🤬Misleading information
  • 🤯Terrible customer service
  • 🤢Poor hotel conditions
  • 🤑Overcharging and hidden fees
  • 🤖Unhelpful chatbot
  • 🤕Booking issues and cancellations
See all reviews
+1

What's New in Agoda

14.35.0

September 21, 2026

Agoda now offers Attractions & Tours! Your trusted travel partner brings accommodation, flights, and attractions to you in one app. That means you can plan more of your trip in one place, with great deals, 24/7 customer support, and the Agoda Widget to help you discover activities and travel inspiration along the way. Other recent improvements include: - Find your next great destination with the Agoda Widget - Send messages to a property when you have a question - Easily recognize homes & apartments in search (pink stars) - Host mode for Agoda Homes hosts (list your home on agoda.com/homes) Explore, travel safely, and keep in touch!

More

Charts

Top Free

📊 97

Travel

The app has maintained its position at 97 recently.

Last updated on September 21, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Horrible App Layout/Design

Its too difficult to locate your current booking, why show my previous bookings first and make me scroll all the way down to find my current booking? Why is the most important information such a hassle to find? Even when viewing your current booking, its difficult to read information about the hotel you have booked. The app is lagging constantly and its hotel search feature is slow and has limited filtering options. Hotel prices are misleading, they do not always include tax or additional fees making a hotel seem cheaper that it actually is. Also when searching for hotels, in the search results they display sold out hotels - why is that information relevant to me? Honestly has anyone on the development team ever actually used this app?
Show more
GamuthozGamuthoz

Response from developer

Hi Gamuthoz, Our apologies for the inconvenience caused. Please let us look into your booking issues. Kindly email the case summary and booking ID to appsupport@agoda.com and include your case number (#1236351) in the email subject. We will get back to you as soon as possible. ^Hafiz

Unreliable platform: Agoda allowed host to cancel 3 days before check-in and refused compensate

I booked a confirmed stay in Taormina for 911 CAD. Just 3 days before check-in, the host claimed the property was unavailable and cancelled.
Agoda support initially promised compensation, but after 5 hours and 3 agents, they backtracked and refused to help. Replacement hotels now cost over 2,000 CAD. Agoda took zero responsibility for their host's cancellation, leaving me to pay double last minute.
Do not trust Agoda with your travel plans. They do not back up confirmed bookings or protect customers when things go wrong.
Show more
CanadianTraveler321CanadianTraveler321

Response from developer

Hi CanadianTraveler321, We apologize for the inconvenience caused. We always strive to provide the best experience for our customers. Please share your booking ID, email address, and concern through our Help Center page, "https://www.agoda.com/info/contact.html". We look forward to assisting you. ^Nillo

Évitez cette appli

On m’a vendu une chambre qui n’était pas offerte à l’hôtel où j’ai réservé. J’ai tenté de rejoindre le service à la clientèle à plusieurs reprises sans succès ni retour aucun. Je n’utiliserai plus cette application.
Cumulus1901Cumulus1901

Response from developer

Bonjour, Nous sommes désolés pour les désagréments occasionnés. Nous nous efforçons toujours d'offrir la meilleure expérience possible à nos clients. Afin que nous puissions vous aider, nous vous invitons à partager votre numéro de réservation, votre adresse e-mail ainsi que votre demande via notre page du service client : https://www.agoda.com/info/contact.html. Nous restons dans l'attente de vous assister.

Scammer

Do not trust this app! I booked a property in vancouver through this app and the property owner contacted me on the morning of my check-in and told me my room was not available and I could get a refund, but now they won’t give me a refund and Agoda sides with them.
Kevin 265Kevin 265

Response from developer

Dear Valued Customer, We apologize for the inconvenience caused. We always strive to provide the best experience for our customers. Please share your concern through our Help Center page for further assistance, "https://www.agoda.com/info/contact.html". We look forward to assisting you. ^Lin

Unreliable platform: Agoda allowed host to cancel 3 days before check-in and refused compensate

I booked a confirmed stay in Taormina for 911 CAD. Just 3 days before check-in, the host claimed the property was unavailable and cancelled.
Agoda support initially promised compensation, but after 5 hours and 3 agents, they backtracked and refused to help. Replacement hotels now cost over 2,000 CAD. Agoda took zero responsibility for their host's cancellation, leaving me to pay double last minute.
Do not trust Agoda with your travel plans. They do not back up confirmed bookings or protect customers when things go wrong.
Show more
CanadianTraveler321CanadianTraveler321

Response from developer

Hi CanadianTraveler321, We apologize for the inconvenience caused. We always strive to provide the best experience for our customers. Please share your booking ID, email address, and concern through our Help Center page, "https://www.agoda.com/info/contact.html". We look forward to assisting you. ^Nillo

See 1315 more reviews

Developer apps

Agoda Partner Portal (YCS)
Agoda Partner Portal (YCS)

For Agoda property partners

💼 Business

(344)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Incorrect hotel information

Bug

Booking confirmation issues

Bug

Glitches in the app

Bug
✨

Requested Features

4 requests

Ability to change booking details

Feature

More payment options

Feature

Improved search and filtering

Feature

Better communication with hotels

Feature

FAQ

What can I book with this app?

You can book international and domestic flights from over 200 airlines, as well as a wide range of accommodations including hotels, resorts, villas, homes, and BnBs. The app offers millions of options in numerous languages and currencies.

How does the app help me find cheap travel options?

The app features a unique search engine that compares flight and hotel prices in near real-time. It also offers Member Offers, Last-Minute Deals, and other special discounts to help you save up to 80% on your bookings.

Is there a cost to use this app?

The app itself is free to download and use. Monetization comes from bookings made through the platform, with potential for in-app purchases or deals that offer savings.

What if I need help with my booking?

Agoda provides 24/7 customer support in various languages to assist you with your travel plans. You can also manage or edit your bookings directly within the app anytime, anywhere.

Can I use this app for international travel?

Yes, the app is designed for global travel, offering accommodations in 39 languages and currencies, and flights to almost any destination worldwide. It also allows you to save travel details and vouchers in-app for easy check-in.