Return Trip
Thank you for updating the app. Just one observation, I used to be able to purchase my tickets both to and fro a destination, but now it appears I don’t have the option to purchase the return trip. After the app’s update it appears I need to purchase the departure and the return trips separately. Grateful if this can be fixed
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RMRob Mak
Rubbish
I tried to set up an account. There is keyboard to type in my information. Totally useless.
RRacecar77
Creepy
They want access to my mobility and health data? Creepy. No way!
Neither Dutch or German railways apps require this. DSB seem to only be able to calculate fairs based on my mobility data. I rather not.
Neither Dutch or German railways apps require this. DSB seem to only be able to calculate fairs based on my mobility data. I rather not.
BBelobregovic
Response from developer
To calculate the correct fare when using the Check In feature in the app, you need to allow access to your phone's location and motion/fitness activity while travelling. We do not access or - Anita
Easy
Super easy to use DSB app and nice clean trains
SSimon🏴
Do Not use it!
Do not waste your time with this app. The app has a serious issue with the ticket purchase flow. I selected Plan and Buy, chose a train from Copenhagen to Malmö, and instead of letting me purchase a ticket, the app forced me into a seat reservation only flow. It then redirected me to reserve bike space—even though I wasn’t traveling with a bike—and provided no way to proceed with buying the actual ticket.
The workflow is confusing, appears to be broken, and leaves users unable to complete a simple purchase. An app for a national railway should make buying a ticket straightforward, not force users into a dead end.
The workflow is confusing, appears to be broken, and leaves users unable to complete a simple purchase. An app for a national railway should make buying a ticket straightforward, not force users into a dead end.
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LLY2023_User
Response from developer
We are so sorry for that, but a ticket from Copenhagen to Malmö can't be bought in the DSB App. You can only buy a bike ticket in the app. Next time when you need a ticket to Malmö you can buy it at the station. //Joelle
