Return Trip
Thank you for updating the app. Just one observation, I used to be able to purchase my tickets both to and fro a destination, but now it appears I don’t have the option to purchase the return trip. After the app’s update it appears I need to purchase the departure and the return trips separately. Grateful if this can be fixed
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Rubbish
I tried to set up an account. There is keyboard to type in my information. Totally useless.
Creepy
They want access to my mobility and health data? Creepy. No way!
Neither Dutch or German railways apps require this. DSB seem to only be able to calculate fairs based on my mobility data. I rather not.
Neither Dutch or German railways apps require this. DSB seem to only be able to calculate fairs based on my mobility data. I rather not.
Response from developer
To calculate the correct fare when using the Check In feature in the app, you need to allow access to your phone's location and motion/fitness activity while travelling. We do not access or - Anita
Easy
Super easy to use DSB app and nice clean trains
Do Not use it!
Do not waste your time with this app. The app has a serious issue with the ticket purchase flow. I selected Plan and Buy, chose a train from Copenhagen to Malmö, and instead of letting me purchase a ticket, the app forced me into a seat reservation only flow. It then redirected me to reserve bike space—even though I wasn’t traveling with a bike—and provided no way to proceed with buying the actual ticket.
The workflow is confusing, appears to be broken, and leaves users unable to complete a simple purchase. An app for a national railway should make buying a ticket straightforward, not force users into a dead end.
The workflow is confusing, appears to be broken, and leaves users unable to complete a simple purchase. An app for a national railway should make buying a ticket straightforward, not force users into a dead end.
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United States
How do we login with our 10 digit cell phone numbers when the app only allows for 8 digits
Denmark train app
It can work, but the interface leaves much to be desired, as others have pointed out. It also tries to use a fancy location-tracking system to charge you for by-distance tickets, but it's unreliable. For example if you stop for a while in a station it may decide you got got off the train and finalize your ticket. You may then notice sometime later when a conductor nabs you for traveling without one. Finally the website blocks purchases from outside the country so good luck trying to prebook long-distance travel.
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User Friendly app
Great app for saving favorites and then setting up travel arrangements in Copenhagen.
Not able to get a receipt
Click get a receipt. Correct email on file shows up, when you click to get an email, you instead get a message. Saying “Something went wrong”
Unusable
Im traveling and don’t have text messages with my e sim . I cannot verify my number , and cannot use this app. at least use WhatsApp or data messages to verify phone numbers or use email seems very stupid to only use sms texting. Wasting my time and energy on this app!
Lacking Seat Selection
With today’s technology it’s truly amazing that DSB Denmark is so far behind that they cannot get an app to allow manual seat selection.
US cards and Apple Pay rejected
Payments rejected while my US bank confirms not rejected by them. Used to work a couple of years ago with US Mastercard. No help line to call?
Super App
Die Fahrrad Sitzplatzreservierung funktioniert gut! Man muss nur wissen, dass es bei nachträglicher Reservierung passieren kann, dass keine Stellplätze mehr frei sind. Deshalb am besten immer Fahrkarte und Stellplatz zusammen buchen.
We fixed minor things you won’t notice
You removed seat selection and return search, seriously? In that sense, if you cut your arms off, you will roll over faster, right?
Difficult to plan
Only seems able to search right now and not alternate trips or routes
Commuter card
So, I’m paying an enormous amount of money for my monthly commuter card, and it’s disappear from the app just because? It’s not my first time. Once I got fine because of that!
Can’t Enter phone number with +1 prefix
Got this app in preparation for an upcoming trip to Copenhagen but I have a United States phone number and the United States isn’t listed in the dropdown menu when setting up account phone number, so I couldn’t get very far.
Wow
Impressed
Can't access my ticket, stuck in a login loop
Second day of using the app, trying to activate Pendler20, the app logged me out and when trying to log in back, it gets stuck in a login loop. So I am stuck too at the station not being able to travel with the ticket I had purchased.
Whistles tourist
Best 30 dkk I’ve ever spent
