Norwegian Travel Assistant User Reviews

What users say

Top reviews

Everything with Norwegian Air has been difficult to navigate and beset with problems

As title

Easy to use

Easy to use, no difficulties experienced.

Kat

This app makes you insane when you want to change your bookong. Its a scam keeps you innthe loop of going into sign in to your profile and never lets you chanhe your booking! Had to pay for another bookong cause made mistake in date and the stupid app didnt let me chanhe it. Awful.

Great App

Works perfectly, love it

Too slow

Compared to Ryanai and EasyJet the app is too slow and clunky

Easy use

This site is clear easy to use quick and intuitive.

Nice and efficient service

It has a good service and easy to manage everything via App.

Frustrated with app

Unable to select a seat

Horrible airline

Poor service, they don’t treat customers of color with respect!

Don’t book Norwegian thru Expedia

I booked tickets thru an Expedia package with direction to add bags on check in. But because Norwegian classes Expedia as a “travel agency” I can’t add bags on my own. Expedia, however, cannot add bags either so kicks me back to Norwegian. Whose live agents also can’t add bags bc Expedia is a travel agency. Ha. I wish. So I have to now pay costly bag fee and waste time checking in at airport versus self check in and adding bags. Wasteful, stressful, unpleasant - and not
to be repeated
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Best Norsk Airline

Straight forward no-fuss travelling short haul flights.

Smooth purchase

Easy to book and navigate

Fliegen leicht gemacht

So einfach online einchecken. Ich bin begeistert. Das bekommt jeder hin.

Service

Always in time

No Apple Pay and can’t remember passport details

Embarrassing that they still don’t support Apple Pay

Norwegian App

Ich habe die App im Rahmen des Check-in-Prozesses kennengelernt. Nicht sehr komfortabel:
Die Bedingungen für das Passwort gehören klar definiert. Wenn eine Zahleneingabe erforderlich ist, müsste sich ein entsprechendes Feld öffnen. Warum steht bei der Länderauswahl Deutschland unter“G“?

Värst möjligt

Efter att ha satt upp appens profil försökte boka min första resa. NIX!!!!!
För varje försök får man ett likadant svar: ”The request was blocked by the security rules (error code 15”.
Dessutom är appen omöjlig långsam, tar på sig typ 10-20 sekunder att svara.

Unkomplizierte Airline

Ich bin mit der Airline bisher sehr zufrieden. Flüge Pünktlich, Personal freundlich. Und die APP ist auch verständlich aufgebaut und bietet eine benutzerfreundliche Oberfläche.
Tusen takk.

Very good airline app

Easy to use and simple

Changed my abomination without telling me

When I perchance my ticket it was with a carry on and a personal item when I went to check in it only showed a personal item only on top of that it would not let me add luggage or refund my ticket