Could be better
I found the Vy app frustrating to use when trying to purchase tickets. Adding a payment method was unnecessarily difficult, and the process was not clearly explained. Only after I went to their website did I find out that for American customers, the app only accepts PayPal and American Express. This limitation was not made obvious upfront, which caused confusion and wasted time. This information should also be clearly displayed in the app for easier interaction. The app could be much more user friendly by clearly communicating accepted payment methods before customers reach the checkout stage.
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Works great… ignore other reviews
Y’all. The app works fine if you’re literate (and you don’t even need to learn Norwegian for this—they have English, too)! The app was well made and easy to use, and had some helpful tourist information, as well!
Slowest app ever
It doesn’t even work
Easy to use for a non Norwegian
Maybe the rating is low due to the age of most of the reviews but I have only had a good experience using this app. Use it every time I’m in Norway to book train and bus tickets which is very straightforward. Have had no problems so far 😌
RE11 always in «wrong» order
After they opened the double-track from Drammen to Tønsberg, the train order seems to have changed more or less permanently without the on-station monitors indicating where the train cars are supposed to stop, have been updated to match the new reality. (And the app could also include the train/station placement information for the departure station of the passenger).
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