Vy - train and bus appears to be a legitimate app. The AppsHunter Legitimacy Score for Vy is 83 out of 100 points across 7 verification signals from App Store and developer data.

Vy Reviews: Is It Legit?

Name: Vy - train and bus
Rating: 2.9 (40 reviews)

Vy - train and bus

Vygruppen AS

🔧 Utilities

✈️ Travel

Customer Experience

Positive experience19.2% of reviews

Neutral13.5% of reviews

Negative experience67.3% of reviews

~ Based on 104 written reviews from the US App Store.

Is Vy Safe?

Vy - train and bus has mixed safety signals based on user ratings. AppsHunter Safety Score for Vy is 62/100.

This assessment is based on 40 user ratings, with an App Store average of 2.9/5.

Safety Analysis

42.5% of ratings point to a safe experience

5.0% of ratings suggest some concerns

52.5% of ratings point to a risky experience

~ Based on 40 App Store ratings for Vy.

Is Vy Legit?

Vy - train and bus appears to be a legitimate app. AppsHunter Legitimacy Score for Vy is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Went everywhere

Very good app i explored all of Norway and was able to have amazing memories thank you Vy

UunWiredNet

2 months ago

Ne se lance pas

Je ne pensais pas dire ça mais au moins l’appli sncf fonctionne. Celle-ci non.

Ddenisc3fi46

3 months ago

Won’t Open or show data

VY on screen and nothing else. Downloaded on my newer iPhone

MMumb4ll

4 months ago

Could be better

I found the Vy app frustrating to use when trying to purchase tickets. Adding a payment method was unnecessarily difficult, and the process was not clearly explained. Only after I went to their website did I find out that for American customers, the app only accepts PayPal and American Express. This limitation was not made obvious upfront, which caused confusion and wasted time. This information should also be clearly displayed in the app for easier interaction. The app could be much more user friendly by clearly communicating accepted payment methods before customers reach the checkout stage.

JJO2635

5 months ago

Response from developer

Hi and thanks for the feedback! It has been forwarded to our developers. It's not true for all US card holders. Payments need to support 3D Secure, which many US cards don't have. We'll try to include more information to prevent others having this problem. So thanks again!

Works great… ignore other reviews

Y’all. The app works fine if you’re literate (and you don’t even need to learn Norwegian for this—they have English, too)! The app was well made and easy to use, and had some helpful tourist information, as well!

RRedPoppy12

5 months ago

Response from developer

Hi, and thanks for the kind words! Hope you had a great holiday!

Slowest app ever

It doesn’t even work

LLEM1S.Net

10 months ago

Refusjonssinker

Dårlig kundeservice. Tar en evighet å få refundert penger da dere skiftet buss og vi mistet våre reserverte plasser. Skjerp dere! Slik går det med bussmonopol

AAladinflame

10 months ago

Ikke helt bra

Denne applikasjonen opplever for ofte avbrudd. Dette er fryktelig irriterende. Jeg valgte nettopp en billett til 219 kroner, klikket på fortsett-knappen, og prisen endret seg til 279 kroner uten grunn!

Aaizekqq

a year ago

Easy to use for a non Norwegian

Maybe the rating is low due to the age of most of the reviews but I have only had a good experience using this app. Use it every time I’m in Norway to book train and bus tickets which is very straightforward. Have had no problems so far 😌

SKShmi K

a year ago

Awesome app

Nice app. I actively used the app for years in a row six years ago. I don’t use it now because I no longer live in Norway, but follow its development. The team is doing a wonderful job.

ППавлоП

a year ago

RE11 always in «wrong» order

After they opened the double-track from Drammen to Tønsberg, the train order seems to have changed more or less permanently without the on-station monitors indicating where the train cars are supposed to stop, have been updated to match the new reality. (And the app could also include the train/station placement information for the departure station of the passenger).

WWantMoreChoices

a year ago

Great App

Very convenient and intuitive! Everything works smoothly, and the design is modern and clean. I use it every day and love it.

ASAnna Sokolovskaia

a year ago

Unusable

A ticket preview from Gardermoen to Sentral shows only 27 mins validity. It should be 2hr30.
Use machines at airport instead!

Aadam_australia

a year ago

Good, but can be better

Great app, buying tickets is easy. Used it to buy ticket from Oslo to airport.
About being better, it is not intuitive as Ruter, in my opinion on the screen to much of information, and if you want to ticket buy quickly as possible AND for the first time, it wouldn’t be possible. But still, good solid app, must have for tourists

DSDmytro Smoliienko

a year ago

Best Public Transit App Interface

Amazing interface. I have never left a review for an app but this app is just so aesthetically nice to use which is crazy for a public transit app. Like I genuinely looked forward to using it. Very straightforward. I have an American card and it worked fine!

DDionneCh

a year ago

Response from developer

Thank you! That's very kind of you. Hope you had a wonderful stay in Norway. Safe travels!

Absolutely disgusting

Mandatory app installation and profile creation just to buy a train ticket? These people are pure trash. Will immediately delete and report as soon as the trip is over.

FQFidati,leggi qua.

a year ago

Response from developer

To have the ticket in the app, you need to register. You can also use the website to buy tickets, where you can buy tickets without the app – also anonymously if you prefer.

train lines

no matter how hard i looked i couldn’t find any train lines to look at i only found a reference number that you have to put in after buying the ticket online or in person i just want to see the train lines the stations i can go to and how that all connect but no i just have to do guesswork i mean come on i think mcdonald’s has a map that you can use so see the stores that are open i would say get it but there is literally no reason too

Jjendhehebe

a year ago

Response from developer

Hi and thanks for the feedback. We don't have an actual map of all train lines in the app. But if you search online, you'll find one. It's on our website. Most users want to see the departures on their chosen line.

Constantly late or cancelled

Very unreliable

BB.Hapy

a year ago

comically awful

The login button isn’t actually a button, but is just text. If you press it, it will highlight the words “log in”, but there’s no way to actually log in.

Hhmmmmm………….

a year ago

Response from developer

Hi and thanks for the feedback. We'll check this out with our developers. It _may_ be because of problems we had with the underlying ticket system. Are you able to log on now? If not, may we ask that you contact us in social media? Search for "vygruppen". You can DM us on Facebook, X, Instagram and Linkedin.

Worst UI I’ve ever used

The app will constantly try to verify your device and disables you from doing anything. Worst app I’ve ever as they state in the comments for tourists to use the Website and then add but you can’t even add the booking id. Please fix as this!!!

HHo_Le_Fuk_1234

a year ago

Response from developer

Hi and thanks for the feedback. May we ask you to send us a DM on social media, as the app shouldn't do that. Are you on wifi or mobile?

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Vy Reviews: Is It Legit?

Customer Experience

Is Vy Safe? 🙏

Safety Analysis

Is Vy Legit? ✅

Top reviews

Went everywhere

Ne se lance pas

Won’t Open or show data

Could be better

Response from developer

Works great… ignore other reviews

Response from developer

Slowest app ever

Refusjonssinker

Ikke helt bra

Easy to use for a non Norwegian

Awesome app

RE11 always in «wrong» order

Great App

Unusable

Good, but can be better

Best Public Transit App Interface

Response from developer

Absolutely disgusting

Response from developer

train lines

Response from developer

Constantly late or cancelled

comically awful

Response from developer

Worst UI I’ve ever used

Response from developer

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Is Vy Safe?

Is Vy Legit?