Bolt User Reviews

What users say

Top reviews

Often Cheaper and Better than Uber

I’ve had a much easier time getting bolt rides in the UK then Ubers

Bolt

Nice ride

Kuwait

Very good

Best of Lisboa

The drivers and quality of the vehicles are perfect! Keep up the good work Team Bolt!!!⭐️⭐️⭐️⭐️⭐️

Tres mauvais service

Les courses semblent pas chers mais les drivers ne sont pas sérieux. Ils se garent loin pour gagner du temps , démarrent la course tardivement volontairement pour charger un supplément d’attente. Mais bon quand on tombe sur quelqu’un qui sait un peu conduire on a déjà de la chance.
Le service client est inexistante c’est une IA qui tourne en boucle
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Convenient Travel

It has made travel throughout Europe very easy and convenient and it is cheaper than Uber.

THEY READ YOUR META DATA

They can read your meta data they know when your phone is about to die so they raise the prices.

Good Value, Some Kinks

I scheduled a ride, like I’ve done before, and quietly literally nothing happened. I thought I wouldn’t get a ride to the airport after a few more unscheduled rides failed. Then I switched to Uber and got a ride no problem for surprisingly cheaper, by about 25%. I don’t feel comfortable using Bolt for rides where I have to be somewhere on time but I’ll gladly use it for value rides around Europe.
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Drivers are always cancelling

Honestly it’s cheap for a reason. 3 times now I order a bolt and my drivers cancel on me. Not professional either the customer service is a joke. I’ve decided to delete this app.

Bad drivers

There seems to be no control over the drivers that are registered with bolt, I had experience with cars with no AC in a heatwave, bad driving and flashing engine and headlight warnings when in the car. All in not a safe experience, to add to this I was offered a measly £2 refund for the trouble when I raised a case against this driver. Beyond offering a discount on joining, I highly doubt I will swap uber out for bolt unless they increase their safety.
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Waste of time

Rates looked better than uber at stanstead airport but no drivers available and then I paid to boost got a driver whom kept me waiting and then canceled, do your self a favour and skip this app

Download

Always has been a good app, especially when it comes to pricing.

I really do recommend.

Don’t recommend this driver just used a driver they know where they are going!

Was at the wrong location and insisted at the correct location I made sure the pin was reflected at the correct address, tried calling no response, in the end got there but a very stressful arriving at my location late !

Good app, but some functionality needs fixing in their algorithm

Bolt has good drivers and the service is nice, but the app says “2 minutes” for a ride, you order, and then it can’t find drivers for 10 minutes and then finally finds you one that is 15 minutes away. Idk why. They used to be somewhat accurate? But the estimated wait times need to be updated

Drivers don’t come

Drivers repeatedly accept rides and then either never come or send you messages to harass you and force you to cancel - there is clearly come kind of incentive to do so on this app that isn’t there on uber. I wish they would fix this because having to deal with this late at night getting home from an airport is really painful. Their complaint service also doesn’t seem to care at all about this - I reported a driver for messaging trying to get me to cancel and they did nothing.
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Very convenient

I have used Bolt in many counties and I have appreciated their service and I haven’t had bad rides.

Amazing in Helsinki

Used Bolt lots of times and the service and price is amazing, highly recommend 🥳

Poor

Made me upgrade so I could cancel my trip so sneaky

Better than Uber

Much better than Uber, save money, more experienced drivers and luxury.

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