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Freenow by Lyft - taxi & more

Freenow by Lyft - taxi & more

Taxis in a tap

52K ratings
1426 reviews
With Ads#48 in free Travel
✈️ Travel
🗺️ Navigation
Free
With Ads

Details

  • Released
  • Updated
  • May 17, 2011
  • August 26, 2026

Features

Developer

Intelligent Apps GmbH
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📊no. 48
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About

This app provides reliable taxi services and a variety of other transportation options across 9 European countries. Easily book rides, rent cars, purchase public transport tickets, and pay securely within the app. Enjoy features like pre-booking, in-app chat with drivers, and trip sharing for a seamless travel experience.

✓Book trusted taxis
✓eScooter, eBike, eMoped rentals
✓Carsharing and private hire
✓Public transport tickets
✓Car rental
✓Secure in-app payments
✓Airport transfers
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What users say

Summarized from real user reviews of Freenow by Lyft. Based on 52K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient taxi-hailing
  • 🕰️Punctual drivers
  • 👍Reliable service

Negative things

  • 🚫Unreliable driver availability
  • 💰Overcharging and misleading pricing
  • 🔍Inaccurate location tracking
  • 🤖Poor customer service
  • 🚗Uncooperative drivers
See all reviews
+1

What's New in Freenow by Lyft

13.53.0

August 26, 2026

Keep your Freenow app updated for the smoothest rides yet. Freenow remains the London licensed PHV operator. We're always improving to make your journeys effortless and reliable. What's new: - Behind-the-scenes polish and fixes Love the updates? Share your thoughts with a review.

More

Charts

Top Free

📊 48

Travel

The app has maintained its position at 48 recently.

Last updated on August 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Almost the Best

I have been using this service monthly for a decade through all iterations of the company and now we have FreeNow/Lyft. I have never once been recognized as a good client.
pasha2009!pasha2009!

Great

A breath of fresh air, now able
To book taxis with ease. Thank you
worldcoworldco

Gorjeta padrao - Default tip

What a stupid idea. I didn’t mean to select it and then it was impossible to unselect, before even the driver had accepted the ride . Give me back my money
EricwalkEricwalk

Ohhh lala

Top driver !! Promised to take me to other villages tomorrow!! Gave the wife his card and rightly so!! Pointed out I was too drunk to give 5* review !!

But I’m not !Top man FIVE STARS
JTtasticJTtastic

Ужасное такси! Поддержка не работает!

Заказывала такси в Риме и таксист написал, что не сможет приехать
Мы долгое его ждали и в итоге пришлось сделать отмену
За это приложение повесило на меня 5 евро в пользу таксиста! Поддержка не отвечает!
Ви567Ви567

Response from developer

Przykro nam, że Twoje doświadczenia z naszą usługą nie były satysfakcjonujące. Skontaktuj się z naszym Zespołem Wsparcia w tej sprawie. Możesz to zrobić w swojej aplikacji, wybierając Konto - Pomoc - Czaty - Nowa rozmowa - Problemy z jakością usług.

See 1421 more reviews

Developer apps

Freenow для водителей
Freenow для водителей

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✈️ Travel

(48)

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User experience

🐞

Reported Bugs

2 issues

Booking cancellations without notice

Bug

Inconsistent app functionality across locations

Bug
✨

Requested Features

3 requests

Option to tip after the ride

Feature

Ability to change pickup/drop-off details

Feature

Better integration with payment methods

Feature

FAQ

What does Freenow do?

Freenow is a comprehensive travel app that connects users with reliable taxis and a variety of other transportation options across 9 European countries. You can book rides, rent eScooters, eBikes, eMopeds, use carsharing services, and even rent cars for longer periods. The app also allows you to purchase public transport tickets in select locations.

What are the key features of Freenow?

Key features include booking trusted taxis with professional drivers, accessing flexible travel options like eScooters and carsharing, purchasing public transport tickets, and renting cars. The app also offers effortless and secure payments via card, Google Pay, Apple Pay, or PayPal, as well as smooth airport transfers and the ability to prebook taxis up to 90 days in advance.

How much does Freenow cost?

The Freenow app itself is free to download and use. The cost comes from the actual transportation services you book through the app, such as taxi rides, eScooter rentals, or car rentals. Payment is handled securely within the app, and you may also find discounts and vouchers available.

What countries does Freenow operate in?

Freenow is available in 9 European countries, providing a consistent and reliable travel experience for users across the continent. This includes major cities and their airports, making it a convenient option for both local travel and airport transfers.

How can I use Freenow for business travel?

Freenow offers a solution for business travel through Freenow for Business. This feature simplifies business trips and expense reporting. Your employer may also offer a monthly Mobility Benefits Card for your travel, so you can inquire with your company about these options.