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Freenow by Lyft - taxi & more

Freenow by Lyft - taxi & more

Taxis in a tap

52K ratings
1467 reviews
With Ads#71 in free Travel
✈️ Travel
🗺️ Navigation
Free
With Ads

Details

  • Released
  • Updated
  • May 17, 2011
  • September 16, 2026

Features

Background Location Access

Developer

Intelligent Apps GmbH
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📉no. 71
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❓5 answered
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About

This app provides reliable taxi services and a variety of other transportation options across 9 European countries. Easily book rides, rent cars, purchase public transport tickets, and pay securely within the app. Enjoy features like pre-booking, in-app chat with drivers, and trip sharing for a seamless travel experience.

✓Book trusted taxis
✓eScooter, eBike, eMoped rentals
✓Carsharing and private hire
✓Public transport tickets
✓Car rental
✓Secure in-app payments
✓Airport transfers
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What users say

Summarized from real user reviews of Freenow by Lyft. Based on 52K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient taxi-hailing
  • 🕰️Punctual drivers
  • 👍Reliable service

Negative things

  • 🚫Unreliable driver availability
  • 💰Overcharging and misleading pricing
  • 🔍Inaccurate location tracking
  • 🤖Poor customer service
  • 🚗Uncooperative drivers
See all reviews
+1

What's New in Freenow by Lyft

13.56.0

September 16, 2026

Keep your Freenow app updated for the smoothest rides yet. Freenow remains the London licensed PHV operator. We're always improving to make your journeys effortless and reliable. What's new: - Behind-the-scenes polish and fixes Love the updates? Share your thoughts with a review.

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Charts

Top Free

📉 71-12

Travel

This app dropped -12 positions in Travel chart.

Last updated on September 20, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Price

They charge more than expected
VksmrnVksmrn

Scam

This app does not followed meter fares in taxis despite saying the trip is based on the taxi metered rate. We had a trip in Naples that the metered rate was 9.8 and we were charged 27.5 euros. Brutal. Do not use and avoid using this app!!!
Dddddd2626!!Dddddd2626!!

“Agree to all “ stinky button

When signing up it has checkboxes to disagree / agree to things like advertising. The button at the bottom makes it look like it’s “next” when it was phrased as “agree to all” - meaning even though items like advertising were left unticked, click “agree to all” button meant that you silently agreed to all the things you thought you hadn’t agreed to. This absolutely disrespects customers and is bordering on fraud
Show more
ApprayterApprayter

Scam wait times dont even bother

App is a complete scam. Baits you with 10min wait times them adjusts up to 45minutes. You are better to walk. Wildly deceptive
No57494No57494

Very efficient driver

A great driver thank you
LB62.LB62.
See 1462 more reviews

Developer apps

Freenow для водителей
Freenow для водителей

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✈️ Travel

(48)

With Ads
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User experience

🐞

Reported Bugs

2 issues

Booking cancellations without notice

Bug

Inconsistent app functionality across locations

Bug
✨

Requested Features

3 requests

Option to tip after the ride

Feature

Ability to change pickup/drop-off details

Feature

Better integration with payment methods

Feature

FAQ

What does Freenow do?

Freenow is a comprehensive travel app that connects users with reliable taxis and a variety of other transportation options across 9 European countries. You can book rides, rent eScooters, eBikes, eMopeds, use carsharing services, and even rent cars for longer periods. The app also allows you to purchase public transport tickets in select locations.

What are the key features of Freenow?

Key features include booking trusted taxis with professional drivers, accessing flexible travel options like eScooters and carsharing, purchasing public transport tickets, and renting cars. The app also offers effortless and secure payments via card, Google Pay, Apple Pay, or PayPal, as well as smooth airport transfers and the ability to prebook taxis up to 90 days in advance.

How much does Freenow cost?

The Freenow app itself is free to download and use. The cost comes from the actual transportation services you book through the app, such as taxi rides, eScooter rentals, or car rentals. Payment is handled securely within the app, and you may also find discounts and vouchers available.

What countries does Freenow operate in?

Freenow is available in 9 European countries, providing a consistent and reliable travel experience for users across the continent. This includes major cities and their airports, making it a convenient option for both local travel and airport transfers.

How can I use Freenow for business travel?

Freenow offers a solution for business travel through Freenow for Business. This feature simplifies business trips and expense reporting. Your employer may also offer a monthly Mobility Benefits Card for your travel, so you can inquire with your company about these options.