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itTaxi

itTaxi

by UNIONE DEI RADIOTAXI D'ITALIA U.R.I.

133 ratings
161 reviews
🔧 Utilities
✈️ Travel
Free

Details

Released
May 22, 2012
Updated
October 28, 2026

Features

Developer

UNIONE DEI RADIOTAXI D'ITALIA U.R.I.
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About

Request and pay for taxis across Italy with a large fleet available in over 87 cities. Book in advance, specify needs like pet or accessibility requirements, and choose from various vehicle types. Offers eco-friendly options and multiple secure payment methods.

✓Nationwide taxi booking
✓Multiple payment options
✓Advance booking
✓Customizable ride options
✓Business account management
✓Digital receipts
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What users say about itTaxi

Reviews of itTaxi are mostly negative: the Travel app is rated 1.9/5 from 133 App Store ratings. What users like most: quick taxi allocation and arrival times, in-app payment options available. Top complaints: app frequently crashes or fails to load, unable to find available taxis despite visible cabs. Summarized from real user reviews.

Positive things

  • 🚀Quick taxi allocation and arrival times
  • 💳In-app payment options available
  • 📍GPS tracking of incoming taxi
  • 💰Cheaper fares compared to Uber
  • 🌍Geolocation-based pickup without needing address
  • 🚕Large vehicle availability for groups
  • 📱Simple and intuitive interface

Negative things

  • 🐛App frequently crashes or fails to load
  • ❌Unable to find available taxis despite visible cabs
  • 💸Hidden or inflated fares without upfront pricing
  • 🚫Drivers refuse card payments, demand cash only
  • 📍App randomly changes pickup locations
  • ⏰Unreliable and unpunctual service
  • 🔐Data security concerns and potential phone number misuse
  • 🚗Drivers overcharge tourists with no meter transparency
  • 📵SMS verification code never arrives for foreign numbers
  • ❌Booking cancellations without reason or notice
  • 🤝Poor driver communication and responsiveness
  • 💳Payment processing glitches and double-charging
  • 🚫Doesn't support bookings for 5+ passengers
  • 🌐Limited geographic coverage outside major cities
See all reviews
+1

What's New in itTaxi

8.4.0

October 28, 2026

Added in-app tipping for drivers after a completed ride UI refactor of ride details screen UI refactor of pick up - drop off component UI refactor of payment methods list and payment flows Added the ability to add one or more PayPal accounts as payment methods Faster PayPal payments — pay for rides and tips using saved PayPal accounts Added the ability to remove saved PayPal accounts Fix back button (Android 16)

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User reviews

Most RecentHighest RatedLowest Rated

This app deserves 0 star

Cant get any taxi from them during our stay in Florence, what a load of BS.
Bblackflagjym

Good app

Good app although having put in a request the night before I wasn’t expecting to get an update only 5 minutes before the required time to say still searching for a taxi. Give yourself a few extra minutes and you still get a taxi in time.
YYetiabroad

Scam taxi service!

Called a taxi with my wife and 7 month old baby. Taxi arrived after 11 minutes and tracking it through the app. Driver then said the meter is at 17 euros before we even got in. He said as soon as you order the taxi the meter starts no matter how far away he is. Avoid
Ttjsg81

Doesn’t work

Title says it all
RRzyete

Can’t Use SMS

Downloaded the app and attempted to setup using SMS messaging instead of WhatsApp. Received an error. After a few attempts, i deleted the app and tried again. Same result. Since I refuse to use WhatsApp, I won’t be using this app.
DDDesert Drifter
See 156 more reviews

Developer apps

Taxi Sordi
Taxi Sordi

by UNIONE DEI RADIOTAXI D'ITALIA U.R.I.

✈️ Travel
Free
See developer apps

User experience

🐞

Reported Bugs

13 issues

App crashes on startup or during registration

Bug

SMS verification code delivery fails for international numbers

Bug

Pickup location changes randomly without user action

Bug

Search function times out after 5-10 minutes

Bug

Payment method defaults to wrong option

Bug

Unable to cancel rides through app interface

Bug

Estimated cost feature missing or non-functional

Bug

App doesn't display driver information or license plate

Bug

Booking confirmation not sent despite successful request

Bug

Screen elements off-screen on certain device sizes

Bug

App incompatible with certain country phone prefixes

Bug

Double-charging for completed rides

Bug

UI freezes when entering destination addresses

Bug
✨

Requested Features

10 requests

Upfront fare estimates before booking

Feature

Estimated arrival time notifications

Feature

Ability to book for 5 or more passengers

Feature

Better driver identification (license plate visibility)

Feature

Ride history and receipt documentation

Feature

Driver rating and review system

Feature

Dark mode interface option

Feature

Support for international phone numbers

Feature

Real-time driver tracking improvements

Feature

Cancellation fee transparency

Feature

FAQ

What does itTaxi do?

itTaxi is an Italian app for requesting and paying for taxis. It connects users with a large fleet of over 12,000 vehicles across more than 87 cities in Italy. The app aims to provide a reliable, intuitive, and transparent way to organize travel.

What are the key features of itTaxi?

Key features include booking taxis in advance, specifying passenger and luggage needs, requesting pet-friendly or accessible vehicles, and choosing from various car types. It also supports multiple payment methods, including credit cards, PayPal, GooglePay, ApplePay, and even Bitcoin, and offers digital receipts.

How much does itTaxi cost?

The app itself is free to download and use. The cost is for the taxi ride itself, which can be paid for either directly in the taxi or through the app using various supported electronic payment methods.

Is itTaxi available in my city?

itTaxi is available in over 87 cities across Italy, with the network continuously expanding. You can check the app or their website for the most up-to-date list of supported cities.

Can businesses use itTaxi?

Yes, itTaxi offers a dedicated Business service for companies. This allows businesses to manage employee travel, monitor expenses in real-time, create cost centers, set spending limits, issue vouchers, and simplify expense reporting with digital accounting.