Apple Pay stopped working after latest update
I have been using the Trenitalia app successfully since June 2022 and have always found it to be an excellent app.
Approximately one weeks ago, immediately following the most recent update, Apple Pay stopped working for me.
I performed extensive testing:
• Deleted and reinstalled the app
• Restarted the iPhone
• Changed my password
• Updated my profile
• Tried while logged in
• Tried as a guest user
• Tried through the mobile website
In every case, Apple Pay launches normally and authentication succeeds, but the purchase does not complete.
Initially, manual Visa card entry appeared to work as a workaround. However, on a later purchase attempt, the Visa payment also failed and the application displayed the internal error message “label_payment_failed_title.”
The issue therefore appears to affect more than just Apple Pay.
Because the problem began at the same time as the most recent update, I suspect there may be an issue with the payment system introduced in the latest release.
I am posting this review in the hope that the issue can be investigated, because until last week the app worked perfectly for me.
Approximately one weeks ago, immediately following the most recent update, Apple Pay stopped working for me.
I performed extensive testing:
• Deleted and reinstalled the app
• Restarted the iPhone
• Changed my password
• Updated my profile
• Tried while logged in
• Tried as a guest user
• Tried through the mobile website
In every case, Apple Pay launches normally and authentication succeeds, but the purchase does not complete.
Initially, manual Visa card entry appeared to work as a workaround. However, on a later purchase attempt, the Visa payment also failed and the application displayed the internal error message “label_payment_failed_title.”
The issue therefore appears to affect more than just Apple Pay.
Because the problem began at the same time as the most recent update, I suspect there may be an issue with the payment system introduced in the latest release.
I am posting this review in the hope that the issue can be investigated, because until last week the app worked perfectly for me.
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Impossible to log in to app
I set up my account on the website, and using the credentials on the app does not work. Tried resetting multiple times. Useless.
Nightmare
This is the worst nightmare that any tourist may face. They can easily destroy your vacation and plans. Try to buy their tickets only when you really don’t have a choice and be ready for super delays and cancellations
Buying a ticket
This dumb app, will not allow you to buy a ticket for you and another person with out entering their entire life story. Actually evil when you are running late to catch a train… and there machines also don’t work…
Too Many Glitches
If you change a ticket it won’t update in order to add to your mobile wallet. Hides some trips if purchased on other sites. Complete garbage.
