Dirty
The flight was dirty (seats, bathroom), flight attendants were rude. How do you fly and they donโt offer water, you have to get up and get it yourself.๐ค
I will never fly ITA again. One and done.
I will never fly ITA again. One and done.
Terrible app
Honestly when you compare this to other apps like United or even American this app really falls way short
Buggy
App was buggy, couldnโt pay for bag beforehand. Was charged $299 for a FREAKING EXTRA BAG at the gate.
This airline is Italyโs frontier and spirit. Hope our plane is better engineered than this app.
This airline is Italyโs frontier and spirit. Hope our plane is better engineered than this app.
Great airline
Such a great flight, service was amazing
Boarding Process
No priority boarding for business class passengers at IAD and FCO airports. Everyone is allowed to break the queue and crowd lines. Need better ground crew planning. Learn from KLM or Lufthansa





