ITA: mais atenção ao passageiro, please!
O App ITA muitas vezes traz informações erradas. Por exemplo, informa o check-in balcão X quando ocheck-in , ocorre no Y, o que obriga passageiros com necessidade de Assistance a ficarem desassistidos.
Frustrating
Never updated with gate number or time. Very frustrating . It doesn’t include a map .
Thank you
I was taken priority bcz I have children everything was smooth thank you ITA
Shambollic airline
I swear the urgency these people had rivaled a dead snail. I checked and EVERY flight to Palermo was delayed. 0% on time 😭😭😭😭😭 how do you not even get one on time
Exceptional staff
Lovely staff at every point of my journey so far very happy





