Rip off
Just figure you’re going to get ripped off and be fine with it
Please work with Visa to fix 3D card error
The app is excellent. My Visa card would not work on the app. The app told me to contact my bank. My bank told me it was not their problem it was an issue with Visa and European anti fraud measures. I was able to get it to work with a Mastercard. I wish there was a way to reserve the car with one card and pay the driver with another. That would solve the problem since the driver’s device uses the chip reader. Or G7 tech support can get with Visa Tech support and they can solve this known issue. Once I got the app to accept my credit card the app worked great!
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Best in Paris
G7 Taxi provides a great travel experience in Paris! I I highly recommend this company for getting around the area.
Rejects American Visa cards
UPDATE: and I just received the canned chatbot response and advice to contact their help line. Guess what? I had already done that and I got the same response as everybody else: the G7 developer blamed Visa and/or my bank. Despite the dozens (hundreds?) similar complaints from potential users. Despite the fact that all the complaints point out that the G7 app is the only one with that "3D failure" problem!
Why doesn't the G7 developer talk to Visa himself???
ORIGINAL REVIEW: The app will accept all your American Visa card information in the settings. It's only at the last minute when you desperately need your taxi that it kicks you out because of "3D failure".
Don't bother writing to their help line, their response is to blame Visa, even though the G7 app is the ONLY ONE that returns this error message in France.
Why doesn't the G7 developer talk to Visa himself???
ORIGINAL REVIEW: The app will accept all your American Visa card information in the settings. It's only at the last minute when you desperately need your taxi that it kicks you out because of "3D failure".
Don't bother writing to their help line, their response is to blame Visa, even though the G7 app is the ONLY ONE that returns this error message in France.
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Would not authorize payment
I added my credit card for payment and it was verified, but every time I went to use the app, I was unable to hail a cab due to some issue with my card. American paying with Barclays, my family had the same issue. Uber worked fine.
