Rip off
Just figure you’re going to get ripped off and be fine with it
Please work with Visa to fix 3D card error
The app is excellent. My Visa card would not work on the app. The app told me to contact my bank. My bank told me it was not their problem it was an issue with Visa and European anti fraud measures. I was able to get it to work with a Mastercard. I wish there was a way to reserve the car with one card and pay the driver with another. That would solve the problem since the driver’s device uses the chip reader. Or G7 tech support can get with Visa Tech support and they can solve this known issue. Once I got the app to accept my credit card the app worked great!
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Best in Paris
G7 Taxi provides a great travel experience in Paris! I I highly recommend this company for getting around the area.
Rejects American Visa cards
UPDATE: and I just received the canned chatbot response and advice to contact their help line. Guess what? I had already done that and I got the same response as everybody else: the G7 developer blamed Visa and/or my bank. Despite the dozens (hundreds?) similar complaints from potential users. Despite the fact that all the complaints point out that the G7 app is the only one with that "3D failure" problem!
Why doesn't the G7 developer talk to Visa himself???
ORIGINAL REVIEW: The app will accept all your American Visa card information in the settings. It's only at the last minute when you desperately need your taxi that it kicks you out because of "3D failure".
Don't bother writing to their help line, their response is to blame Visa, even though the G7 app is the ONLY ONE that returns this error message in France.
Why doesn't the G7 developer talk to Visa himself???
ORIGINAL REVIEW: The app will accept all your American Visa card information in the settings. It's only at the last minute when you desperately need your taxi that it kicks you out because of "3D failure".
Don't bother writing to their help line, their response is to blame Visa, even though the G7 app is the ONLY ONE that returns this error message in France.
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Would not authorize payment
I added my credit card for payment and it was verified, but every time I went to use the app, I was unable to hail a cab due to some issue with my card. American paying with Barclays, my family had the same issue. Uber worked fine.
Do this!
I travel & I recommend this service it worked for me in Paris
Application top!
Application très bien construite. Mieux que Uber à mon goût. Service G7 excellent. Merci.
Good service terrible traffic
The trip probably took at least 20 minutes longer than normal as traffic was terrible. Driver was very gracious . First time using service in Paris. Driver was great
Scam
Driver asked me to take another cab, and app apparently cancelled and charged me full fair.
Best Paris Taxi App
The cars came so much quicker than the ones orders with FreeNow but it does not accept all credit cards. Our American Airlines Citibank MC worked.
Chauffeur could not find my adress
He could not be nicer but kept insisting I meet him somewhere else. I told him I always am picked up rue d’Arcole as the gps gives away to get there even with construction.
De Bary Voyages
De Bary Voyages
Substantial Service
We used the service a few times while in Paris and we were blown away with their professionalism. We scheduled the night before for a pickup for our flight out the next morning early and they arrived a few minutes early! The gentleman loaded our bags with more care than we would load ourselves. He also confirmed the gate for us as we don’t live in France, and he also gave us tips on where to go once instead. Great service well worth money!
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Great ride
Our ride from Montmartre to CDG was easy and comfortable. Our driver arrived several minutes early. He spoke English and was very friendly. The ride was quick 35 minutes and extremely safe. Using the app is super easy.
G7 scam
Yesterday I had a horrible encounter in Paris at Gare de Lyon I went to the Taxi stand and was pointed towards the next Taxi, which was G7. I said I wanna go to CDG airport taxi driver told me €65 as you are on the right Bank I said no I’m not. I’m on the left Bank. I’m not some idiot tourist I’ve been to the city before I know it’s €56 to the airport. He told me I didn’t know I didn’t know what I was talking about and it would be €65 or get out of his Taxi. So to all fellow North Americans do not use this app. Do not use G7. They are scam artists and they will get you.
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Easy & Fast
First time using G7, it was quick even on the blazing heat. Driver friendly, it was terrible traffic but it was also a smooth drive.
Worse app and service ever
The taxi ordered never came the driver to assigned told me he never got the order . Asked him to cancel the ride he said I had to do it waited more than 27 minutes to talk to someone and got cut off. And they charged me 75 euros instead of the 63 i agreed.
Now I cannot get reimbursed
The WORSE TAXI COMPANY
Now I cannot get reimbursed
The WORSE TAXI COMPANY
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Best service
Trustworthy, excellent service, friendly, and cleanliness. Highly recommend
Great ride!
Booked on app. Driver on time. He also helped us to find the proper address for the Air bnb as interrupter with owner.
Registered and validated payment but could not use
As so many others have reported, the payment system would not work when I went to actually make a booking. This despite even having international travel cards (Revolut and Wise), not just my regular US CC. Registering went fine, it validated my Revolut card (even had to go to Revolut to approve this), but then when I went to make a booking, I could not get the payment to validate with that previously validated card. Like everyone else is reporting. So - this app is unfortunately a waste of time. Ended up booking a more expensive private airport transfer.
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Fast, Safe, Awesome!
Booked a 6 am ride to Charles de Gaulle. Driver arrived a few minutes early, loaded my bags for me, and I arrived happy and calm for my international flight.
I did have to use a Mastercard instead of my Visa as there was a verification error that kept popping up with the Visa.
I did have to use a Mastercard instead of my Visa as there was a verification error that kept popping up with the Visa.
