G7 TAXI User Reviews

What users say

Top reviews

Would not authorize payment

I added my credit card for payment and it was verified, but every time I went to use the app, I was unable to hail a cab due to some issue with my card. American paying with Barclays, my family had the same issue. Uber worked fine.

Do this!

I travel & I recommend this service it worked for me in Paris

Application top!

Application très bien construite. Mieux que Uber à mon goût. Service G7 excellent. Merci.

Good service terrible traffic

The trip probably took at least 20 minutes longer than normal as traffic was terrible. Driver was very gracious . First time using service in Paris. Driver was great

Scam

Driver asked me to take another cab, and app apparently cancelled and charged me full fair.

Best Paris Taxi App

The cars came so much quicker than the ones orders with FreeNow but it does not accept all credit cards. Our American Airlines Citibank MC worked.

Chauffeur could not find my adress

He could not be nicer but kept insisting I meet him somewhere else. I told him I always am picked up rue d’Arcole as the gps gives away to get there even with construction.
De Bary Voyages

Substantial Service

We used the service a few times while in Paris and we were blown away with their professionalism. We scheduled the night before for a pickup for our flight out the next morning early and they arrived a few minutes early! The gentleman loaded our bags with more care than we would load ourselves. He also confirmed the gate for us as we don’t live in France, and he also gave us tips on where to go once instead. Great service well worth money!
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Great ride

Our ride from Montmartre to CDG was easy and comfortable. Our driver arrived several minutes early. He spoke English and was very friendly. The ride was quick 35 minutes and extremely safe. Using the app is super easy.

G7 scam

Yesterday I had a horrible encounter in Paris at Gare de Lyon I went to the Taxi stand and was pointed towards the next Taxi, which was G7. I said I wanna go to CDG airport taxi driver told me €65 as you are on the right Bank I said no I’m not. I’m on the left Bank. I’m not some idiot tourist I’ve been to the city before I know it’s €56 to the airport. He told me I didn’t know I didn’t know what I was talking about and it would be €65 or get out of his Taxi. So to all fellow North Americans do not use this app. Do not use G7. They are scam artists and they will get you.
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Easy & Fast

First time using G7, it was quick even on the blazing heat. Driver friendly, it was terrible traffic but it was also a smooth drive.

Worse app and service ever

The taxi ordered never came the driver to assigned told me he never got the order . Asked him to cancel the ride he said I had to do it waited more than 27 minutes to talk to someone and got cut off. And they charged me 75 euros instead of the 63 i agreed.
Now I cannot get reimbursed
The WORSE TAXI COMPANY
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Best service

Trustworthy, excellent service, friendly, and cleanliness. Highly recommend

Great ride!

Booked on app. Driver on time. He also helped us to find the proper address for the Air bnb as interrupter with owner.

Registered and validated payment but could not use

As so many others have reported, the payment system would not work when I went to actually make a booking. This despite even having international travel cards (Revolut and Wise), not just my regular US CC. Registering went fine, it validated my Revolut card (even had to go to Revolut to approve this), but then when I went to make a booking, I could not get the payment to validate with that previously validated card. Like everyone else is reporting. So - this app is unfortunately a waste of time. Ended up booking a more expensive private airport transfer.
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Fast, Safe, Awesome!

Booked a 6 am ride to Charles de Gaulle. Driver arrived a few minutes early, loaded my bags for me, and I arrived happy and calm for my international flight.

I did have to use a Mastercard instead of my Visa as there was a verification error that kept popping up with the Visa.

3D security fails

As other reviewers have recently mentioned, I also had two different credit cards fail with a message to call my bank. When I checked with my bank, I was told that the 3 digit security code was incorrect but I had entered it correctly for each card. Ended up having to use Uber. Would have much preferred to have used a cab. Hope this glitch is fixed soon
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3D Secure verification failed

The app used to work perfectly last year. Now it consistently shows a “3D Secure verification failed” error, and it appears this problem has not been fixed for over a year.

Excellent

We used the G7 Taxis more than a dozen times on our recent trip to Paris. The drivers are professional and the car’s high end and spotlessly clean. The app was a great help and removed the stress if trying to chose a safe and good. Company and its automatically debited after your journey - so no worrying about having enough cash on you. The rates are fair. Would definitely recommend using G7 cars and the G7 app.
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Merci à Kiki Taxi

Excellent chauffeur
Une conduite impeccable avec un chauffeur qui connaît Paris et qui ne se branche pas sur Waze aussitôt la porte fermée. Itinéraire parfait et un chauffeur très courtois et sympathique dans une voiture impeccable.
Bravo!