Ridley's Family Market User Reviews

Ridley's Family Market
Ridley's Family Market
Ridley’s Food Corporation

Customer Experience

Positive experience8.2% of reviews
Neutral2.0% of reviews
Negative experience89.8% of reviews

~ Based on 49 written reviews from the US App Store.

What users say

Is Ridley's Family Market Safe?

Ridley's Family Market has mixed safety signals based on user ratings. AppsHunter Safety Score for Ridley's Family Market is 65/100.

This assessment is based on 187 user ratings, with an App Store average of 3.2/5.

Safety Analysis

51.9% of ratings point to a safe experience
8.6% of ratings suggest some concerns
39.6% of ratings point to a risky experience

~ Based on 187 App Store ratings for Ridley's Family Market.

Is Ridley's Family Market Legit?

Ridley's Family Market appears to be a legitimate app. AppsHunter Legitimacy Score for Ridley's Family Market is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Impossible

I have a username and password, but the app gets hung up every time I try to sign in. Even after I reset my username and password, it gets hung up when I tried to sign in. The app is worthless.

Useless

The app works maybe 60% of the time. in order to use the click to collect, you have to have the app, but if it's not working, it's rather pointless. I'm not shopping here for an experience. I'm shopping to save money but at this point I'm better off going to the big retailers.

App froze

App froze up when trying to open a coupon. Can’t get it to open.

Complete garbage

Completely pointless to have since phone numbers are still gathered at checkout. Have to scan every item to get the deal. I have hated the absence it’s development, but the recent updates have horrible performance and won’t even load. So on top of wasting my time like normal, more of my time is wasted, and I end up, checking out without receiving any of the discounts. I only go to Ridley’s because it is conveniently close to my house, but I will be driving the extra minute since it will save me time in the long run anyway.
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Terrible shopping experience

Spent 20 minutes trying to get coupons to work. Won’t shop at Ridleys again

Ridley’s Needs New Programers

Terrible app does not seem to know how to keep PW. Difficult to get at coupons. Very difficult to search for items.

Getting better

I find this app getting better and better, it’s definitely a slow process for the app to get better, but I do enjoy using it

I couldn’t create an account

This app wouldn’t even let me create the account I would do everything it says to do then go to press the button and it just doesn’t do anything

Update Not Working

I’ve just updated this app as requested and it’s still not allowing me to use any of the features like activating my digital coupons or updating my password or viewing my account information. Whoever runs this app needs to fix this. This app is constantly compromised.

Update Not Working

I’ve just updated this app as requested and it’s still not allowing me to use any of the features like activating my digital coupons or updating my password or viewing my account information. Whoever runs this app needs to fix this

Never Loads

would love to actually use this app, but it takes a trillion years to load into anything. seems like a waste

Not working anymore

Suddenly the app is loading and loading and loading and not working anymore.
As a customer you are forced to use this app but it’s just trash.
If it’s working you have to activate the products over and over again.
“Activated” items always not activated!!!! This app is garbage!!!
Every second time the app isn’t working at all!
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Horrible App

I’ve had my phone number for over 2 years, but can’t get signed up for the perks because the app has no clue. They have a contact button, but you have to know your Advantage ID to get help. That is stupidity. Why can’t you do it off a phone number or email? Even asked your app to issue a new one but still have to know the Advantage ID to get a new one????? How does that make sense to you?????
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Not working anymore

Suddenly the app is loading and loading and loading and not working anymore.
As a customer you are forced to use this app but it’s just trash.
If it’s working you have to activate the products over and over again.

Default location

I’m fine the phone up very difficult to change the default location. I have not been able to accomplish that. This should not be so difficult to change.

Makes you enter login manually

This app is awful. It won't accept stored password credentials from my phone, so you have to stop & enter them manually, which wouldn't be that big of a deal if it didn't routinely kick you off the app & make you login every time you walk into the store (this might relate to leaving home Wi-Fi and going to LTE or something). I don't know what the problem is, but I do know my other apps are written to interface with my iPhone stored passwords so I never have to type in my 20 digit email address & use super short insecure passwords on purpose because the app is a pain in the behind. This app has made me frown on Ridley's a lot because the only way to get their clip coupons and use their app. If you're going to force people to use your app, at least support it and make it work right.
Also, as other people have mentioned it's pretty clunky to actually use Relative to other apps I've used (it makes a Walmart app look like a Ferrari ha ha).
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What a trash app….

Sign in/Sign up not workin at all!!!
Searching for product not possible?!?
Sign in without password: NOT working!!! WHERE do I have to enter the code???
The app is NOT intuitive at all!!!
Sorry but it’s really garbage!!!
Unfortunately without this trash app you are paying horrible prices!!!

Not worth the hassle

The app never saves my password, so I have to lookup my login info after every update.

The app locks up if I click on My ad.

The digital coupons won’t scan at the register unless I screenshot them.

This app feels like it was made by a first year computer science student as a school project. Ridley’s should cut the cost of developing this app and pass the savings to customers (yea right, lol) because they are already way more expensive than Walmart in my area. And I don’t need a clunky app at Walmart to get lower prices.
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This app makes me a goon

Very hard to log in

Horrible app

I’ve been a loyal customer for years and always appreciate the great deals this store offers. However, the app is frustrating to use. The design feels clunky, and the search function has never worked properly. Instead of quickly finding the coupons I need, I have to scroll through the entire list to activate them. Will this ever be fixed?

Additionally, how do customers without cell phones, particularly elderly shoppers, access these deals? If they’re forced to pay full price while others benefit from discounts, it seems unfair and may discourage them from shopping here.
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