Ring Reviews: Is It Legit?

Customer Experience

Positive experience30.8% of reviews
Neutral11.3% of reviews
Negative experience57.9% of reviews

~ Based on 7,459 written reviews from the US App Store.

What users say about Ring

Is Ring Safe?

Ring - Always Home appears safe based on user ratings. AppsHunter Safety Score for Ring is 94/100.

This assessment is based on 1,888,917 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
2.6% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 1,885,311 App Store ratings for Ring.

Is Ring Legit?

Ring - Always Home appears to be a legitimate app. AppsHunter Legitimacy Score for Ring is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I like it BUT…

I like the Ring app, and it works well for what I need, but I wish it showed each camera’s battery level right on the home screen. We have multiple cameras in our system, and having to open each one individually just to check the battery gets tedious. A battery indicator beside each camera preview would make it much easier to see which ones need charging at a glance.
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Offline

Both doorbell cameras go offline for no reason at times

BUMMER!!!

THERE IS ZERO APP FOR THE APPLE VISION PRO, INCLUDING NO SUPPORT. WHEN ARE YOU GUYS GOING TO BUILD ONE?!!!

Forced into Neighbours

No way to disable

Neighbours is rubbish

I don’t need to see fake posts of crimes, I want to switch it off

Reliable

Have several outside products in place - very reliable, ease of maintenance and historic tracking - especially like ability to talk to delivery representatives, lets them know someone is monitoring them - very happy with system.

Disjointed UI Decisions

It seems to me that having individual settings menus for each camera makes it confusing to have a unified protection system across a house. What I think would be better is one place where settings are changed, and each setting has toggles for your cameras or devices. What I'm trying to say is every time I add a new camera, I have to bounce back and forth from device to device to try and have the settings match. Instead, for motion settings for example, a single menu where it shows each camera’s setting there, and an ability to emulate settings.

My displeasure became more apparent with the launch of the Duo and the weird lack of day one update from Ring.
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Missed motion

I had someone come on to my property and attempt to gain access to our vehicles. The camera only caught the motion after they were already at the car! I couldn’t tell where they came from. There are also sometimes packages put on my porch and no alert for that even though it’s right under the camera! What am I paying for? Please fix!
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Ring doorbell

Its very useful!

Subscription

Great door bell camera but the subscription is £80 per year.There are many new cameras that don’t have a subscription fee today.And I don’t want anything to do with neighbours or neighbours lost pets!

ALL ABOUT ADS

How buggy is your product that there is an “update” every few days? And ads are strewn throughout the app and website—some over a year old that just repeat endlessly. I pay for a yearly Ring subscription and should be allowed to go ad-free.

Question

A lot of updates saying a fresh new update but not telling you what it is and can’t see any difference in the app !
Very annoying!

Slow notification

Notifications of movement are so delayed!

Beware

They’ll steal your photos videos and link them to the Dark web sharing your info and Personal data to the world . That’s how they make their real revenue go with Arlo !!!!!

Issues with our driveway ring

Not recording, weak signal, and loads slow.

Great addition

This is a great addition to the Ring family as our front door is far away from our bedroom or basement so we don’t always hear it

What a scam - as soon as trial period done, getting spam by motion notifications

I have this doorbell and camera from few weeks, it was normal notifications during trial period, today 4 hr ago trial period is ended and suddenly I have 100s of notifications “There is motion at your doorbell” upon immediate open live view, there is nothing, no wind no movement.
Even confirming my indoor camera is detecting motion when it is literally have no movement, indoor.
I guess torturing people to either get subscription or disable all notifications.
Shame on you sh..!
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Swaying branches

There is a period of time every day where a breeze catches the palms out front of my house. The snooze button doesn’t work. I need it to stop alerting me every 10 seconds that there is motion. It’s worse in the spring and fall.

False 24/7 not recorded

I have subscribed for the 24/7 recording but mostly every time I try to watch a clip it says recording not available so nothing to see a total waste of money for a service I didn’t get I pay the highest price for the highest speed that virgin media can supply and my ring app always says “ NO VIDEO AVAILABLE “
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Large thumbnail Image

Bring back the small thumbnail on the video clips page.