Fatal
No funciona en iOS, no carga
Great Container Store App
The app works perfectly for chatting, Q&A, polling etc. Easy to access the schedule and content as well
Infinite loop
I’m an event organizer and I’m trying to test out the app for my attendees. When I download the app and open it, it sends me into some kind of infinite loop of login-logout.
Audio issue
The app is mostly fine, with one glaring issue: the inability to play audio through external audio devices (Bluetooth headphones etc). There is no option for that in the context menu on the video feed. Fix that and you’re golden.
Do NOT use for Professional-grade seminar hosting
I went to a conference where Hopin was specially contracted to handle the streaming and messaging for the group. Despite being hired and paid very well, they delivered THIS product, which failed the group in almost every way that it was specifically contacted to fulfill. As a tech person, I was responsible for running some of the streaming, and there wasn’t even a way to designate a meeting host and prevent others from jumping in with unmuted mics and shared screens. It defaulted audio and video input, even when told to use one input it would activate a different one, and I couldn’t change it without closing the window and re-opening it to the sign in page. Sometimes it would do this 2-3 times in a row. Pop-up windows also would get stuck on my screen, and I couldn’t remove them (or even drag them across the screen) without closing the browser, which was a major problem when hosting a hybrid session. There was also some major lack of security around sign in, and we couldn’t use the messaging system the way that we were supposed to.
I waited a while to post this review in case I was just emotional about it at the time, but many months later I can still objectively say it was a bad experience all around and I recommend contracting elsewhere for anyone who wants a seminar or conference platform.
I waited a while to post this review in case I was just emotional about it at the time, but many months later I can still objectively say it was a bad experience all around and I recommend contracting elsewhere for anyone who wants a seminar or conference platform.
Show more
We need a feature to filter the incoming messages
We only see the last 10 or 20 messages and it’s impossible to go directly to the unread ones.
Go back to Attendify
Worst event app I’ve ever used. Last year the same event used Attendify: GREAT APP. Apparently Hopin acquired Attendify? And then downgraded?
Events were hard to see. When times overlapped, it wasn’t very clear. Notifications only came THROUGH THE APP and did not push to my phone or Lock Screen; then stayed for a couple seconds, went away, and then you couldn’t find it again.
Just awful and really detrimental to the event.
Events were hard to see. When times overlapped, it wasn’t very clear. Notifications only came THROUGH THE APP and did not push to my phone or Lock Screen; then stayed for a couple seconds, went away, and then you couldn’t find it again.
Just awful and really detrimental to the event.
Show more
Not great for iOS use
This app does not work well with iOS. I am typically going to remote conferences while I’m doing my work on my work computer so I use an iPad to port the video out to a large screen and then interact in the chat with the iPad.
Using chat during the presentation is very difficult with this app, which is really optimised for phone use so that the layout is bad on a larger iPad screen, and there is no way that I have found to view just the slides as the presenter’s talking so I’m seeing a slightly larger version of an iPhone screen that has a lot of space used that I’m not interested in more than the slides. I wouldn’t choose to use this app for presentations, but I have to win the conference I’m attending has chosen it.
Using chat during the presentation is very difficult with this app, which is really optimised for phone use so that the layout is bad on a larger iPad screen, and there is no way that I have found to view just the slides as the presenter’s talking so I’m seeing a slightly larger version of an iPhone screen that has a lot of space used that I’m not interested in more than the slides. I wouldn’t choose to use this app for presentations, but I have to win the conference I’m attending has chosen it.
Show more
Horrible. Terrible UI.
In an age where apps are standard, this app is atrocious.
When attending to log into the Alexa Live event 2022, the app told me I would be logged out of all my sessions. What? Then when presented with the Live event link, it was non responsive.
Funny, I clicked on tech support and I’m brought to the viewing link.
Who is running the UI experience at Hopin?
When attending to log into the Alexa Live event 2022, the app told me I would be logged out of all my sessions. What? Then when presented with the Live event link, it was non responsive.
Funny, I clicked on tech support and I’m brought to the viewing link.
Who is running the UI experience at Hopin?
Show more
Response from developer
Hello there, thank you for taking some time to review our App. We appreciate your user insight. We are taking all user feedback into consideration and all our teams aim to create a better experience. Please make sure to keep your app updated so you can see new features and changes reflected. If you would like us to review your case, please send us more details at support@hopin.com
Horrible on iPad
The app does not work with iPad OS. Scaled down, strange keyboard inside small view. Not able to project toApple TV. All around useless.
Explore events just redirects to website
I would like to see the app more integrated with events.
Redirecting from app to website that you are not even authenticated is bad experience
Redirecting from app to website that you are not even authenticated is bad experience
Very convenient to use on the go!
The app is easy to use and allows me to listen in on events from anywhere - massive improvements over the last few months so I’ll definitely be using it more
So frustrating even to delete!!!
!!!!!!!!!!!!!!!
Grateful it was a free app.
That was the nicest thing I can say about it. I was on a 3 day coaching intensive. I couldn’t stay connected on the main stage when the speaker went longer than the programmed time. I was not able to find people to do dm’s with. They had to dm me. When using Zoom if you do @ and the person you can tag them or dm them on this app it worked the first day but did not after that.
This platform app does not work well on an Apple Iphone 11.
This platform app does not work well on an Apple Iphone 11.
Show more
Great for on the go
Several events I’ve attended lately have used Hopin. This app has been very convenient for tuning in— I can still chat and participate while I’m out.
Useful app for online events
Lots of cool features so you can attend and participate in events whilst you’re on the move. Really enjoyed the networking features looking forward to using this app when the world eventually get back to onsite Events.
Perfect companion app
Keeps getting better. So valuable that I can stay engaged with the events I’m interested in while I’m on the go traveling, or even when I just want to get some fresh air and walk outside.
High quality video interaction and chat
I downloaded the Hopin app for an event and was blown away by the navigation and ability to move around the event “venue” — so many ways to interact with people! Chat was so interesting to participate in and high quality video too. Definitely make sure you’re on wifi not roaming.
🚮
It literally does not work. Its just an interface that does not react.
Response from developer
Hello and thank you for taking some time to leave your review. We would like to know more about your experience, please send us more details at support@hopin.com and we will be happy to take a look.
Not for Apple
Doesn’t work properly on Apple devices. Specific issues with access to camera and mic in Breakout Rooms, which I couldn’t join as the app crashes repeatedly on phone. And mute/unmute didn’t seem to work on iPad.
