Workflow Productivity & Customer Care Focus
The application also provides incredible flexibility when you are away from your desk. The mobile phone app is a huge bonus, allowing me to handle client communication smoothly from my cell phone while on the go, all while maintaining a professional image by calling directly from my chosen company Ringover number. Administrative features like the built-in AI receptionist add even more value, giving you the freedom to record your own voice or utilize customized options for voicemails. When clients call back, the application keeps everything meticulously organized by splitting interactions into missed calls, voicemails, and active files to handle, backed up by call note options, conversation recording, and playback tools so no critical data slips through the cracks. Additionally, the comprehensive integrations page enables the application to coordinate seamlessly across multiple external systems, establishing an interconnected multi-tool framework that elevates daily workflow and ensures maximum efficiency across your entire calling schedule.
When call volumes peak and multiple agents are busy on other lines, Ringover shines with its intelligent call queue management. Clients who reach your business are immediately placed into an organized queue. This feature is immensely beneficial for maintaining high-quality communication standards when multiple team members are calling at once. What truly solidifies Ringover as a top-tier service, however, is their unmatched customer support team. I have had to call in a few times with specific technical questions about my software setup and business number configuration, and every single time, their staff has worked with me swiftly and effectively to resolve the matter. They are remarkably prompt, clear, and concise. Their email communication matches this high standard as well; whenever I send updates or follow-up questions, they reply almost immediately with precise answers that completely clear up any confusion. Exceptional software backed by a stellar support team
Response from developer
Hello, Thank you for your detailed feedback. We’re delighted to hear that Ringover helps you streamline your calling workflows, save time, and manage high call volumes efficiently. It’s also great to know that you appreciate our integrations, call management features, and the responsiveness of our support team. The Ringover Team
Horrible
Response from developer
Hello, Thank you for reaching out to us. We're truly sorry to hear that your experience didn't meet your expectations. Could you please provide your contact email or phone number at customer-reviews@ringover.com Our dedicated Customer Success team is eager to dive into this matter and address your concerns directly. Ringover Team
Breaks a lot and not reliable. Support isn’t great either
Great for a business
Response from developer
Hello, Thank you for your feedback. We’re glad to hear that Ringover has been working well for your business and that you’re able to easily make calls to the US from abroad. The Ringover Team
Great service
Really good experience with the Ringer app so far. It’s easy to use, convenient, and the service has been reliable. Everything feels straightforward and user-friendly. Definitely recommend giving it a try!
Response from developer
Hello, Thank you for your feedback. We’re delighted to hear that you’re enjoying the Ringover app and appreciate its ease of use, convenience, and reliability. The Ringover Team
