Works ok
Ripple App
Response from developer
Thank you so much for such a wonderful review! We are so pleased that you are enjoying the Ripple app and find it useful!
Bothersome pop up messages
Response from developer
Your feedback helps to make the Ripple app experience even better. Thanks for taking the time to write it out. We’ve passed it on to our product team for review. If you do have questions, please contact us at ripple_support@icanbwell.com.
Too difficult to set up
Freezes when adding prescriptions and OTC meds
Response from developer
Your feedback helps to make the Ripple app experience even better. Thanks for taking the time to write it out. We’ve passed it on to our product team for review. If you do have questions, please contact us at ripple_support@icanbwell.com.
Doesn’t motivate healthy behaviors
Response from developer
Your feedback helps to make the Ripple app experience even better. Thanks for taking the time to write it out. We’ve passed it on to our product team for review. If you do have questions, please contact us at ripple_support@icanbwell.com.
Rewards
Ripple has a long way to go
If they would strip it down and just let you access your up-to-date medication and tests, your recent messages and appointments, and your doctor’s contact info, as well as let you have a “wallet” of your insurance cards, that would be great. Dump the rest!
It should also be able to be set up with the same username and password as your MyThedaCare account. That doesn’t appear to be possible.
Response from developer
Your feedback helps to make the Ripple app experience even better. Thanks for taking the time to write it out. We’ve passed it on to our product team for review. If you do have questions, please contact us at ripple_support@icanbwell.com.
THIS APP IS THE BEGINNING OF OUR NEW FUTURE!!
Great integration on pharmacy benefits
Can’t I just use MyChart?
Response from developer
We're sorry to hear that you had trouble registering for the app. We'd love the opportunity to work with you to get any issues resolved. Please email us at ripple_support@icanbwell.com to reach out to our Consumer Experience team.
Point?
Response from developer
Thank you for your valuable feedback. One of the true values of Ripple by ThedaCare is to track all your health information in one place and we're actively working to integrate your existing records from MyThedaCare. We're excited to bring this functionality soon. We encourage you to contact us at ripple_support@icanbwell.com with any other questions or concerns.
Can't even create an account
Response from developer
Thanks for taking the time to review the Ripple App. We're sorry to hear about the issue you've experienced with creating an account. We'd love the opportunity to work with you to get any issues resolved. Please email us at ripple_support@icanbwell.com to reach out to our support team.
Not impressed!
Response from developer
Thank you for your valuable feedback. One of the true values of Ripple by ThedaCare is to track all your health information in one place and we're actively working to integrate your existing records from MyThedaCare. We're excited to bring this functionality soon. We encourage you to contact us at ripple_support@icanbwell.com with any other questions or concerns.
Not a fan
Response from developer
Thank you for your valuable feedback. One of the true values of Ripple by ThedaCare is to track all your health information in one place and we're actively working to integrate your existing records from MyThedaCare. We're excited to bring you this functionality soon.
