Ripple by ThedaCare Reviews: Is It Legit?

Customer Experience

Positive experience26.7% of reviews
Neutral6.7% of reviews
Negative experience66.7% of reviews

~ Based on 15 written reviews from the US App Store.

What users say about Ripple by ThedaCare

Is Ripple by ThedaCare Safe?

Ripple by ThedaCare appears safe based on user ratings. AppsHunter Safety Score for Ripple by ThedaCare is 86/100.

This assessment is based on 273 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.5% of ratings point to a safe experience
5.1% of ratings suggest some concerns
12.4% of ratings point to a risky experience

~ Based on 274 App Store ratings for Ripple by ThedaCare.

Is Ripple by ThedaCare Legit?

Ripple by ThedaCare appears to be a legitimate app. AppsHunter Legitimacy Score for Ripple by ThedaCare is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works ok

Works but what is with the points?? What are they for??

Ripple App

The Ripple App is a great tool to explore healthy ideas and learn fun facts to improve lifestyle choices!!! You earn cool prizes along the way which also enhance your day to day living.

Response from developer

Thank you so much for such a wonderful review! We are so pleased that you are enjoying the Ripple app and find it useful!

Bothersome pop up messages

Keep getting pop up messages to complete tasks that are impossible to complete and there is no way to stop them. I called and a technician stopped them for a short time but they are back again. It’s extremely annoying. Programs patient information is always outdated. Even when it is linked to patients full information .Thedacare has too many apps and programs and apps that are different to use and are not coordinated or linked to each other. Thedacare is a hot mess
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Response from developer

Your feedback helps to make the Ripple app experience even better. Thanks for taking the time to write it out. We’ve passed it on to our product team for review. If you do have questions, please contact us at ripple_support@icanbwell.com.

Too difficult to set up

I have several doctors. I’m not about to call each one to set up an app for what I see as offering very little convenience.

Freezes when adding prescriptions and OTC meds

Unable to finish adding my medications to my medicine cabinet, freezes when it come to adding the image. I cannot skip this either.

Response from developer

Your feedback helps to make the Ripple app experience even better. Thanks for taking the time to write it out. We’ve passed it on to our product team for review. If you do have questions, please contact us at ripple_support@icanbwell.com.

Doesn’t motivate healthy behaviors

This app allows you to synchronize steps, sleep data, etc. from any smart watch or fitness device, but then proceeds to never release any challenges to encourage an active or healthy lifestyle. All points are earned by taking quizzes (which are fine), but what people really need is go exercise. I would really love to see more challenges based on steps, sleep, active minutes, or even obtaining a healthier BMI.
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Response from developer

Your feedback helps to make the Ripple app experience even better. Thanks for taking the time to write it out. We’ve passed it on to our product team for review. If you do have questions, please contact us at ripple_support@icanbwell.com.

Rewards

It would be nice to have more things to do to work towards the rewards

Ripple has a long way to go

I found this app to be really annoying. I downloaded it, hoping it would make it easier to see messages letting me know when I could get the Covid vaccine. Every time I open my phone I have notifications. They turn out to be reminders for me to do silly little activities that are designed for people who have nothing better to do. (If I do them, I’ll get “badges.” I’m not five, nor do I imagine any other users are!) For example, why take a quiz about warning signs of sleep apnea if I have long since been using a CPAP machine to treat diagnosed sleep apnea? Why go through similar activities related to other conditions either already diagnosed or ruled out? I can’t get those notifications to go away and stay away.

If they would strip it down and just let you access your up-to-date medication and tests, your recent messages and appointments, and your doctor’s contact info, as well as let you have a “wallet” of your insurance cards, that would be great. Dump the rest!

It should also be able to be set up with the same username and password as your MyThedaCare account. That doesn’t appear to be possible.
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Response from developer

Your feedback helps to make the Ripple app experience even better. Thanks for taking the time to write it out. We’ve passed it on to our product team for review. If you do have questions, please contact us at ripple_support@icanbwell.com.

THIS APP IS THE BEGINNING OF OUR NEW FUTURE!!

I have researched this very minimal but I see the vision and I see it being like a portal of info between you and the doctors, specialist, etc. Keep up the great work. VISION!!

Great integration on pharmacy benefits

I’m able to search my prescription and find the best cost pharmacy right in the app! It also integrates the coupons. The app is great to have all your information in one spot on the go.

Can’t I just use MyChart?

First of all had to register twice, first time didn’t take. I then proceeded to fill in all my info and gave up, too much effort. Seems like a Waste of money to develop an app that makes it so difficult to use.

Response from developer

We're sorry to hear that you had trouble registering for the app. We'd love the opportunity to work with you to get any issues resolved. Please email us at ripple_support@icanbwell.com to reach out to our Consumer Experience team.

Point?

I’m not sure what the point of this is. There’s seemingly no integration to my ThedaCare record... there’s much more use in the MyChart app. I would have much preferred that you just allows Apple Heath to access my data from Epic (My Chart/My ThedaCare). Actually disappointed.

Response from developer

Thank you for your valuable feedback. One of the true values of Ripple by ThedaCare is to track all your health information in one place and we're actively working to integrate your existing records from MyThedaCare. We're excited to bring this functionality soon. We encourage you to contact us at ripple_support@icanbwell.com with any other questions or concerns.

Can't even create an account

I filled out all the information and click create account and nothing. It doesn't do anything except change the create account button from light blue to dark blue. If I touch the screen at all, it will go back to light blue.

Response from developer

Thanks for taking the time to review the Ripple App. We're sorry to hear about the issue you've experienced with creating an account. We'd love the opportunity to work with you to get any issues resolved. Please email us at ripple_support@icanbwell.com to reach out to our support team.

Not impressed!

I don’t understand why you aren’t given the option to connect your account to myThedaCare. Who wants to manually enter their health information when its already in mythedacare. What a waste of time in my opinion.

Response from developer

Thank you for your valuable feedback. One of the true values of Ripple by ThedaCare is to track all your health information in one place and we're actively working to integrate your existing records from MyThedaCare. We're excited to bring this functionality soon. We encourage you to contact us at ripple_support@icanbwell.com with any other questions or concerns.

Not a fan

I assumed that the app would automatically collect and manage my data like the mythedacare app. But, it looks like you need to enter everything instead of it being generated from your existing records. It is nice that it integrates with the Apple Health app, but you could have added that to mythedacare (I know Epic software has that option) and had a true winner. I guess I just don’t understand what this app gives me that I don’t have with Apple Health and the Mythedacre apps - which don’t require you to enter all your records and prescriptions, etc.
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Response from developer

Thank you for your valuable feedback. One of the true values of Ripple by ThedaCare is to track all your health information in one place and we're actively working to integrate your existing records from MyThedaCare. We're excited to bring you this functionality soon.