Very good
I love this app
Poor customer service
The product an app seem to be fine but my experience has been bad to say the least. My garden arrive without the power supply, nutrients, PH balance and it felt like I had to beg customer support to send me what should’ve been included. That took a few weeks of delayed back and forth emails to get figured out. The next issue I’ve had is the seeds that I ordered still haven’t arrived after a month and a half when their website said they would ship in 2-3 days. Reaching out to support which seems to be one person, has not helped figure this out or offered any resolution to this point. So if you’re interested in this brand, pray that you don’t have any issues because the only way to reach someone is through a delayed email and it may or may not be helpful.
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Quit working
I used my google account to login. It kicked me out and now I can’t log back in.
9/13/25 App won’t let me log in
Hadn’t used the app in a while. Tried to log in so I could set up the garden, before logging in, showed an error message: “getActiveCampaign: no_network”. Can’t access anything in the app. I can log in just fine to My Account on the website, but the app is unusable. Deleting and reinstalling the app didn’t work either. PLEASE FIX ASAP!
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Needs a little bit of work
Love the fact that I don’t have to guess as to what to do next. I do not like that when I open the app on several occasions and tap on a specific vegetable that is growing currently in my garden that either 1. gives a error message about connecting to the servers or 2. the suggested recipes take me to websites that have nothing to do with gardening and are not in English. I hope this gets fixed asap. One of my main reasons for getting this system was so I can the information for successful growing at my finger tips.
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