Very good
I love this app
Poor customer service
The product an app seem to be fine but my experience has been bad to say the least. My garden arrive without the power supply, nutrients, PH balance and it felt like I had to beg customer support to send me what should’ve been included. That took a few weeks of delayed back and forth emails to get figured out. The next issue I’ve had is the seeds that I ordered still haven’t arrived after a month and a half when their website said they would ship in 2-3 days. Reaching out to support which seems to be one person, has not helped figure this out or offered any resolution to this point. So if you’re interested in this brand, pray that you don’t have any issues because the only way to reach someone is through a delayed email and it may or may not be helpful.
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Quit working
I used my google account to login. It kicked me out and now I can’t log back in.
9/13/25 App won’t let me log in
Hadn’t used the app in a while. Tried to log in so I could set up the garden, before logging in, showed an error message: “getActiveCampaign: no_network”. Can’t access anything in the app. I can log in just fine to My Account on the website, but the app is unusable. Deleting and reinstalling the app didn’t work either. PLEASE FIX ASAP!
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Needs a little bit of work
Love the fact that I don’t have to guess as to what to do next. I do not like that when I open the app on several occasions and tap on a specific vegetable that is growing currently in my garden that either 1. gives a error message about connecting to the servers or 2. the suggested recipes take me to websites that have nothing to do with gardening and are not in English. I hope this gets fixed asap. One of my main reasons for getting this system was so I can the information for successful growing at my finger tips.
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The app disagrees with current Rise Gardens products and nutrients
The app is super helpful in helping someone just getting into hydroponics. Being able to remotely control lighting and water flow has been fantastic. Its tracker for the plants and sprouts is great for someone with ADHD.
However,
Its diagrams, set up, and nutrient suggestions for feedings are outdated. It constantly references previous versions of the gardens without the ability to select which model you are using and it recommends feedings from nutrient formulas that are unavailable everywhere, turning customers to hydroponic forums to find solutions. Not world ending, but a little short sighted.
However,
Its diagrams, set up, and nutrient suggestions for feedings are outdated. It constantly references previous versions of the gardens without the ability to select which model you are using and it recommends feedings from nutrient formulas that are unavailable everywhere, turning customers to hydroponic forums to find solutions. Not world ending, but a little short sighted.
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The 1/3/25 update made it unusable
I went to add plants to my garden today and it is now impossible. The app tries to load the plant selection screens until it gives an error message, then it tells you there are no plant types that meet your search (when you never typed in a search to begin with, that screen used to just load all plant types). This app has always had issues and it has always run rather slow, but now it is entirely unable to be used for its purpose. Fix this!
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Great but not easy.
I wish it was easier to clean all of the pipes and water flow areas. Love the herbs.
Greats Upgrades to the app
Rise Gardens always looks for ways to update the app and make it work for their users.
Wow!
I love my rise garden! And it gives you points which you can get up to 50% off with all you have to do is well.. leave a review! Your mainly granted to have a nice garden from radishes to strawberries! Really nice kit but the real garden is a little pricey but its worth it *I got it free from someone though*
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Rise up to the challenge!
The Rise Garden makes growing healthy plants so easy and the app makes it even easier!
Great App
Really does everything you need, very convenient store right on the app that functions great and feels trustworthy to purchase from.
A decent first app but it doesn’t feel streamlined
The app works, really well! It’s stable and I enjoy using it.
My “issue” with it is that it’s not streamlined yet. I feel like I shouldn’t have to click into my garden to buy more plants.
Or the “become a member” banner just takes you to your active subscription, which I don’t have, and that page also doesn’t have any way to add one.
When on the Home Screen the bottom bar disappears.
Also when I click into a planter it would be cool to still see which planter I’m in via a pic or something, and below have all plants in my planter together in one page but divided by nursery and fully planted, with the ability to filter.
Over all it’s not a bad app, but it feels like a v1 and not a fully mature app who really took the flow seriously
My “issue” with it is that it’s not streamlined yet. I feel like I shouldn’t have to click into my garden to buy more plants.
Or the “become a member” banner just takes you to your active subscription, which I don’t have, and that page also doesn’t have any way to add one.
When on the Home Screen the bottom bar disappears.
Also when I click into a planter it would be cool to still see which planter I’m in via a pic or something, and below have all plants in my planter together in one page but divided by nursery and fully planted, with the ability to filter.
Over all it’s not a bad app, but it feels like a v1 and not a fully mature app who really took the flow seriously
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Decent app but clumsy
This app is a great tool to help me stay on top of the garden. But simple tasks take too much effort and time. Moved a whole nursery to the garden? Expect to do a lot of clicking. Needs to be streamlined.
I love this app
I’ve never grown vegetables and this app is amazing for growing!
Thanks you Rise
Rise I had it for a year now and I feel better and more healthy, thanks ris, yeah the app has a couple issues but a quick work around is fine
Fresh
I love picking a tomato, picking lettuce and a pepper and making myself a salad out of veggies that no one has touched but me. Now that is freshness to me. Just minutes off the vine.
It’s cool
I did this for discount
It's Fun
We keep our garden in the mud room. Every time we feed the dogs we look at the garden. We try to use the veggies & herbs in our cooking.
Not truly for beginners
Garden is really cool in theory, app is confusing and unhelpful and makes garden hard to use. I got this garden because I am an extremely amateur gardener who loves plants but always winds up killing them. This garden was supposed to be for people like me.
(1) The biggest problem I have found is that the instructions in the app are SO GENERIC. Every single plant has the same instructions for "thinning out" after moving. I learned this the hard way after thinning the radish they sent me in the starter pack (if you're hoping to get a variety of common herbs in your starter pack, don't get your hopes up like I did - that's another story). Looking at what fully matured radishes look like, I'm thinking I probably should not have thinned it and that's why my radish is now dead. But as an AMATEUR, I blindly followed the advice of the app. Today I found the instructions for CHIVES say the same thing. Since I would like to have more than a single chive, I ignored it this time.
(2) Another problem is, although you can order from the shop through the app, the listings don't provide all of the information. I ordered a 12-spot tray from the app, looked through all the limited information available on the app about the tray, and there was ZERO mention or depiction of net cups coming with it. So I ordered net cups too. Turns out the tray comes with net cups, which is shown on their website, but not on the app, so now they won't let me return the net cups without paying for shipping, which costs more than the net cups did.
(3) Finally, there are no notifications! Can you believe that? I've gotten in the habit of checking the app every day, but in order for this truly to be a "set it and forget it" product, it is so vital that there be notifications for:
- Adding nutrients
- Changing/refilling nursery water
- Moving plants
- Harvesting
- Cleaning
I was completely shocked to find that the app lacks notifications. I can tentatively recommend the garden as a cute counter top garden for gardeners with experience, but please do not rely on the app for information because it is incomplete and non-specific!
(1) The biggest problem I have found is that the instructions in the app are SO GENERIC. Every single plant has the same instructions for "thinning out" after moving. I learned this the hard way after thinning the radish they sent me in the starter pack (if you're hoping to get a variety of common herbs in your starter pack, don't get your hopes up like I did - that's another story). Looking at what fully matured radishes look like, I'm thinking I probably should not have thinned it and that's why my radish is now dead. But as an AMATEUR, I blindly followed the advice of the app. Today I found the instructions for CHIVES say the same thing. Since I would like to have more than a single chive, I ignored it this time.
(2) Another problem is, although you can order from the shop through the app, the listings don't provide all of the information. I ordered a 12-spot tray from the app, looked through all the limited information available on the app about the tray, and there was ZERO mention or depiction of net cups coming with it. So I ordered net cups too. Turns out the tray comes with net cups, which is shown on their website, but not on the app, so now they won't let me return the net cups without paying for shipping, which costs more than the net cups did.
(3) Finally, there are no notifications! Can you believe that? I've gotten in the habit of checking the app every day, but in order for this truly to be a "set it and forget it" product, it is so vital that there be notifications for:
- Adding nutrients
- Changing/refilling nursery water
- Moving plants
- Harvesting
- Cleaning
I was completely shocked to find that the app lacks notifications. I can tentatively recommend the garden as a cute counter top garden for gardeners with experience, but please do not rely on the app for information because it is incomplete and non-specific!
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