App not Loading lately
This app has been great most of the time, but lately it is loading terribly and it has been very frustrating. It’s a wonderful credit union, but I am hoping this can be resolved soon.
Love/hate
I love the bank very much but as of the last update, my app does NOT work.
Bad update
Since the new update upon login the page just continues to load and I have to hard close the app and log out and try 1-2 more times before I can successfully see my banking information
App has changed
I’ve never had trouble with the mobile app before- and I have loved how simple and accessible it has been. Recently though- since the “we’re open late” sign at the top has been added- the app will not open properly for me. I have to close out about two times before I can see my account info. Please fix!?
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Buggy
App mostly works great. Upon log in on my up to date iOS device - account details churn and fail to load. you need to nav to another screen like transfers and return to accounts for this to appear.
No place to add code for 2-step authentication
This would be a good app if it had a spot to respond with the code for two factor authentication. I get the code, but then there's no input available to put the code in the app.
Please bring back the quick balance widget!
This has always been a solid app, but since the iOS 18 update the quick balance widget has disappeared and I really enjoyed it and used it daily, now I’m sad without it.
Please revert most recent UI change as it reduced the visual clarity between different accounts.
I’ve been a Rivermark member for a few years now, since about 2016 or so. In that time I’ve never had an issue with the mobile app. In fact, I’d say it’s one of my preferred mobile banking apps, of all the institutions I’ve used so far.
The app has remained simple over the years, not becoming bloated, which I very much appreciate. It doesn’t get in your way, and lets you do everything you’d want to on mobile.
The most recent change however, decreased the visual clarity between different accounts on the main screen. There needs to be another background color or something so that it is easier to see which numbers correspond to which account.
The app has remained simple over the years, not becoming bloated, which I very much appreciate. It doesn’t get in your way, and lets you do everything you’d want to on mobile.
The most recent change however, decreased the visual clarity between different accounts on the main screen. There needs to be another background color or something so that it is easier to see which numbers correspond to which account.
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Widget
Please update the app so we can have the widget that lets you see your balance in today view
Love it
I can have every transaction pop up on my phone. Fraud charges I can see right away and everything is right here.
Deposits, transfers, balances and everything. I love Rivermark.
Best Credit Union out there.
Love the app and the people.
First class.
Thank you Rivermark.
Deposits, transfers, balances and everything. I love Rivermark.
Best Credit Union out there.
Love the app and the people.
First class.
Thank you Rivermark.
Widget gone
I hope they plan on making a new widget. The current one is not supported on iOS 18. From what I understand they have know about the problem since iOS 14.
Maria
Love this bank. They are so friendly when you go in. I’ve had to get 3 new bank cards due to some hacking/fraud. But they worked it out and gave me what they took. Enjoy the Kiosk’s so much. I feel Safe and THIS is my forever Bank. Thank you for taking a chance with me!! Maria Martinez
Thank you
I absolutely love Rivermark. I’ve had my account there for a very long time. You’ve always been there for me believed in me and I will never go with another credit union thank you thank you thank you.
Good credit union terrible customer service
I been using this bank for a few years now. But this is not my principal account or my business account the bank has a lot of potential but the customer service/tellers and some of the people working there need a lot more experience.
This is one of the reasons why I don’t take any accounts or financial business for this bank I had finance a couple of vehicles with river mark I never get the titles for them ever when I asked to the customer service for the vehicle’s titles the customer service said that I would get a lean release to go to DMV to request a title and also they won’t reinvest the fee for the titles “ that I had paid out front already at this financial institution.
But the system and online banking is great!
This is one of the reasons why I don’t take any accounts or financial business for this bank I had finance a couple of vehicles with river mark I never get the titles for them ever when I asked to the customer service for the vehicle’s titles the customer service said that I would get a lean release to go to DMV to request a title and also they won’t reinvest the fee for the titles “ that I had paid out front already at this financial institution.
But the system and online banking is great!
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Add Support for Multiple FaceID logins
Good app but lacking support for multiple logins using FaceID. We have a personal login and a business login. Such a pain to use when we set strong passwords with 10+ characters.
Terrible App
This App is full of bugs and functionality that doesn’t work. Truly an App from a credit union.
Best CU in Portland
I absolutely love banking with Rivermark and have referred many of my friends and family. I don’t understand how people are still with big banks. This mobile app is great, and have enjoyed the new card control features. The video chat capabilities are amazing, making it even easier to skip trips to a branch.
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Efficient
I really appreciate the efficiency of this app, it works smoothly.
Easy access
This app is pretty easy to use& I love being able to monitor my accounts way better than I have ever before.
Best place to bank!
I love this credit union!!! I can’t say enough good things about it. I travel and online banking lets me bank no matter where I am. Love it’s ease and the friendly staff when I need to talk to a live person.
