Loses connection
App always drops connection to bed after a short while. Only way I can get it to reconnect is to delete the bed, unplug the bed, and then rescan for the bed. Ridiculous. Not sure if the problem is the app or the bed itself. Inexcusable in either case.
Awful
The app doesn’t keep any of my saved settings. 45 min vibrate lasts 10 minutes. It is useless. Sad excuse for a company too. Customer service couldn’t help.
Terrible
This app is zero help. Our remote was dropped on the floor one too many times by our toddler and stopped working. I downloaded the app and it worked the very first time I used it and then never worked again. I’ve tried deleting the app and downloading it again, erasing the info and reentering it, everything you could think to do and nothing. Very disappointed that we can’t use our bed for the exact reason we even bought the bed to begin with.
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Works but can be forgetful
It works most of the time. Sometimes it forgets my beds and I have to set them up again. Plus now the bed no longer goes all the way down When I press the “Flat” button in the App. I have to keep pressing it or just press on the down arrow.
Latest Update
Please update this app, my bed continues to fail to connect. Rize sent me a new controller, so it’s an app issue. Connection worked fine before update.
