DO NOT SUBSCRIBE
Not to do with the app functionality, but I ordered a trip a full day in advance. I waited 4 hours past the time they were supposed to fetch me. Eventually, I had to just drive home myself (drunk). When I tried to cancel afterwards, they wanted to charge me an absurd cancellation fee - even though it’s their fault that I had to cancel. Now, they are still fraudulently stealing money every month. A bunch of scammers.
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TTruth-speaker0905
Fraud!
Sell you lies and steal your money!
PPlmnjiyfczaqtgjufv
If they show up, it’s nice.
Great idea. Poor execution.
App doesn’t provide clear updates or arrival times. Customer service says driver will be there in 20-30 minutes, but they arrive 2 hours later.
2/3 times I’ve ended up just ordering an Uber and leaving my car because I had no idea when (or if) my road trip would arrive.
If they can manage to improve communication and provide reliable time estimates, would be a huge improvement.
App doesn’t provide clear updates or arrival times. Customer service says driver will be there in 20-30 minutes, but they arrive 2 hours later.
2/3 times I’ve ended up just ordering an Uber and leaving my car because I had no idea when (or if) my road trip would arrive.
If they can manage to improve communication and provide reliable time estimates, would be a huge improvement.
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RRm9339
Exceptional
Great app! Great service!
GMGavin Morgan
