Roadie Tuner User Reviews

Customer Experience

Positive experience48.4% of reviews
Neutral4.8% of reviews
Negative experience46.8% of reviews

~ Based on 124 written reviews from the US App Store.

What users say

Is Roadie Tuner Safe?

Roadie Tuner - Guitar Tuner appears safe based on user ratings. AppsHunter Safety Score for Roadie Tuner is 88/100.

This assessment is based on 201 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.6% of ratings point to a safe experience
3.0% of ratings suggest some concerns
10.4% of ratings point to a risky experience

~ Based on 201 App Store ratings for Roadie Tuner.

Is Roadie Tuner Legit?

Roadie Tuner - Guitar Tuner appears to be a legitimate app. AppsHunter Legitimacy Score for Roadie Tuner is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What happened to the Roadie 1 support?

Just went to use it after a long time and discovered that my Roadie isn’t a listed device anymore. Am I right?

App language is Japanese, synch not working!!

Where do I get my app to display English or German?? No trace of it in the help section. I misspelled the name of a guitar, deleted and replaced it in the app but the tool continues to show me the deleted misspelled guitar name. Very annoying. A part from that the thing works well. But usability is IMPORTANT TOO.
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Roadie 1 not supported!

They bricked my Roadie 1 tuner. It should be illegal to brick app dependent hardware. This comes treats their first customers like garbage, just throwing us away. I have no trust in them not doing the same to their current products, why buy their tuners when they can just brick them any time they want?
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Won’t connect

The roadie 4 won’t connect to the app. The app starts to sync but then closes. I’ve downloaded both the app and the tuner updates but it still doesn’t work, I’m very disappointed. The Roadie 3 works fine.

Problème accibilité avec voice over.

Avec voice over le bouton ( tune ) ne fonctionne plus merci au développeur de réparé au plus vite jaime tellement cette aplication pour acordé ma guitar

Roadie 1

I just tried to use my Roadie that I paid a lot of money for. It tells me that the support is no longer available. If I knew this would expire I would never have bought the thing in the first place. I guess its just to bad for the customer.

Portrait mode support ONLY on Ipad 😡

Many people have keyboards attached to their iPads restricting them to landscape mode operation, others simply prefer that mode. There is no reason to not support landscape mode other than laziness.

Bad app for a great device

I can’t believe the app is so bad. Worst part: when syncing with the Roadie Bass it duplicates the instruments in the device and it doesn’t send any profile created from the app. Thank goodness you don’t need the app to use the device or I would have returned it.

Response from developer

Sorry to hear about your experience! It sounds like the sync between Roadie Bass and the app needs a reset, which is a simple fix. Just perform a factory reset of Roadie Bass through the app, and that should resolve the issue. If you need any help, reach out to support@roadiemusic.com, and we’ll get it sorted ASAP. Thanks for your patience!

Myeloma baby

Roadie 3. Awesomely Beautiful device a must have for anyone looking to improve their ears

Where is the back button?

Titis says it all. Lolol.

No longer works on M1 Macs

Every time you open the roadie app on an M1 Macbook it immediately crashes and produces a crash report. This makes it useless.

Company has given up on us

This company hasn’t updated the app in 2 years! And the tuner and app have considerable problems. For $130 you’d expect more.

It breaks strings all the time because it forks them too hard. The app and tuner don’t sync information properly. The app basically has to be closed to get back to its home screen because there is no back button visible.

Don’t buy this.
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Response from developer

Thank you for your honest review. We definitely haven’t forgotten about you. Indeed, we recently launched a firmware update that brings an improved screen design, and we’re actively refining the tuning algorithm for a major update soon. You’re right—our app was overdue for an enhancement, and I’m on it to address the back button and sync issues. To help us tackle these problems effectively, could you please contact us at support@roadiemusic.com with your phone model and further details? We’re eager to get this sorted.

Roadie 3 can’t even tune an acoustic guitar

£129 for something that can’t even tune a Taylor acoustic guitar. What an appalling waste of money

Language change! Language change in the app.

Where I can change the language in the App? It‘s not intuitive, also to store a picture for every guitar. Tuner function works quite well!

Worst tuner on the market!!!!

Besides the winding function, it’s completely unreliable. I’ve only ever gotten error codes and it stops on my high w string. Mine will never recognize my high standard e string in any gage or tuning. Never! Also, it is off on all other settings in both rapid and slow settings.

Response from developer

Sorry that you feel this way about your Roadie Tuner. If you'd like to give it another chance, please reach out to us on support@bandindustries.com and someone from our team will make sure your Roadie is tuning as expected.

No back button

When you’re in the device settings menu in the app, there is no way to get back to the main menu. You have to close out the app to get back.

Promised features never delivered

Promised features were never delivered, and the app and hardware firmware hasn’t been updated in over a year. It seems like the company has abandoned this project after getting money through Kickstarter, leaving us holding the bag. Shame.

Response from developer

We didn't abandon the project at all, and I am really sorry we made you feel this way. We will be releasing amazing new features very soon. It's true we did slow down a bit the amount of releases and updates, but we have plenty of exciting new releases lined up for Roadie 3 and the app. We will start pushing them in a few months. Any particular promised feature you were disappointed that it was not delivered? If you feel better communicating in private reach out to us on support@bandindustries.com

Roadie Tuner is great, app sucks

I wish the app worked as well as the tuner. 95% of the time the app freezes after about 15 seconds and I have to close it and try again. It’s pretty useless.

App freezes

The Tuner is great but unfortunately you need the app to easily create custom tunings. But the app keeps freezing and it just crashes. This really takes away from some of the nice features the physical tuner can do. Don’t buy the tuner if you want to make custom tunings until this gets fixed on the app. I gave it a 2 stars only because the physical tuner it’s self (Roadie 3) is actually a nice product.
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Response from developer

Hello! This issue is showing up on a few cases and we have already identified and resolved it. Please reached out to support@bandindustries.com so we can walk you through the solution.

Great tool

It kept crashing and stalling while synchronization. Fixed it by deleting the data stored in the app. Runs smoothly again.