No refund for an app I tried for 2-3 days
I meant to sign up for a free trial, but accidentally subscribed for a month instead. I was looking for an alternative to Google Maps, tried the app for a couple days and found Google Maps to work better for me. I would’ve been happy to pay for the month of Roadtrippers if I liked it, but I was done with it. When I went to cancel what I thought was my free trial within the 7 days and realizing I’d unintentionally subscribed for a month and without a free trial- I contacted customer support right away. They have refused to offer a refund. I think it’s ridiculous and feel like I’ve been scammed because I hit the wrong button. Had I clicked on the year subscription instead of the month they say it wouldn’t have been an issue, but then again I wouldn’t have been charged cancelling within 7 days, so of course not- that’s why I needed actual customer support to reverse the charge. It was not clear to me that the month subscription doesn’t include a free trial. I think this is confusing and takes advantage of those who aren’t as tech savvy.
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Can’t do anything without subscribing
Would be nice if you didn’t have to pay $20 a month to just be able to use it.
Basic should be free
I had this app years ago and it was great to have but I’m not paying a subscription for it
Deleting now
This use to be the only way I would plan a road trip now its telling me I can’t even plan without a paid subscription.
Lousy trial
Can't do what instructions say.
