Great route app, even better support
⭐⭐⭐⭐⭐
We've been using RoadWarrior for years to run our delivery routes, hundreds of routes, and it's honestly become the backbone of our daily work. When it works, it just works: the stop order is exactly the way we build it, the sync between phones is smooth, and planning a day of deliveries takes minutes instead of hours.
We did hit a rough patch recently when a copy feature stopped keeping our stop order, but the support team, especially Margaret, stayed on it with us through the whole update rollout, answered every question quickly, and the fix landed. We're back to the app we love, working even better than before.
If you run routes for a living, this is the one. And if you ever need help, their support actually cares.
We've been using RoadWarrior for years to run our delivery routes, hundreds of routes, and it's honestly become the backbone of our daily work. When it works, it just works: the stop order is exactly the way we build it, the sync between phones is smooth, and planning a day of deliveries takes minutes instead of hours.
We did hit a rough patch recently when a copy feature stopped keeping our stop order, but the support team, especially Margaret, stayed on it with us through the whole update rollout, answered every question quickly, and the fix landed. We're back to the app we love, working even better than before.
If you run routes for a living, this is the one. And if you ever need help, their support actually cares.
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Wow! Update
Been using Road Warrior for years. Just downloaded the new update and WOW!!!
The new graphics and interface are fantastic!
The new graphics and interface are fantastic!
Disappointing Recent Update – Map Issues, Missing Routes, and App Performance
Dear Support Team,
I am writing to express my disappointment with your latest app update. I have been an annual subscriber for two years, and I have always appreciated your app because of its excellent route organization and how useful it is for my daily work.
Unfortunately, this latest update has significantly worsened my experience instead of improving it.
Here are the main problems I have been experiencing:
* Poor map visibility: The map has become far too bright and difficult to read, even in dark mode. Streets are much harder to see, especially those in the distance. The previous map was much clearer, better designed, and easier to navigate.
* Incorrect house numbers: The house numbers and their locations no longer appear to be accurate, making it more difficult to find the correct addresses during deliveries.
* Frequent freezing and performance issues: The app now freezes and becomes unresponsive much more often. Before this update, I rarely experienced these problems.
* Missing saved routes: This is one of my biggest concerns. I previously had more than 138 saved routes, but now only around 30 remain. Many of my previous routes have disappeared after the update.
* Loss of valuable work history: I relied on those saved routes to track my deliveries throughout the year and keep a record of my work. Losing this information has been extremely frustrating, and I am very disappointed that an update has resulted in the loss of data that was important to my business.
I depend on this app for my daily work, so these issues are not just minor inconveniences. They directly affect my productivity, slow down my deliveries, and make my job more difficult.
I have just started another year of my annual subscription and have already paid for it. I am continuing to use the app because I have always valued its route-planning features and organization. However, I recently left a negative review because my experience with this update has been so disappointing.
I genuinely liked your app before this update. The previous version worked very well for my needs, and I recommended it because of how reliable and practical it was. Unfortunately, the latest changes have made the app more confusing, less reliable, and less efficient.
I sincerely hope you will reconsider this update, restore the previous map experience, improve the app’s performance, and, most importantly, investigate whether my missing routes can be recovered. I would also appreciate a way to restore the previous map style or choose between the old and new versions.
As a loyal customer who has paid for two consecutive years of annual subscriptions, I want to continue using your app and having a good experience with it. However, this update has taken a product I really liked and made it significantly worse for my daily work.
Please take this feedback seriously and let me know whether you can help recover my missing routes and address these issues.
Thank you for your time. I hope to see these problems resolved soon.
Best regards,
A loyal annual subscriber
I am writing to express my disappointment with your latest app update. I have been an annual subscriber for two years, and I have always appreciated your app because of its excellent route organization and how useful it is for my daily work.
Unfortunately, this latest update has significantly worsened my experience instead of improving it.
Here are the main problems I have been experiencing:
* Poor map visibility: The map has become far too bright and difficult to read, even in dark mode. Streets are much harder to see, especially those in the distance. The previous map was much clearer, better designed, and easier to navigate.
* Incorrect house numbers: The house numbers and their locations no longer appear to be accurate, making it more difficult to find the correct addresses during deliveries.
* Frequent freezing and performance issues: The app now freezes and becomes unresponsive much more often. Before this update, I rarely experienced these problems.
* Missing saved routes: This is one of my biggest concerns. I previously had more than 138 saved routes, but now only around 30 remain. Many of my previous routes have disappeared after the update.
* Loss of valuable work history: I relied on those saved routes to track my deliveries throughout the year and keep a record of my work. Losing this information has been extremely frustrating, and I am very disappointed that an update has resulted in the loss of data that was important to my business.
I depend on this app for my daily work, so these issues are not just minor inconveniences. They directly affect my productivity, slow down my deliveries, and make my job more difficult.
I have just started another year of my annual subscription and have already paid for it. I am continuing to use the app because I have always valued its route-planning features and organization. However, I recently left a negative review because my experience with this update has been so disappointing.
I genuinely liked your app before this update. The previous version worked very well for my needs, and I recommended it because of how reliable and practical it was. Unfortunately, the latest changes have made the app more confusing, less reliable, and less efficient.
I sincerely hope you will reconsider this update, restore the previous map experience, improve the app’s performance, and, most importantly, investigate whether my missing routes can be recovered. I would also appreciate a way to restore the previous map style or choose between the old and new versions.
As a loyal customer who has paid for two consecutive years of annual subscriptions, I want to continue using your app and having a good experience with it. However, this update has taken a product I really liked and made it significantly worse for my daily work.
Please take this feedback seriously and let me know whether you can help recover my missing routes and address these issues.
Thank you for your time. I hope to see these problems resolved soon.
Best regards,
A loyal annual subscriber
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Exceptional Ally
This app is the perfect companion for a job with route runs; whether it’s as a truck driver, delivery driver or service technician!
Update = uninstall
After the most recent update the app shuts off if it isn’t interacted with every few minutes. My deliveries are often 10 to 15 minutes apart. It is also now taking about 3 minutes for the app to start up again. That is a really long time to sit and wait in some stranger’s driveway.
There is an “always on” toggle but it does nothing.
I am unsure why the app takes so long to open up now. I assume it is loading maps from all over the world for my local deliveries. That reminds me… since the update I have to include the city I am in when adding addresses or it will literally give me options from all over the country. Not a big deal but it looked in my local area before. Now it is just one more thing that got worse. I have stopped the subscription and deleted the app. To many other options to put up with such bad decision making by people i assume are trying to justify their jobs by pushing out updates for something that was working fine. Poor management bad app.
There is an “always on” toggle but it does nothing.
I am unsure why the app takes so long to open up now. I assume it is loading maps from all over the world for my local deliveries. That reminds me… since the update I have to include the city I am in when adding addresses or it will literally give me options from all over the country. Not a big deal but it looked in my local area before. Now it is just one more thing that got worse. I have stopped the subscription and deleted the app. To many other options to put up with such bad decision making by people i assume are trying to justify their jobs by pushing out updates for something that was working fine. Poor management bad app.
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Portrait vs Landscape
The newest update needs to address the issue that you no longer can have Landscape mode on your tablet. Please have an update that addresses this issue.
2 weeks later and still no update
You would think that since no one asked for this update and people depend on this app for work you guys would revert back to the original app and not put out an update without back testing the reliability it is now 2 weeks and bug fixes or updates and we’re still getting charged the same for an app that’s barely working remember no one asked for this next time I think before you guys roll out an update you should roll it out to users who OPT in for experimental updates and once you have all the bugs fixed than roll it out and let people know atleast 2 weeks in advance not just catch everyone by surprise I do t like the blue either it depresses and throws me off it should be a little more transparent to see the direction of the road easier , I think you should be able to adjust the color of the trail I think map should be wider view it’s no need for it to be so compact I think you should see the names of the road easier without having to zoom in all the way in the street. I think when you are moving stops on list mode you shouldn’t have to calculate it for it to register sometimes we just want a general idea of where to go without having to follow the list stop by stop because if there’s a stop on the corner the map would force us to do a whole extra run around instead of just letting me walk to 2 houses down for example
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Disappointed long term customer
Needs to reverse update. Oversimplified and trying to be more aesthetically pleasing. Also everything in dark
Letztes Update der Horror!!!!
Seit dem letzten großen Update ist die App einfach nur noch der Horror! Die Ladezeit, bis man auf der Karte ist, beträgt bei mir (iPhone 15pro Max) um die 1-3 Minuten !!!!!!
Die verschiedenen Adressen eingeben geht auch nur mit Verzögerung und nicht schnell eintippen….ich hoffe das kommt ganz schnell ein Update für die Performance, ansonsten werde ich auf eine andere App umsteigen.
Die verschiedenen Adressen eingeben geht auch nur mit Verzögerung und nicht schnell eintippen….ich hoffe das kommt ganz schnell ein Update für die Performance, ansonsten werde ich auf eine andere App umsteigen.
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Response from developer
Hallo, vielen Dank, dass Sie sich hier an uns wenden. Bitte schreiben Sie uns doch eine E-Mail an support@roadwarrior.app, damit wir die Probleme besprechen können; wir möchten der Sache gerne auf den Grund gehen, da wir derzeit an Leistungsverbesserungen für die App arbeiten. Bitte fragen Sie bei Ihrer Kontaktaufnahme nach Margaret – vielen Dank! ~Margaret
They ruined this app
This used to be the most legit routing app until the recent updates. Color and logo design is awful. The routing doesn’t save or goes completely blank after plugging in multiple addresses. Awful update. Completely ruined the app.
Nice
The best of the best
Horizontal view
Reinstating the horizontal view will be a good move.
Trash
Ever since you guys updated the app I lost my routes. They’re not popping up no more. I wish you guys would go back to the old version. I’ve been using this app since 2022. It is now 2026 and I wanna throw it away.
Terrible Update
Added a bunch of new things for no reason, made the app worse tbh
Navigate to Address Option
Brother, can we please be blessed back the ability to navigate between the coordinate or address in settings?!🙏🙏
✌️🥀🥀
✌️🥀🥀
New update
Used yesterday with no problem - today the new app is freezing upon opening
Used to be good
This app was great until yesterday’s update. Now it doesn’t load past the opening new logo screen. Now it’s become useless
New update freezing
Have been using RoadWarrior for years! Best in the App Store dispite small text.
Just downloaded new update and now it loads the new logo the freezes.
Can’t get in. Use it every day for work. Help
Just downloaded new update and now it loads the new logo the freezes.
Can’t get in. Use it every day for work. Help
Bad
It’s bad for iPad very bad update can’t use like landscape
New update garbage
After 8 years of using this app I’ll be canceling my subscription. You have destroyed a once useful app to something cumbersome and terrible to use. A shame. Bring back the old design and listen to the customer complaints.
