Roame - Award Travel appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Roame is 78 out of 100 points across 7 verification signals from App Store and developer data.

Roame User Reviews

Name: Roame - Award Travel
Rating: 4.8 (3300 reviews)

Roame - Award Travel

ROAME HOLDINGS, INC

💰 Finance

✈️ Travel

Customer Experience

Positive experience32.7% of reviews

Neutral5.8% of reviews

Negative experience61.5% of reviews

~ Based on 104 written reviews from the US App Store.

What users say

Summarized from real user reviews of Roame. Based on 3.3K reviews and a 4.8/5 average, it highlights the 5 positives and 10 negatives reviewers mention most about this Travel app.

Positive things

🚀Great app
👍Easy to use and understand
🚀True to its purpose
🚀Booked great deals
👍Good functionality in free version

Negative things

🐛Not able to create account
🐛False results
💰Not free
🐛Notification not working
🐛Buggy software
🐛Can't fix obvious bugs
🐛Limited functionality
🐛App not working
🐛Crashes constantly
🐛Misses a lot of deals

Is Roame Safe?

Roame - Award Travel appears safe based on user ratings. AppsHunter Safety Score for Roame is 96/100.

This assessment is based on 3,300 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience

1.2% of ratings suggest some concerns

2.4% of ratings point to a risky experience

~ Based on 3,300 App Store ratings for Roame.

Is Roame Legit?

Roame - Award Travel appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Roame is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Inaccurate and useless

For anything beyond the simplest searches, the results are consistently inaccurate and largely useless. I’ve tried it many, many times, and it’s been the same experience every time.

NorwayNick74

9 days ago

Total bs

Not one flight I found is available, total scam. Avoid at all cost.

Jayden K 72538

16 days ago

APP for IPAD is a joke

Looking at your app on an iPad is a joke. You do know that you can get apps to modify the screen to show more information and to fill the space? If not, I would suggest you reach out to an app developer.

Happycamper305

a month ago

thanks for the quick response

The timezone issue has been fixed in the latest iOS update. The app works well now, and the support team responded quickly. Great app for finding award flights!

shinh3dd

a month ago

Response from developer

Thanks for the detailed feedback! 🙏 The date mismatch you're seeing from Japan is an APAC timezone issue we've identified and resolved — the fix is rolling out in an upcoming release. We're also looking into the alert date saving. If anything still seems off after updating, please reach out at support@roame.travel. We really appreciate you helping us improve!

Used to be good

This used to be good but points.me and aero are way better now.

Also their facebook group is only full of how to get flights to japan, nothing more is discussed so it’s a waste joining. Save your money for the better platforms.

fullmoon84094

a month ago

Inconsistent results

It seems I’m not the only one having issues on search results. This can be an amazing tool but right now it’s frustrating to use and I’m having to use other reward travel search engines. The issue is when searching, you might not get any results but then you’ll try again later and a bunch will come through. Also I’ve noticed as you apply filters, naturally the search results narrows. However, when you try resume back to the original search, nothing shows up! Very annoying to use.

Cricketball123

a month ago

Not a bargain

I am not finding any good deals here. A business class on Emirates for 105,000 miles plus $12,000 doesn’t seem like a bargain. Very frustrated and regret my subscription.

huskerkm

a month ago

not as advertised

Paid $82 for an app that will let me customize a search and then sends me 100+ emails a day claiming to be from said saved search even though I’ve excluded all but 50 airports worldwide. Sent not one but two support requests through the website as well as one through their chat feature which isn’t actually a chat, just another way to send a support request and have gotten crickets in return. At this rate, I’ll probably have to do a chargeback on my card as this is decidedly NOT what I paid for nor what was advertised.

There are better and more responsive points search platforms out there.

alexandragt

2 months ago

Response from developer

Hi there, we're really sorry — both for the flood of emails and for the silence from our support team. That's not the experience we want you to have. You can turn email off per alert today on the web app under Alerts (toggle off "Send Email"). We'd genuinely like to make this right, including your billing concern — please email support@roame.travel and we'll prioritize it.

Truly Excellent

This is the gold standard for checking for reward flights IMO. I have seats.aero, too, and still prefer Roame.travel. Neither is perfect, but this one is the best for me. I’ve been using it for a couple years now and booked many flights using the info from here. It has saved me a ton of points/miles.

IrishGreen15

2 months ago

No points outside USA

This appears to be an American based App. It doesn’t show points for destinations outside of America

Mjb3824

2 months ago

Response from developer

Hi there, thanks for the feedback. Roame searches to and from destinations all over the world, so it sounds like something isn't showing the way it should for you. We'd love to look into it — please reach out at support@roame.travel with the routes and dates you were searching and we'll dig in.

Idea is great, execution is inconsistent

To start, I’ve tried reaching out to their team directly but am leaving this in part because the lack of support is disappointing. The tool can be absolutely amazing showcasing flight deals you may not find on your own. The problem is the search function is very inconsistent and often times will display “no results” when there are live deals. I’ve tried asking for help and to no avail, here I am. I would happily change to a 5 if the consistency in search existed and became reliable.

jfox1313

3 months ago

Response from developer

Thank you for the thoughtful and fair feedback — and we're sorry our team didn't get back to you. You're right that search reliability is everything here, and we're actively improving coverage and reducing those false "no results" cases. We'd love to look into the specific routes you saw. Please reach out at support@roame.travel with specifics and we'll get back to you!

Too expensive

Was overcharged for a renewal and to be honest for the money there are better options.

Bay Area Travel Conniseur

3 months ago

Web is way better

The app version is very restricted , can only search for a few weeks out. and the UI and functionality is poor. Go for the web version instead of the app!

domlee2010

3 months ago

Response from developer

Hi there, thanks for the feedback! We'd love to understand what felt restricted or clunky for you, since the app and web are designed to offer the same core search experience. If you ran into a specific limitation or rough edge, please reach out at support@roame.travel with the details — we'll take a look and help make it right.

Tricked

App abuses Freemium, essentially you don’t get anything from the app unless you pay up front. It’s “Lite” or free features are essentially useless.

Yakattack317

4 months ago

Finally an App that shows me miles Deals!

Love this app it has saved me hours and hundreds of dollars because of the ease of navigating deals.

777dan777

4 months ago

Easy to use

First time using . Easy to use. Saves a lot of points!

BeefboatUSA

4 months ago

Not working as advertised

The app claims to show Cathay Pacific reward tickets but it does not show any

YuchenPaul

4 months ago

Thanks Roame

Big thanks to Tim and Roame. I was able to book my biz and first class tickets with the alerts.

Nunu2803

4 months ago

Only for Americans

It’s so America focused. It asks where you live and where your home airport is, but will only show recommendations departing from North America. Another case of Americans thinking the rest of the world doesn’t exist, fine, but I wish I never paid for it. Complete waste of money.

dhsisbfusiabdudbsowbgdbsjsbd

4 months ago

Response from developer

Hi there, we're sorry for the frustration. Roame actually searches award space departing from regions all over the world, not just North America, so it sounds like something isn't working the way it should for you. We'd really like to make this right — please reach out at support@roame.travel with where you're searching from and the routes you tried, and we'll look into it directly.