Roame User Reviews

Customer Experience

Positive experience31.3% of reviews
Neutral5.2% of reviews
Negative experience63.5% of reviews

~ Based on 115 written reviews from the US App Store.

What users say

Is Roame Safe?

Roame - Award Travel appears safe based on user ratings. AppsHunter Safety Score for Roame is 96/100.

This assessment is based on 3,559 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 3,559 App Store ratings for Roame.

Is Roame Legit?

Roame - Award Travel appears to be a legitimate app. AppsHunter Legitimacy Score for Roame is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app

I clicked on 3 days trial, and i tried it, didnโ€™t like it much. And went to cancel, I see I got charge $189 and no way to get refunded. What a scam!!!!

This site is horrible

The site is very user unfriendly! It locks on one-way flights and where you want to search and there is no way to change the search. WASTE OF MONEY!!

Beware when signing up premium.

I hit the button to get premium when I wanted to see more flights. $14.99/mo seemed like a reasonable price to try it for 30 days. They automatically charged me for a full year-

Doesn't work for Air Canada

Waste of money, was not able to find any live flights or alerts for Air Canada

Great App!

Love this app

Worse availability than browser

App restricts search for non-pro more than browser. Garbage.

Latest update a complete fail

Idea awesome, execution isnโ€™t great overallโ€ฆ and the latest update means you canโ€™t even change the airports ๐Ÿฅด

total waste of money

I can't believe I shelled out money for this service. there is not been one flight that you have sent me that has been accurate. For example, today you sent me a flight it says it was 250k points on Virgin Atlantic. I was on Virgin Atlantic within one minute and there was no such points flight available. A complete waste of time and money. Please cancel immediately.
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Bad

Purchased an eSIM but was never shown on my profile. Contacted customer service and got no response. Save your money, time and peace of mind and get your eSIMs elsewhere, there are plenty of reputable and reliable options

Not working for me

Paid for Elite highest tier but showing as lower tier (pro/friends)

Not helpful

Iโ€™ve had for a month now and it has not been helpful

Inaccurate and useless

For anything beyond the simplest searches, the results are consistently inaccurate and largely useless. Iโ€™ve tried it many, many times, and itโ€™s been the same experience every time.

Total bs

Not one flight I found is available, total scam. Avoid at all cost.

APP for IPAD is a joke

Looking at your app on an iPad is a joke. You do know that you can get apps to modify the screen to show more information and to fill the space? If not, I would suggest you reach out to an app developer.

thanks for the quick response

The timezone issue has been fixed in the latest iOS update. The app works well now, and the support team responded quickly. Great app for finding award flights!

Response from developer

Thanks for the detailed feedback! ๐Ÿ™ The date mismatch you're seeing from Japan is an APAC timezone issue we've identified and resolved โ€” the fix is rolling out in an upcoming release. We're also looking into the alert date saving. If anything still seems off after updating, please reach out at support@roame.travel. We really appreciate you helping us improve!

Used to be good

This used to be good but points.me and aero are way better now.

Also their facebook group is only full of how to get flights to japan, nothing more is discussed so itโ€™s a waste joining. Save your money for the better platforms.

Inconsistent results

It seems Iโ€™m not the only one having issues on search results. This can be an amazing tool but right now itโ€™s frustrating to use and Iโ€™m having to use other reward travel search engines. The issue is when searching, you might not get any results but then youโ€™ll try again later and a bunch will come through. Also Iโ€™ve noticed as you apply filters, naturally the search results narrows. However, when you try resume back to the original search, nothing shows up! Very annoying to use.
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Not a bargain

I am not finding any good deals here. A business class on Emirates for 105,000 miles plus $12,000 doesnโ€™t seem like a bargain. Very frustrated and regret my subscription.

not as advertised

Paid $82 for an app that will let me customize a search and then sends me 100+ emails a day claiming to be from said saved search even though Iโ€™ve excluded all but 50 airports worldwide. Sent not one but two support requests through the website as well as one through their chat feature which isnโ€™t actually a chat, just another way to send a support request and have gotten crickets in return. At this rate, Iโ€™ll probably have to do a chargeback on my card as this is decidedly NOT what I paid for nor what was advertised.

There are better and more responsive points search platforms out there.
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Truly Excellent

This is the gold standard for checking for reward flights IMO. I have seats.aero, too, and still prefer Roame.travel. Neither is perfect, but this one is the best for me. Iโ€™ve been using it for a couple years now and booked many flights using the info from here. It has saved me a ton of points/miles.
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