DO NOT USE
They steal money and won’t let you withdrawal from your account. I in the middle of legal battle with them in regards to this matter. There are better apps or websites to use this will probably ruin my chances of getting my money back. But my lawyers can’t even satisfy them. They ask for drives license, then bank account to be emailed then statement and then keep asking for other personal details TFN. Don’t use
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Pathetic
This mob are scum of the earth.
Deposited LESS THAN $500 and requested to withdraw this exact amount, no profit.
Account was FULLY VERIFIED, but was met with demands for all financial and identification documents to be provided before ANY withdrawal was to be processed from the account.
You would have thought I had won $50,000 or something. No, not even any profit, just looking to withdraw funds that I had deposited and already turned over.
The other reviews on this site are correct, avoid this pathetic institution like the plague.
I have absolutely no idea how this organisation still has a license to operate.
God speed to anyone who gets involved with this organisation and expects to be credited any funds from their coffers.
Deposited LESS THAN $500 and requested to withdraw this exact amount, no profit.
Account was FULLY VERIFIED, but was met with demands for all financial and identification documents to be provided before ANY withdrawal was to be processed from the account.
You would have thought I had won $50,000 or something. No, not even any profit, just looking to withdraw funds that I had deposited and already turned over.
The other reviews on this site are correct, avoid this pathetic institution like the plague.
I have absolutely no idea how this organisation still has a license to operate.
God speed to anyone who gets involved with this organisation and expects to be credited any funds from their coffers.
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Bookie
I received my money after over a week, but the process was absurd; they required me to provide a complete bank statement just to confirm a $10 deposit through Apple Pay. It felt like an invasion of my privacy. I've used other bookmakers and paid in the same manner, and none of them have subjected me to such obstacles. This entire transaction was excessive; steer clear of this bookmaker if you value your time.
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Stay away!
This app uses shady tactics to block or delay customer withdrawals.
After completing all standard KYC verification (passport, ID, etc.), they made up extra hurdles — demanding a bank statement linked to an Apple Pay deposit, even though Apple Pay doesn’t work that way. It’s a clear tactic to stall paying out winnings.
Their behaviour likely breaches the Australian Consumer Law (misleading and unconscionable conduct) and the Betting and Racing Regulation 2012 (NSW) (which requires prompt payment of withdrawals). I only provided the extra document under duress to force action.
Formal complaints have been lodged with:
Liquor & Gaming NSW,
NSW Fair Trading,
and raised with the Minister for Gaming and Racing.
If you like companies that treat you fairly, stay away from them. Plenty of better bookmakers out there who actually respect the law.
After completing all standard KYC verification (passport, ID, etc.), they made up extra hurdles — demanding a bank statement linked to an Apple Pay deposit, even though Apple Pay doesn’t work that way. It’s a clear tactic to stall paying out winnings.
Their behaviour likely breaches the Australian Consumer Law (misleading and unconscionable conduct) and the Betting and Racing Regulation 2012 (NSW) (which requires prompt payment of withdrawals). I only provided the extra document under duress to force action.
Formal complaints have been lodged with:
Liquor & Gaming NSW,
NSW Fair Trading,
and raised with the Minister for Gaming and Racing.
If you like companies that treat you fairly, stay away from them. Plenty of better bookmakers out there who actually respect the law.
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Avoid at All Cost!!!
Downloaded the Rob Waterhouse app purely for sports betting, not racing. After just a few wins on sports betting, I was suddenly restricted from betting on ANY sports at all. Reached out to their so-called support team and was given no explanation whatsoever—just told my account is restricted and I could now only bet on racing. So basically, they’re forcing users into racing bets (which I personally hate, because the win rates are a lot lower IMO).
I wasn’t even allowed to withdraw my own money because they claimed I hadn’t met their “turnover requirements”, which I do understand. So basically, they trapped my funds and pushed me to bet on racing only. Thankfully, I managed to place a few low-odds bets and turned over all the funds and initiated a withdrawal the moment I could.
And just when I thought I was done, they hit me with more nonsense. I received an email asking for passport or driver’s licence ID, plus bank statements—just to prove I was the one who deposited the funds in the first place. Funny how they don’t ask for that when you deposit, but the moment you’re withdrawing? Suddenly, it’s a full identity investigation.
This app is full of deliberate roadblocks and shady practices. I’ve used 5–6 different betting apps over the years and not one has made it this difficult to bet or withdraw your own money. Rob Waterhouse is easily the worst bookmaker experience I’ve ever had.
Do not waste your time or money—unless you enjoy being restricted, ignored, and put through a ridiculous withdrawal process when you win.
I wasn’t even allowed to withdraw my own money because they claimed I hadn’t met their “turnover requirements”, which I do understand. So basically, they trapped my funds and pushed me to bet on racing only. Thankfully, I managed to place a few low-odds bets and turned over all the funds and initiated a withdrawal the moment I could.
And just when I thought I was done, they hit me with more nonsense. I received an email asking for passport or driver’s licence ID, plus bank statements—just to prove I was the one who deposited the funds in the first place. Funny how they don’t ask for that when you deposit, but the moment you’re withdrawing? Suddenly, it’s a full identity investigation.
This app is full of deliberate roadblocks and shady practices. I’ve used 5–6 different betting apps over the years and not one has made it this difficult to bet or withdraw your own money. Rob Waterhouse is easily the worst bookmaker experience I’ve ever had.
Do not waste your time or money—unless you enjoy being restricted, ignored, and put through a ridiculous withdrawal process when you win.
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SCAM - Do Not Join
Do not join this betting site. If you win they will use verification as an excuse not to transfer you your winnings
They have done this to many other punters - if you research the net and reviews you will see.
Remember this is the guy that painted a horse to cheat in a race. Low life scum
They have done this to many other punters - if you research the net and reviews you will see.
Remember this is the guy that painted a horse to cheat in a race. Low life scum
Very poor betting agency
I downloaded this app in the search of a betting agency that would give value in promotions like other agencies I’ve used but I was rudely mistaken. I did not receive any promotion at all and when I asked what this agency offers in promotions the response was short - No offers at this time with no explanation. I highly recommend not using this app as it does not meet the same offers as other agencies on the market.
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Amazing experience
This is the best app I have used, especially for betting on racing, they offer so much and display everything so easily! Highly recommend
Changed my mind !
Been with this site for a few weeks now and had a few wins , so far all good until you try and withdraw the winnings !
The amount of hoops they make you jump through to legitimately withdraw your own money is near on ridiculous! Including sending multiple ID documents, debit card , bank statements!
It’s all very invasive and frankly they make you feel like you’re a criminal
The amount of hoops they make you jump through to legitimately withdraw your own money is near on ridiculous! Including sending multiple ID documents, debit card , bank statements!
It’s all very invasive and frankly they make you feel like you’re a criminal
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Great Betting Platform with Smooth User Experience
I’ve just been using Rob Waterhouse and the platform is very easy to navigate. The betting markets are extensive, covering a wide range of sports and racing events. I especially appreciate the competitive odds and the quick payouts. Customer support has also been prompt and helpful whenever I’ve needed assistance. Overall, it’s a great platform for both casual and experienced punters. Highly recommend giving it a try!
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Easy to use and excellent live chat support
Been using this for a few days and the app is simply to navigate, excellent live chat support and unexpected bonus bets after first deposit
Awesome deposit match offers
The app is pretty good it’s new they give you a deposit match within a day of singing up they’d don’t have heaps of promos but the odds are pretty good. Definitely give them a go happy with the app and will continue using them.
Warm Welcome to New Customer
Despite being less well known than competitors, this company prides itself on looking after its customers with generous welcome offers where as competitors take their customers for granted. I highly recommend you give the App a go as a new customer looking to get value for money!
Rob Waterhouse Review
Rob Waterhouse excels in providing a robust betting experience with its wide range of markets, competitive odds, and user-friendly design. While there is room for improvement in terms of withdrawal options and processing times, it remains a solid choice for sports bettors looking for a reliable and engaging platform.
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Great betting agency
Really enjoying the layout and functionality of the website, amazing customer care, and very generous when it comes to deposit matches. Highly recommend.
Great All-Round Platform
Everything about this App is straightforward and easy to use. Offers betting on most sports & racing. Odds are competitive, and several markets are available for betting within each sporting contest. Also offer a very generous sign-up bonus.
Rob Waterhouse
hey this app is so good I’ve signed up a week ago and it gives a deposit match that I haven’t received with any other bookie and it’s got some great promotions. Would highly recommend.
User friendly
This site has everything thing you need, user friendly and very easy to navigate.
The ideal platform
This site has everything you need. User friendly and chock block full of detailed information and statistics. Nothing compares to it it really does leave the others for dead. There’s a wide range of sports and I found the same game multi easy to use and very intuitive. Simply a delight to use!
Great for HUGE bonus deposit matches
If you want to get value for your money when you deposit, look no further! Surge offers massively be deposit bonuses every week!