Billing Malfunction / Customer Service
Robin Sharma program content is very good but be warned, the customer service (i.e support team) is completely lacking and follow up is sub par. I was over charged 4 times for a program due to a system malfunction and I have yet to receive follow up or a refund. Disappointing for a brand that espouses the value of great customer service.
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App logged out by itself and doesn’t login again
At the start it worked Ok, then the app logged me out by itself and it doesn’t recognise members, it makes you sign up again. Even the website didn’t work to change password or log in! Waste of time
Fraudulent
This site has not delivered to me what it promised for the money deducted from my account. It appears as if some free videos available on YouTube and other sources are put together. I was under impression that I would receive detailed master pieces on how to practice 5 am club. Instead I got some very light videos that seem to be introduction to the book rather than a deep dive. Very questionable as there is no receipt provided and no customer service available. DO NOT TRUST THIS APP. IT IS FRAUDULENT.
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Login failure
App doesn’t respond to or recognise the login credentials of pre-existing/pre-registered users and forces you to register again. Waste of time until this issue is fixed.
Superb content
Thank you
