Rock Identifier User Reviews

Name: Rock Identifier: Id by Photo
Rating: 4.2 (740 reviews)

Rock Identifier: Id by Photo

Picture & Photo Identifier Company LTD

📚 Education

🎬 Entertainment

What users say

Summarized from real user reviews of Rock Identifier. Based on 740 reviews and a 4.2/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Education app.

Positive things

💎Accurately identifies some common crystals
🤖AI-powered identification

Negative things

🔍Inability to accurately identify many common stones
💰Subscription required to access full functionality
🤖Inconsistent and unreliable identification results
🚫Subscription charged even after cancellation
📷Camera issues and inability to focus on samples

Top reviews

Most Recent Highest Rated Lowest Rated

Still trash

You know, I wrote a review about two years ago because it identified my boxer shorts as a rock so I came back two whole years later to see if he got any better the developer said it was tricky with with recognition he said take pictures from multiple different angles so I did I took pictures for multiple different angles and identify my stone. There wasn’t a stone. It was my hand. My hand from close-up, medium, and far away and every single time it identified a stone there was no stone in sight. It’s just obviously lying.

Connorfjfjdjtjfjf

a month ago

Response from developer

Thank you for your feedback. We're sorry to hear that you experienced difficulties with the app's identification features. Image recognition can sometimes be tricky, and we're continuously working to improve our algorithms. To enhance your experience, we recommend taking multiple photos from different angles, as this can help increase accuracy. If you continue to encounter issues, please reach out to our support team, and they would be happy to assist you further. We appreciate your input, as it helps us make our app better. Thank you for using our service!

Constant technical errors

Seriously when I need to use the app there are technical errors. Come on and fix it please. Very frustrating.

JSulzie

9 months ago

Doesn’t hardly work

I pay for this app and have not been able to get it to work for months! When it was working it would work maybe 25% of the time if I was lucky! I have given this multiple chances and am canceling my subscription and deleting! Don’t bother it’s a waste of time and money!

Becca4670

a year ago

Nonsense

I’ve downloaded a handful of these rock/crystal identifier apps now and I get a) the wrong stone b) a list of possibilities ( that doesn’t help me ) c) can’t identity or d) scanning the same rock on different apps and getting different results. Why would you pay money for these apps that don’t do what they are intended to

universal40

a year ago

Can’t read the reviews

What good does it do to have 660 reviews if we can’t see them? AND a response from an AI that is essentially no response. Why would I need to contact you? I just did. HERE in my review. Now DO something that isn’t passive aggressive. Fix your app or stop claiming it can ID gemstones when it misses the mark 90% of the time. THAT’s why you reviews are inaccessible.

Huminbrd

a year ago

Response from developer

Thank you for your feedback! We understand your concern about not being able to see the reviews. We're continuously working to improve our app and user experience. If you're encountering any issues, please don't hesitate to reach out to us via email. We're here to assist you and take your feedback into consideration as we strive to make our app better for everyone. Thank you for being part of our community!

Why does it cost money :(

I have tons of gems and didn’t know what they were so I got this app and it said it knew what was then it said get a subscription!? I am not paying 8 dollars a week and I probably won’t use it as long as a year. I don’t know why the biggest feature costs money I think it would be better if there was little features that cost money like having it save the gem you do. My opinion is that a free one probably would be better. And others say it’s not even accurate. Im going get a free one

Yeah… I found a better free one

rose!!?!

a year ago

Response from developer

Thank you for your feedback! We're sorry to hear that you found the subscription model unappealing. We understand that many users prefer free options, and we do offer various free features, including useful articles and a free trial for our premium services. This allows you to explore everything without any commitment. We also take concerns about accuracy seriously. If you ever have questions or need assistance, please reach out to our support team, and we'll be happy to help you. We appreciate your input, and it's essential for us to continuously improve our app. If you have any further suggestions, feel free to contact us directly. Thank you for trying the app, and we hope you find the right solution for your needs!

DON’T DOWNLOAD

This game is free and all, but when you download it, you have to subscribe (NOT FREE) JUST to use the app?!?!? Again, DO NOT DOWNLOAD

Fr dawg?!

2 years ago

Diamonds

I have a few jewels and some are diamonds and some are crystals , I don’t think the app got it right as it was showing me that they were all diamonds

Love$bling

2 years ago

Garbage app

Yo, this app is garbage first i tried it on a stone. I found in my backyard after it found a match, but it didn’t tell me what it was after that. it matched again and you know what the picture was my boxers.it identified my pants as stones need I say more

Connorfjfjdjtjfjf

2 years ago

Poor Camera Use and Inability to ID

Tried the trial. Firstly, the camera is impossible to use. If you leave focus at the preset level it cannot ID and says sample is too small. If you increase focus you cannot even find the sample without waving the camera all over the background. Never could ID a single sample.

ejay3182

2 years ago

Response from developer

Thank you for sharing your experience with the trial. We're sorry to hear that you faced challenges with the camera and sample identification. Our team is continuously working to improve the app’s performance, and we appreciate your feedback on this matter. If you're having trouble with focusing or finding samples, please consider reaching out to our support team via email. We can assist you further and provide guidance to help you have a better experience. Your input is invaluable as we strive to enhance our service. Thank you for your patience, and we hope to resolve any issues you may be encountering.

Pathetic

Download this app, then asked for monthly billing..

3app the really crap

2 years ago

Not so great

It identified one out of 7 but couldn’t or misidentified the rest.

Wendevour

2 years ago

Greedy

Do not install its a scam and a waste of time and or money!

Gretelle007

2 years ago

Not Free. No Samples.

It lets you grant it all the permissions and take your photo of the first stone you want to identify. But, unlike other apps, this one just tells you it has the answer, it knows what kind of rock that is. Just, if YOU wanna know you’re going to have to sign up for a premium subscription.

Sister Dharma Gettin'

2 years ago

Response from developer

Thank you for your feedback! We're sorry to hear that you feel our app requires a premium subscription for more detailed information about rock identification. We appreciate your perspective, and we want to clarify that while some features do require a subscription, we offer a wealth of free content and articles that can enhance your experience. Additionally, we provide a free trial period for our premium features, allowing you to explore everything without limitations before making a commitment. Our team is continuously working to improve the app, and your input is valuable to us. If you're struggling with any specific identification issues, please feel free to reach out to our support team. We're here to assist you and ensure you get the most out of our service!

NO ACCESS WITHOUT $

I’m really annoyed that so many apps can be downloaded but then you can’t access ANYTHING without subscribing. Please be up front about this on the app page so we needn’t waste out time downloading it then trying to use it if we don’t want to pay yet another subscription for something. 😖

RenegadeMystic

2 years ago

Do not download not worth it

I was comparing this app to another one I have, and the results failed in comparison wasn’t even close to the right identification

God’s Daughter 951

2 years ago

No free trial

The app won’t let you try the “free trial” until you’ve paid.

Wyldstylechk

2 years ago

This app is wrong more times than the weatherman

I would have given it one star, but I was once told that no one take those reviews seriously. Honestly, I think this app should be removed from the play store. Apple is supposed to check these apps out, right? You have a better chance of being struck by lightning than this app does identifying a group of 5 different stones your trying to identify. Yes, it spits out 5 random minerals or stones. The only qualities that may be the same might be the color. Don’t even do the free trial. I deleted the app and stopped the subscription and still got charged for a year. Apple won’t give your money back and neither will the conman that made the app. Shame on you Apple for even letting this app get past your guidelines and get in the App Store. I even suggested changing the payment to a real working app that I pay for monthly so they could still keep the money and they couldn’t do nothing for me. I also contacted the D-Team and gave them the opportunity to just refund my money for their bogus app before I left a review, but there leader Mr. No-T Did not respond. As expected no refund. So don’t get this app and do the free trial. It’s a trap and I think they hacked my phone.🎤💧

kingNasty420

2 years ago

Response from developer

Thank you for sharing your feedback. We're truly sorry to hear that your experience with the app did not meet your expectations. We understand how frustrating it can be when the identification results are not accurate. Our team is continuously working to improve the app's recognition capabilities, and we greatly appreciate your input. Regarding your experience with billing, we recommend reaching out to our support team directly; we can help address any subscription concerns you may have. While we understand this can be frustrating, we want to ensure that we support you in any way we can. If you'd like further assistance or have specific details you'd like to share, please don't hesitate to contact us via email. Your feedback is important to us as we strive to enhance the app for all users. Thank you for your patience and understanding.

Useless

Dear developer, if you want to charge for subscription, please make sure that your app works. Your identifier feature is useless. It sees every rock is crystal or calcite. I don’t believe that you don’t know that it doesn’t work. Are you just scamming people?

Anya.86

3 years ago

Response from developer

Dear User, Thank you for your feedback. We sincerely apologize that our identifier feature did not meet your expectations. We understand how important accurate recognition is, and we are continuously working to improve our app's performance. If you haven’t had success with identifying specific rocks or minerals, we encourage you to reach out to our expert support team, who can offer assistance and provide more accurate insights. We value your input as it helps us enhance the app further. Please feel free to contact us directly via email so we can gather more details about your experience and work on these improvements. Thank you for your understanding! Best regards, [Your App Team]